Fit and finish of the product is excellent; compliments our granite counter tops; blends in perfectly with our custom made oak cabinets.
The weight and hand of the product conveys confidence when you use it. You KNOW that the faucet will turn on and off correctly.
by
Response from Customer Solutions Apr 3, 2017
Hi DS48,
I'm glad you are happy with your Delta faucet. We work so hard to produce high quality products and it sounds like we are on the right track. Please feel free to contact us back if anything is ever needed.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jan 31, 2017
Faucet is well-made and was easy to install. We love the spray feature compared to our old unit- ...
Faucet is well-made and was easy to install. We love the spray feature compared to our old unit- very tidy and it functions well.
by
Verified Purchase
Recommended
Jan 19, 2017
This product has great features. Everything, what is written in description, is true. I just do not want to repeat the description.
Very nice faucet. Installation was easy to do by myself.
The only design flaw is in the decorative button with red and blue dots. This button covers the set screw on the faucet handle. The button is supposed to stay firm in the set screw socket. But it stays in there very loose and falls out on its own. I have already lost this button. Thanks to the Delta's Customer Service for replacement button. I tried to install it, but it does not want to stay in place. I am thinking of installing it with some kind of adhesive (may be caulk). Otherwise I will lose it again.
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Response from Customer Solutions Jan 20, 2017
Hello Roman47,
Thank you for your feedback. I am sorry to hear you are having difficulty with your hot/cold indicator. Please contact our customer service department back if we can assist you with anything else.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jan 4, 2017
Really nice faucet
Have a Kohler 4 hole double sink and this faucet is sharp looking in it. Not to tall and functions as expected.
I paid an excellent price and am very happy with delta.
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Response from Customer Solutions Jan 10, 2017
Hi Nothankyou,
I am so glad to hear how happy you are with the purchase of your Delta faucet. We work very hard to manufacture products our customers will love. Please contact us back with any additonal feedback you may have.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Dec 27, 2016
Hard to review this product. It was shipped to me missing a couple of crucial pieces, making it ...
Hard to review this product. It was shipped to me missing a couple of crucial pieces, making it impossible to install. In addition, the faucet and handle were very banged up and scratched so I wouldn't have wanted to install it anyway. I returned it and bought something at another store. Very disappointing!
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Response from DeltaFaucetDec 30, 2016
Hi Atlanta1234,
I'm very sorry this happened! Every box is checked before leaving the factory, but this one may have slipped through. If you ever need anything, please call us at 1-800-345-3358 or email customerservice@deltafaucet.com. We would be more than happy to help!
Best regards, Jon
Verified Purchase
Dec 20, 2016
Pullout and spray
[This review was collected as part of a promotion.] Easy to cleanup , quality finish and style. Love it.
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Response from Customer Solutions Dec 27, 2016
Hi Rtny,
We appreciate you providing information on your experience with the Delta 978-SD-DST single handle kitchen faucet. I hope you continue to enjoy the faucet. Please contact us with anything ever needed.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Dec 15, 2016
Looks pretty, nice features, poor handle design
Agree about the handle- always wiggling about. There is a plastic part that broke in short order too.
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Response from Customer Solutions Dec 20, 2016
Hello Melissa, Thank you very much for your feedback.
I am so sorry to her your Delta 978-RBWE-DST kitchen faucet is no operating excellently. We are about the operation of our products and are here to assist with anything needed.You should receive a email from me shortly. Please refer to my email for further assistance.
Customer review from deltafaucet.com
Oct 18, 2016
Beautiful Faucet
This is a replacement faucet and I would have given it a 5-start rating except that the handle needs an extra washer which our plumber is going to get. So, it leaked--not a lot but I don't want even one drip. For the benefit of this company, there is a small possibility it was the plumber's fault so I will wait and review again once we fix it. In any case, it's absolutely gorgeous. The pull-out pipe is easy to work with and the entire faucet really updated our kitchen. We got this color on sale so it was a really good deal and our home service insurance covered more than half of it. I love it..and hopefully will love it even more once we get the drip to stop.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 13, 2016
Not What I Expected
For the price of this product, I had high expectations, but I've had this for about a year and already it leaks. You have to find the "sweet spot" to actually shut off the steady stream of water that drips. Clearly there is a design flaw if the ball and/or seals fail this quickly. The other difficulty is trying to find information on how to repair this. Very frustrating.
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Response from Customer Solutions Oct 14, 2016
Hi Matt D, Thank you for your feedback.
I am very sorry to hear your delta 978-SD-dST kitchen faucet is dripping. I would be happy to help resolve this. Please refer to the email you should receive from me shortly for further assistance.
Customer review from deltafaucet.com
Sep 25, 2016
Superior quality and functionality
This faucet has a beautiful finish and look. Installation was very easy. Delta faucets are recommended by plumbers due to their functionality and warranty. We were afraid we couldn't find a replacement because the house we bought was 7 years old. The previous owners removed the flow restrictor and voided the warranty so we had to replace the faucet at our expense. It's nice to know Delta keeps their product line running for a long time.
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Response from Customer Solutions Sep 26, 2016
Hi Joe R, Thank you for your feedback.
I am so happy to hear you are loving your Delta 978-RB-DST single handle kitchen faucet. If there is anything we can ever assist you with please feel free to contact our customer service department at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Aug 22, 2016
Excellent!
I replaced a Kohler faucet with this Delta 978-DST. I'm very satisfied. I bought the faucet through a plumbing service company, which also did the installation. I could have installed it myself, but the plumber did it in maybe one-third the time and pointed out things that I might have missed - e.g, greasing all threaded parts, how to remove and clean the aerator (which takes a special wrench that is supplied), how to replace the valve cartridge, and basically how the whole faucet goes together. Plus, I hate lying on my back under a sink.
There was an earlier comment that rinsing dishes with the sprayer would cause you to get sprayed, too. Just reduce the flow setting on the control lever, and you will stay dry.
The pull-down sprayer is the cat's meow. The sprayer that came with our Kohler (6 years ago) was almost unusable - it wouldn't retract and the hose below the sink would tangle up. (Probably the newer Kohler models are improved?)
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Response from Customer Solutions Aug 23, 2016
Hi Gilmorrie, Thank you for your feedback.
I am so happy to hear you are loving your Delta 978-DST single handle kitchen faucet. We try our best to produce great products and it sounds like we are on the right track. If there is anything we can ever assist you with please feel free to contact our customer service department. We can be reached at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Recommended
Customer review from deltafaucet.com
Jul 23, 2016
This faucet looks great and has updated my kitchen
Love the look of this faucet. I am a loyal Delta purchasers and was thrilled when the plumber suggest I buy another one as he is a big fan of them for their reliability.
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Response from Customer SolutionsJul 25, 2016
Hi Berrygirl,
Thank you for being a Delta fan! We're happy to hear that this faucet is a great fit for your kitchen!
Thanks,
Jon
Recommended
Customer review from deltafaucet.com
May 31, 2016
new faucet
just the look i wanted for my new faucet to go with new countertop. water pressure is better than i expected from some reviews.
by
Verified Purchase
Recommended
May 11, 2016
great purchase
Had a very difficult time finding this specific faucet until I went on line at Home Depot. It arrived with in 3 days and was half the price I was expecting. Great quality, looks fabulous, overall a very very satisfactory purchase.
by
Verified Purchase
Recommended
May 9, 2016
Beautiful Faucet
Love this beautiful faucet! Would recommend to anyone who want a quality faucet!
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Response from Customer Solutions May 11, 2016
Hello Ruthrivn, Thank you for your feedback!
I am glad you hear you are happy with your Delta 978-RB-DST single handle pull down faucet. Our driving goal is to change our customers everyday experiences with water. If there is anything we can ever assist you will please do not hesitate to contact us. We can be reached at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Mar 26, 2016
Handle will come loose
Just know that the handle mount design is terrible. The mounting bolt screws into the bottom of the valve (plastic). Tightening the nut will back the mounting bolt out of the valve. If you do get it tight, over time it starts to back out and is just a poor design. Save yourself some trouble and pass this one up.
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Response from Customer SolutionsMar 29, 2016
Hi Janie82,
I'm sorry to hear that the handle is loose on your Delta kitchen faucet. This should not happen. Please watch for an email from us, as we would be happy to help.
Best regards,
Jon
Customer review from deltafaucet.com
Mar 1, 2016
Terrific Faicet!
I love our new faucet. The pull down and spray feature work very well, it is attractive, and the separate hot/cold lever are very accessible.
by
Recommended
Feb 18, 2016
Nice features, poor shut-off
Purchased for a kitchen remodel project. I love the look of the faucet and the separate handle and pull-down spray features. The soap dispenser also works well. However, the shut-off began to be a problem almost immediately. The faucet continued to run, not drip but run, after shutting off by pulling the handle forward. I learned to manipulate it to get it to shut off completely by pushing the handle back to the full cold position, then rotating it right & forward. However, even then there was some leaking at the handle for a few seconds. I called warranty support and was sent a new handle cartridge. But I will have to call a plumber and pay him to install it, so it will add to the cost of the faucet, which was not inexpensive in the first place.
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Response from Customer Solutions Feb 19, 2016
Hello Lori65,
I am sorry to hear about the issues you have had with this Delta kitchen faucet, but I am glad to hear that you were provided with a repair part by Delta Customer Service. I will be sending you an email to help you with this further.
Verified Purchase
Customer review from deltafaucet.com
Feb 3, 2016
Great Faucet, Easy Install!
I work for a New Residential plumbing company and we install these faucets, along with the Leland Single hole Kitchen Faucet, in half of the houses we have. We have never had any warranty calls or any issues with this faucet. I highly recommend it.
by
Recommended
Customer review from deltafaucet.com
Jan 12, 2016
good value, good product. Works fine. Like the separate handle to turn water on and off
The product was as advertised. Correct look and functional. HD delivered it very quickly. Very impressed
by
DIY
Verified Purchase
Recommended
1 found this review helpful
Jan 5, 2016
Excellent faucet, great for 3 hole replacement
We were looking for a faucet to replace an existing 3 hole installation and looked at a wide range of options before selecting the Delta Leland. It was very easy to install (removing the old faucet was a bear, but no fault of the Delta), and it looks and works great. Elegant, smooth to operate, right amount of water pressure. The pull-down sprayer is super convenient. We have a family of 8 who is hard on everything, and after a month of use, everyone loves the faucet and it continues to work great. I strongly recommend it.
by
DIY
Verified Purchase
Recommended
2 found this review helpful
Dec 31, 2015
Love my new faucet!!
Moved into a new house in June and had to replace the kitchen faucet.....pick another brand, which broke in 6 weeks!!!!....bought Delta this time and glad I did....works great!!!!
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Recommended
Nov 9, 2015
Loved this faucet meets the family need
Have had this faucet installed for several years and love the features and the use of this faucet.
Have started to have an issue with this faucet turning off and dripping.
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Response from Customer Solutions Nov 10, 2015
Hello jluck,
I am happy to hear you like your Delta kitchen faucet but I am sorry to hear about the drip. I will be sending you an email to get that taken care of for you.
Recommended
Customer review from deltafaucet.com
Jul 23, 2015
kitchen faucet
We are having it installed today by a plumber. We just moved in to this house and my husband didn't have the right tools and he is not especially hand. Looking forward to having it installed properly
by
Verified Purchase
Recommended
1 found this review helpful
Jun 9, 2015
Great product
The faucet is exactly as pictured and is very solid. The sprayer pulls down easily and re-attaches with a firm 'snap' as the magnets engage. We're very happy with it so far (one month of use). Ours was installed by a plumber who seemed to have no problem with it.
by
Verified Purchase
Recommended
1 found this review helpful
May 18, 2015
Very Pretty but Prepare to be Soaked if You Rinse Dishes Using the Sprayer
AESTHETICS and SIZE: This is a very nice looking faucet. The base has a very pretty shape that softens the look of the faucet. The handle, which is installed on the counterop, is very pretty. The faucet is medium-sized and the top of the gooseneck comes to just above the window sill (my window is at normal height for a kitchen window). I have not had any problems getting any large items under the faucet to wash. The chrome finish is fine and matches the chrome soap dispensers I purchased (a different brand than the faucet).
COMFORT of USE: The faucet handle is comfortable to use and the gooseneck moves slowly and stays in place. I have arthritis in my hands and the handle is substantial enough that it does not hurt me to grab. The handle moves smoothly and does not stick. The button to switch from regular stream to spray mode is large enough, convenient, and easy to use.
PERFORMANCE: The faucet has an excellent flow and goes between Hot and Cold with plenty of Warm in between. (I believe this is good precision, as another faucet I have on another sink pretty much has only "Hot" and "Cold" and it is difficult to predict where you have to move the faucet handle to get either). I have had the faucet a few months and the sprayer head locks into the gooseneck consistently so far.
SPRAYER: The biggest issue I have with this faucet is the sprayer. I cannot use the sprayer to rinse any dishes without getting completely soaked in the front. Therefore, I have decided to return the faucet and replace it with something else. Unfortunately, the replacement faucet is not as good-looking as this one, but this is an important feature to me.
SUMMARY: This is a REALLY good faucet for the price (2015: $159.82) and if you do not use the sprayer to rinse dishes, I would say you will love this faucet. Excellent value for the money though I hope Delta corrects the sprayer issue.
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Response from DeltaFaucetMar 13, 2020
Hi Melissa,
I'm sorry to hear that this model isn't exactly what you were looking for! I will be sure to forward your comments.
Thanks, Jon B
8 found this review helpful
May 5, 2015
Love this faucet!!
Was easy to install and works great. Looks great on my sink and have been a Delta product user for many, many years.
by
DIY
Verified Purchase
Recommended
Jul 12, 2014
Simple Install
Unit works well, as described, installed easily, and looks good. Could not ask for mor3e
by
Response from Customer SolutionsJul 14, 2014
Thanks for your feedback! I am happy to hear that you are satisfied with the design and ease of install.
Recommended
Customer review from deltafaucet.com
Jun 17, 2014
Works Great
Easy installation. Looks great & works fine. Better than anything I could buy locally. The pull down feature has a moveable weight on it so it moves back into position easily & the magnet holds it perfectly in place. That's a much better design than other faucets had.