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Questions and Answers for MOEN Ashville 18 in. Towel Bar in Chrome

Internet #202755074

Model #DN7918CH

Store SKU #258984

  • 18 in. towel bar is made of zinc with a chrome finish
  • Easy installation with included template and hardware
  • Matching suite of products available

Questions & Answers

10Questions
caret
Q:How far does bar project out from wall?
by|Jul 30, 2019
1 Answer
Answer This Question

A:  Hello nashama and thank you for your interest in Moen products. The Moen Ashville 18 in. Towel Bar in Spot Resist Brushed Nickel projects from the wall to the bar approximately 2.5 inches. If you have any additional questions, please contact us directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.

by|Jul 31, 2019
    caret
    Q:Is it possible to purchase the tiny screw that comes with it that tighten the hook to the bracket?
    by|Jan 16, 2018
    1 Answer
    Answer This Question

    A:  Hello Les and thank you for your interest in Moen products. The Moen Ashville Double Robe Hook in Chrome uses a M4 x .7 cone point set screw. For additional support including assistance with ordering replacement parts, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

    by|May 5, 2023
      caret
      Q:Can this fit the Charmin Mega rolls?
      by|Jun 18, 2017
      4 Answers
      Answer This Question

      A:  Yes. There is plenty of room.

      by|May 5, 2023

        A:  If the roll is the same size left to right as a standard, then yes. If it is bigger, see there is nothing above nor below to block the paper. I would not know about the space between the wall and the bar but read the specifications and if the size is there measured against your Charmin roll, you know the answer.

        by|May 5, 2023

          A:  Yes, I use Charmin Mega rolls myself, and it does fit comfortably.

          by|Feb 1, 2022

            A:  Hello Vivien and thank you for your interest in Moen products. The Moen Ashville Pivoting Double Post Toilet Paper Holder in Chrome was designed to accommodate a “Mega” size roll of toilet paper. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

            by|Sep 11, 2020
              1 found this answer helpful
              caret
              Q:what tools do i need
              by|Apr 23, 2017
              5 Answers
              Answer This Question

              A:  Drill and bits, hammer, philips head screwdriver or driver bit, allen wrench (supplied), whiskbroom and dustpan. A stud finder is optional but highly recommended.

              by|Apr 16, 2019

                A:  Hello am and thank you for your interest in Moen products. The suggested tools required for installation of the Moen Ashville Pivoting Double Post Toilet Paper Holder in Chrome is a level, drill and screwdriver. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.

                by|May 4, 2023

                  A:  Level, drill and screw driver. The template provided does the measuring for you.

                  by|May 4, 2023

                    A:  You will need a level, drill and screwdriver.

                    by|May 4, 2023

                      A:  Torpedo level, screw gun. Phillips bit. Maybe a stud finder. Pencil. Use of their template a must. You must have the required space between the holders or you have disaster with the rod not fitting into place.

                      by|May 5, 2023
                        caret
                        Q:Can this be installed on a vanity cabinet vs. wall? If so, does the included hardware work for installation on the cabinet? I like the look of this one, but has to be able to install on the vanity cabinet.
                        by|Oct 24, 2016
                        8 Answers
                        Answer This Question

                        A:  I feel like it could work on the vanity. You would need to purchase your own shorter screws, likely.

                        by|May 4, 2023

                          A:  No reason it can't. The only thing I don't remember is whether the screws included would be too long

                          by|May 4, 2023

                          A:  Hello and thank you for your interest in Moen products. The Moen Ashville Pivoting Double Post Toilet Paper Holder in Chrome comes with mounting hardware, toggle bolts and screws, for a drywall installation. Depending on the material you are mounting the Moen Ashville Pivoting Double Post Toilet Paper Holder in Chrome through on the vanity cabinet, it will require the use of different mounting hardware that must be purchased separately. You may want to consult an installation professional for guidance. If you have additional questions, please feel free to call us at 800-289-6636; we are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.

                          by|Apr 15, 2019

                            A:  Yes

                            by|Jul 23, 2019

                              A:  I don't see why it would not work on a cabinet. The brackets need two screws each and once you put the post on top, there is a little screws on the bottom of the post to tighten them to the bracket.

                              by|May 4, 2023

                                A:  Not a good idea. A cabinet does not have the width for the screws to bite into.

                                by|May 5, 2023

                                  A:  The fasteners are screwed into something so if your cabinet has one inch wood and you do not mind the holes, fine. If you have thin sides to the cabinet, no.

                                  by|May 5, 2023

                                    A:  The set provided is intended for installation into sheet rock, with expansion plugs and screws accordingly. The supplied screws would be too long for a vanity cabinet. You could certainly install it on a vanity cabinet, but you'd need to purchase additional hardware. If your vanity is fully plywood you could screw right to that. If it's made of chipboard or similar composite, I'd recommend through-bolting (which wouldn't be a bad idea even if it IS solid).

                                    by|Apr 16, 2019
                                      caret
                                      Q:How large is the diameter of the piece that holds the rod itself?
                                      by|May 5, 2016
                                      1 Answer
                                      Answer This Question

                                      A:  Hello KK and thank you for your interest in Moen products. The Moen DN4924BN Ashville 24 in. Towel Bar in Spot Resist Brushed Nickel bar has a 5/8” diameter. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

                                      by|Mar 17, 2020
                                        caret
                                        Q:is the hook stationary or does it move?
                                        by|Feb 22, 2016
                                        2 Answers
                                        Answer This Question

                                        A:  Hello LBD8 and thank you for your interest in Moen products. The Moen DN7986CH Ashville Towel Ring in Chrome hook will move forward and backward. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

                                        by|Jul 15, 2019

                                          A:  It swings front to back.

                                          by|May 4, 2023
                                            caret
                                            Q:Are the two holes in the brackets vertical or horizontal when the bracket is installed?
                                            by|Oct 21, 2015
                                            1 Answer
                                            Answer This Question

                                            A:  Hello Phil. Thank you so much for your interest in Moen products. The Moen Ashville 18” towel bar has the two holes in the brackets that are vertical. If you have additional questions, please call Moen at 1-800-289-6636 our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.

                                            by|May 3, 2023

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