#1 Home Improvement Retailer

Customer Reviews for MOEN Ashville 18 in. Towel Bar in Chrome

Internet #202755074

Model #DN7918CH

Store SKU #258984

  • 18 in. towel bar is made of zinc with a chrome finish
  • Easy installation with included template and hardware
  • Matching suite of products available

Customer Reviews

  • 4.5
    out of 153 reviews
  • 93% recommend this product
Filter by:
Showing 1-30 of 153 reviews
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Easy to insert the rolls ...
Easy to insert the rolls
by
  • Verified Purchase
Product quality itself is good. Installation aspects could be better - especially with regard to ...
Product quality itself is good. Installation aspects could be better - especially with regard to the template provided for drilling (floppy paper with folds in it) and I've seen better quality in expansion plugs. One design aspect, and I'm not quite sure if there's a better way around this, but many brands of toilet paper are now sold in a 4" to 4.5" width. This holder will easily accommodate 5.5" width, which means it looks oversized if you're using a smaller roll.
by
Response from MoenApr 23, 2019
Hello Homeowner and thank you for your feedback on Home Depot’s website for our Moen Ashville Pivoting Double Post Toilet Paper Holder in Chrome has been thoughtfully designed, manufactured under strict quality guidelines and is backed by our lifetime limited warranty for the original purchaser. We are sorry to hear that this product did not meet your expectations. The paper holder is designed to accommodate a “Mega” size roll of toilet paper. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Monday through Friday Eastern Time.
  • Verified Purchase
  • Recommended
1 Star Review
Rating provided by a verified purchaser
by
Response from MoenMar 27, 2019
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Ashville 24 in. Towel Bar. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Beautiful towel bar. Fits y bathroom perfectly. ...
Beautiful towel bar. Fits y bathroom perfectly.
by
  • Verified Purchase
My wall space wouldn’t allow for a longer towel bar,...
My wall space wouldn’t allow for a longer towel bar, so I stacked two 18 inch bars. I like the simplicity of the last me.
by
  • Verified Purchase
Worked fine. The install was easy....
Worked fine. The install was easy.
by
  • Verified Purchase
Easy to install. ...
Easy to install.
by
  • Verified Purchase
Worked as advertized...
Worked as advertized
by
  • Verified Purchase
Easy to install. Looks great. Love the pivoting part instead of the old spring loaded core type.
Easy to install. Looks great. Love the pivoting part instead of the old spring loaded core type.
by
  • Verified Purchase
  • Recommended
Easy assembly, looks good!
Easy assembly, looks good!
by
  • Verified Purchase
  • Recommended
I like it. It has the look I need. The right end of the rod flips up and the paper roll goes on i...
I like it. It has the look I need. The right end of the rod flips up and the paper roll goes on it. The rod goes down and that is it. I need this because my son is oblivious to any metal paper roll holder. He will gladly rip the rod out and let it fall on the floor to crack the bathroom floor tile. So, this works because the rod is like a draw bridge. What I do not like is there is no picture of the fasteners under the bell-shaped holders. It is easy enough to mount but there is a bit of play with the holders. They sit, loose, on the fastener with no chance of adjustment. The holder is screwed it. It is either screwed in or not screwed in. The solution I found: put a little silicon caulk on the face of the fastener mount, then slip the bell-shaped covers onto the fastener. It dries, there is no movement, it cannot come off. Works for me.
by
    • Recommended
    Works as expected...
    Works as expected
    by
    • Verified Purchase
    The towel rings looks great and was easy to install...once...
    The towel rings looks great and was easy to install...once I got a drill. I wish the product information mentioned that a drill was necessary to install this product.
    by
    • Verified Purchase
    I love this toilet paper holder. It was easy to...
    I love this toilet paper holder. It was easy to install and easy to use.
    by
    • Verified Purchase
    I love this--it looks so classy! The towel bar...
    I love this--it looks so classy! The towel bar was pretty easy to install too (since I used the holes that were drilled for my old towel bar).
    by
    • Verified Purchase
    we put up whole Ashville-Moen collection in our master bath. Love the look! Hardware so sturdy an...
    we put up whole Ashville-Moen collection in our master bath. Love the look! Hardware so sturdy and solid!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I purchased this item for a bathroom makeover. It is stylish and functional. Love the way it look...
    I purchased this item for a bathroom makeover. It is stylish and functional. Love the way it looks and it's so easy to refill.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Great...
    Great
    by
    • Verified Purchase
    Nice product, but the 18” will fit better in the...
    Nice product, but the 18” will fit better in the bathroom.
    by
    • Verified Purchase
    Easy installation good quality
    Easy installation good quality
    by
    • Verified Purchase
    • Recommended
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    fit right in a small place by the shower- just...
    fit right in a small place by the shower- just what i needed.
    by
    • Verified Purchase
    Showing 1-30 of 153 reviews

    Frequently Bought Together

    +
    +
    Price:
    $29.39