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Customer Reviews for Delta Leland Single-Handle Pull-Down Sprayer Kitchen Faucet with MagnaTite Docking in Venetian Bronze

Internet #100685943

Model #978-RB-DST

  • Delta MagnaTite Docking holds pull down sprayer firmly in place
  • High arc kitchen sink faucet swivels 360 degrees
  • Delta kitchen faucet backed by Delta’s Lifetime Limited Warranty

Customer Reviews

  • 4.4
    out of 170 reviews
  • 76% recommend this product
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Showing 1-30 of 170 reviews
Great warranty and customer service!
My previous Leland (2008) became hard to fix and after many parts replaced was still not working good and recently got a full replacement. Very happy with your Customer Service and warranty,
by
Response from Customer ServiceMay 16, 2022
Hi Zulma, Thanks for your review regarding our 978-SD-DST. We are happy to hear that this product did meet your expectations and we would be more than happy to assist you. If at any time you experience any issues with any of your Delta Faucet Company products please reach out to our customer service department as soon as possible. We would be more than happy to assist with getting any issues resolved for you. Please reach out with further questions! Best Regards, Digital Communications Specialist
    • Recommended
    Love this faucet I would have given it 5 stars except that the instructions are terrible! We had ...
    Love this faucet I would have given it 5 stars except that the instructions are terrible! We had to go the the Delta site for better installation instructions.
    by
    • Verified Purchase
    • Recommended
    Dripping Faucet
    The Delta Leland Single handle pulldown Kitchen faucet looks great. However we are getting a drip from the spray nozzle. Where do I get replacement parts and what parts do I need? Are there washers someplace which can be replaced instead of replacing the entire faucet? What does the warranty cover? I believe the faucet we have is model 978 with the Arctic stainless finish and the magnetite stocking sprayer head. I can’t find an exact model number on the unit. The Fossett came with the house and we are the original owners. It’s about nine years old. The problem is getting replacement parts.
    by
    Response from DeltaFaucetApr 21, 2020
    Thank you for your review, Cher! We're sorry for any inconvenience with this Delta faucet but happy to help. I have contacted you directly about your model. Please refer to that email for further assistance.

    Best regards, Edward DeltaFaucet
      • Recommended
      3 found this review helpful
      Everything we hoped for in a replacement of an old faucet that had started leaking. See photo wi...
      Everything we hoped for in a replacement of an old faucet that had started leaking. See photo with my stockpot under the new faucet
      by
      • Verified Purchase
      • Recommended
      I am so disappointed with this faucet. We had it installed by a plumber (additional $$$) and it ...
      I am so disappointed with this faucet. We had it installed by a plumber (additional $$$) and it drips constantly if you do not hit the exact middle of the "V". And I mean exact. Everytime you shut off of the faucet you have to maneuver the handle around to get the exact spot. Also, the switch that turns it from faucet to sprayer does not automatically go back to faucet after you turn it off so the next time the water is turned on, if the sprayer was left on it sprays water all over. I would definitely NOT recommend this faucet. I'm listening to it drip as I write this so have to go try and get it to stop...again. I hate this thing.
      by
      Response from DeltaFaucetMar 13, 2020
      Thank you for your review, DJ41! We're sorry to hear that you are experiencing a drip with your Delta faucet but would be happy to help. I have emailed you directly about this model. Please refer to that email for further assistance.

      Best regards, Edward DeltaFaucet
        1 found this review helpful
        Style, looks great, works great.
        Bought this last week, Delta is a great faucet, and looks great with my Delta water filter.
        by
        Response from Customer Solutions Jan 16, 2019
        Hello Carrie, I'm happy to hear how pleased you are with the Delta faucet. Thank you for taking the time to share your thoughts!
          • Recommended
          Great Faucet!...
          Great Faucet!
          by
          • Verified Purchase
          Faucet love!
          Beautiful color that matches the earth-tone tile that my husband installed on our counters. Smooth operation, & a fairly easy install for the hubby.
          by
          • DIY
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Great Product
          Highly recommend. Easy to install, good quality, very nice looking.
          by
          • DIY
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Great product. instructions for installation were very clear and easy to follow.
          by
          • Verified Purchase
          Great product . Replacing similar one from 2010
          by
          • Verified Purchase
          nice faucet! We replaced a much older one in the house we bought; I like that the sprayer stays on until you turn it off. Also got the matching single hole bar faucet.
          by
          • Verified Purchase
          Great faucet if you can stop it from leaking!
          I bought this 978-SD-DST faucet in August of 2022. It has performed fine until about a week ago when it refused to shut off. I followed the maintenance directions in the installation instructions but it failed to correct the problem. I have contacted Delta in the hope that they will send a new cartridge ASAP, as I hate to waste water, especially like this. Maybe they can send two, so when this fails again in a year or two, I will be prepared.
          by
          Response from deltafaucetJan 2, 2024
          Hi swj101, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. We will need more information to better assist you. Please send us an email at customerservice@deltafaucet.com.
            Looks good; easy to install and works efficiently.
            by
            Response from DeltaFaucetDec 5, 2023
            Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            Faucet does not shut off properly. Also has low sprayer pressure.
            by
            Response from DeltaFaucetAug 10, 2023
            Hi SM,

            Thank you for your feedback on the 978-RB-DST.

            Please contact us back with any further questions.

            Best regards
            Emma
            Digital Communications Specialist DeltaFaucet
            • Verified Purchase
            I just got the new faucet installed today and I love it! I also purchased a soap dispenser with this faucet and I am very pleased with this purchase.
            by
            Response from DeltaFaucetJul 28, 2023
            Hi Barbara,

            Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet model 978-AR-DST.

            Thank you for your feedback and for being a loyal Delta Faucet customer!

            Best Regards,
            Bryan
            Digital Communications Specialist
            (800) 345-3358
            customerservice@deltafaucet.com DeltaFaucet
            • Verified Purchase
            by
            • Verified Purchase
            Looks great and works great
            by
            Response from DeltaFaucetJun 17, 2023
            Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
            • Verified Purchase
            Great faucet!
            I love this faucet! It is so stylish and works wonderfully.
            by
            Response from DeltaFaucetJun 8, 2023
            Hi T Metz,

            Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 978-AR-DST!

            Please contact us back with any further questions.

            Best regards
            Emma
            Digital Communications Specialist DeltaFaucet
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            It requires effort to turn off. Unlike others faucets,...
            It requires effort to turn off. Unlike others faucets, this requires the off switch to be very accurate. If you don’t pay attention, water will be dripping. The worst faucet I ever have.
            by
            Response from DeltaFaucetJan 6, 2023
            Hi Do not buy,

            Thank you for contacting us at Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model 978-DST. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.

            Best Regards,
            Time
            Digital Communications Specialist DeltaFaucet
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            Great product
            We installed this faucet in 2009 when we remodeled our kitchen. Stylish and very functional. I would highly recommend this product
            by
            Response from Customer ServiceFeb 2, 2023
            Hi Rick B, Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet model 978-DST! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company! Best Regards, Tim Digital Communications Specialist
              • Recommended
              The faucet works fine and looks good....
              The faucet works fine and looks good.
              by
              Response from DeltaFaucetDec 1, 2022
              Hi Bill,

              Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 978-AR-DST!

              Please contact us back with any further questions.

              Best regards

              Nicole
              Digital Communications Specialist DeltaFaucet
              • Verified Purchase
              by
              • Verified Purchase
              by
              • Verified Purchase
              Showing 1-30 of 170 reviews

              Frequently Bought Together

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              Price:
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              Compare Similar Items

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              Finish Family

              Venetian Bronze

              Venetian Bronze

              Matte Black

              Venetian Bronze

              Faucet Hole Fit

              2

              2, 3

              1

              1

              Sensor Activation

              No Sensor

              No Sensor

              No Sensor

              No Sensor

              Features

              Pull Out Spray Wand, Secure Docking

              Pull Out Spray Wand, Secure Docking

              Gooseneck, Pull Out Spray Wand, Secure Docking

              Advanced Spray, Pull Out Spray Wand

              Deckplate Included

              Deckplate Not Required

              Deckplate Not Required

              Deckplate Not Required

              Deckplate Not Included