Customer Reviews for KitchenAid 12-Cup Programmable Coffee Maker with Thermal Carafe in Onyx Black

[This review was collected as part of a promotion.] It was ok, had trouble getting back water container on

We’ve had this for only three months and the brew button no longer works. From the start we’ve had problems with this coffee maker. The brew button would need pressed two to four times for it to turn on. Ok fine, it doesn’t hold time at all. It would falls hours behinds. It’s 2019. A clock should hold time. Also, it’s a messy coffee maker. Condensation build like crazy and goes everywhere when opening the lid to add coffee grounds. Save yourself about $100 and buy a mr coffee. Those cheap things seem to work just fine.

[This review was collected as part of a promotion.] All around perfect coffee maker for a perfect cup of coffee!!

[This review was collected as part of a promotion.] I bought this about a week ago and chose it because it filtered the water used to make the coffee. Unfortunately, it is much slower at brewing than my old B and D (which gave up and died after nearly 15 years of service. The clock loses at least five minutes every day and has to be constantly reset and the controls are user unfriendly. You have to go through a whole set of sequences just to get it to turn on. Kind of disappointing. But yes, it makes coffee

[This review was collected as part of a promotion.] Does not keep correct time on clock. I have to correct it every three days or so. Expected Better from KitchenAid.

[This review was collected as part of a promotion.] no problems as of now. what else can i say, it is making my coffee in the morning and it is nice and hot the way i like it

[This review was collected as part of a promotion.] I bought 2 of these pots and had to return both within a month each. The clocks would loose a minute a day so after a week it would be off 7 minutes. We like the coffee and everything else about the coffee maker, but wanted to use the timer so we went back to our mr coffee.

[This review was collected as part of a promotion.] Makes really good coffee and very easy to use. The only coffee pot I have seen that has its own water filter!

Worst coffee maker I have ever had!!!! Can't remove tubes to clean out coffee grounds.

Good morning. Never thought I would do this but here goes. This product has to be one of the worst that I've ever bought. It is the messiest machine that I've ever used. The filter is impossible to clean properly (especially if you put it in the dishwasher.) Whomever designed "that" should give their head a shake. You need gloves on to pour the coffee or the steam will burn your hand(s) and I'm constantly cleaning up condensation from the machine. The "handy" water reservoir leaks. I bought this coffer maker 5 months ago and now it looks like it needs to be replaced. Pure disappointment from a Kitchen Aid product. There my rant for today. Have a good day.

I bought this a month ago the machine looses 10 to 15 min a day. Makes auto feature worthless . Top on top of the pot broke first time I washed it. I've been very dissappointed. Next time I'll buy the $20.00 mister Coffee

[This review was collected as part of a promotion.] I have hotter coffee faster and enjoy the quality overall.

[This review was collected as part of a promotion.] I bought it because kitchen is a good name product. Also new granite in kitchen and matches great.

[This review was collected as part of a promotion.] i bought my coffee pot, right after Christmas, I set the alarm, so coffee would made and ready, when I got up, we noticed it was losing time, I contact custom support, I had a new coffee pot in 7 days, this one works great, my coffee is hotter than it has been with other coffee makes, I love my coffee pot.

[This review was collected as part of a promotion.] We struggled so long with different coffee makers over the years, breaking, not getting hot enough, coffee taking so long to brew. I have a number of KitchenAid products, so buying this coffee maker should have been a to brainer. I don't know why I waited so long! So Happy with everything.

[This review was collected as part of a promotion.] Bought this a month ago and works well. The clock loses time over a period of days and have to reset if using timer.

[This review was collected as part of a promotion.] We are very pleased with this coffee maker so far. It is easy to use and produces a good pot of coffee in about 15 minutes.

[This review was collected as part of a promotion.] This coffee maker makes good coffee but it is messy to replace the filter and coffee grounds when preparing a fresh pot of coffee. A lot of water accumulates on the lid over the grounds and this drips all over the pot and the counter when the lid is raised. The clock runs about five to seven minutes slow every twenty-four hours.

[This review was collected as part of a promotion.] good ! coffee taste increased better then other products

[This review was collected as part of a promotion.] So far this is running great ! Not having to use filters is great !! A little pricey but ok .

[This review was collected as part of a promotion.] We like the coffee maker but did have some problems with the clock. We kept losing time and had to add minutes every several days. Called KitchenAid because it was still under warranty. They were very easy to deal with and sent us a new coffee maker which we got in about one week. They obviously stand behind their product.

I have 2 of these and for the most part they work great, makes a great cup of coffee. However I noticed that the reservoirs leak at the bottom on both machines. Is this a design flaw?

[This review was collected as part of a promotion.] I like the design and it works real good'. easy to fill water container

[This review was collected as part of a promotion.] Great product. Love that it lts you know when the coffee is ready and that it automatically shuts off after a couple hours.

[This review was collected as part of a promotion.] Bought this last week when our cuisine art coffee maker broke after 5 1/2 yrs. It’s only been a week and so far so good. I like the mesh basket feature. Brews good coffee

[This review was collected as part of a promotion.] A clean new design to a dependable convenient product. It gets the job done, doesn't take a lot of counter top space and produces fresh brew in a reasonably quick tempo. Auto turn off would be nice but just another thing to go wrong if it had it.

[This review was collected as part of a promotion.] The first one malfunctioned and was replaced without any problems.

[This review was collected as part of a promotion.] I really like the styling and design, the features and the ease of use and the fast 10 second brew cycle.

[This review was collected as part of a promotion.] The only feature I dislike is the pouring spout. When the carraffe is full, it always drips coffee as I pour.

[This review was collected as part of a promotion.] I bought it last week and the brew function is great!