Product quality itself is good. Installation aspects could be better - especially with regard to ...
Product quality itself is good. Installation aspects could be better - especially with regard to the template provided for drilling (floppy paper with folds in it) and I've seen better quality in expansion plugs. One design aspect, and I'm not quite sure if there's a better way around this, but many brands of toilet paper are now sold in a 4" to 4.5" width. This holder will easily accommodate 5.5" width, which means it looks oversized if you're using a smaller roll.
by
Response from MoenApr 23, 2019
Hello Homeowner and thank you for your feedback on Home Depot’s website for our Moen Ashville Pivoting Double Post Toilet Paper Holder in Chrome has been thoughtfully designed, manufactured under strict quality guidelines and is backed by our lifetime limited warranty for the original purchaser. We are sorry to hear that this product did not meet your expectations. The paper holder is designed to accommodate a “Mega” size roll of toilet paper. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Monday through Friday Eastern Time.
Verified Purchase
Recommended
Mar 27, 2019
1 Star Review
Rating provided by a verified purchaser
by
Response from MoenMar 27, 2019
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Ashville 24 in. Towel Bar. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
Beautiful towel bar. Fits y bathroom perfectly. ...
Beautiful towel bar. Fits y bathroom perfectly.
by
Verified Purchase
Jan 1, 2019
My wall space wouldn’t allow for a longer towel bar,...
My wall space wouldn’t allow for a longer towel bar, so I stacked two 18 inch bars. I like the simplicity of the last me.
by
Verified Purchase
Sep 25, 2018
Worked fine. The install was easy....
Worked fine. The install was easy.
by
Verified Purchase
Jul 3, 2018
Easy to install. ...
Easy to install.
by
Verified Purchase
Jun 19, 2018
Worked as advertized...
Worked as advertized
by
Verified Purchase
Apr 17, 2018
Easy to install. Looks great. Love the pivoting part instead of the old spring loaded core type.
Easy to install. Looks great. Love the pivoting part instead of the old spring loaded core type.
by
Verified Purchase
Recommended
Apr 17, 2018
Easy assembly, looks good!
Easy assembly, looks good!
by
Verified Purchase
Recommended
Apr 2, 2018
I like it. It has the look I need. The right end of the rod flips up and the paper roll goes on i...
I like it. It has the look I need. The right end of the rod flips up and the paper roll goes on it. The rod goes down and that is it. I need this because my son is oblivious to any metal paper roll holder. He will gladly rip the rod out and let it fall on the floor to crack the bathroom floor tile. So, this works because the rod is like a draw bridge. What I do not like is there is no picture of the fasteners under the bell-shaped holders. It is easy enough to mount but there is a bit of play with the holders. They sit, loose, on the fastener with no chance of adjustment. The holder is screwed it. It is either screwed in or not screwed in. The solution I found: put a little silicon caulk on the face of the fastener mount, then slip the bell-shaped covers onto the fastener. It dries, there is no movement, it cannot come off. Works for me.
by
Recommended
Mar 20, 2018
Works as expected...
Works as expected
by
Verified Purchase
Mar 8, 2018
The towel rings looks great and was easy to install...once...
The towel rings looks great and was easy to install...once I got a drill. I wish the product information mentioned that a drill was necessary to install this product.
by
Verified Purchase
Feb 17, 2018
I love this toilet paper holder. It was easy to...
I love this toilet paper holder. It was easy to install and easy to use.
by
Verified Purchase
Feb 13, 2018
I love this--it looks so classy! The towel bar...
I love this--it looks so classy! The towel bar was pretty easy to install too (since I used the holes that were drilled for my old towel bar).
by
Verified Purchase
Feb 6, 2018
we put up whole Ashville-Moen collection in our master bath. Love the look! Hardware so sturdy an...
we put up whole Ashville-Moen collection in our master bath. Love the look! Hardware so sturdy and solid!
by
Verified Purchase
Recommended
1 found this review helpful
Feb 5, 2018
I purchased this item for a bathroom makeover. It is stylish and functional. Love the way it look...
I purchased this item for a bathroom makeover. It is stylish and functional. Love the way it looks and it's so easy to refill.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 17, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 26, 2017
Great...
Great
by
Verified Purchase
Dec 19, 2017
Nice product, but the 18” will fit better in the...
Nice product, but the 18” will fit better in the bathroom.
by
Verified Purchase
Dec 19, 2017
Easy installation good quality
Easy installation good quality
by
Verified Purchase
Recommended
Dec 13, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 6, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 5, 2017
fit right in a small place by the shower- just...
fit right in a small place by the shower- just what i needed.