Customer Reviews for KRAUS Single-Handle Stainless Steel High Arc Pull-Down Kitchen Faucet with Dual-Function Sprayer and Soap Dispenser in Chrome

Faucet began leaking last night after a year of living in my home. The faucet was part of a renovation the previous owner made -- needless to say, I didn't get a 'faucet receipt' when I bought the home. Called Kraus customer service and they acknowledged that they could send a replacement faucet (as recommended by my plumber) once I responded to an email they sent and we hung up pleasantly. I check the email and they require the original sales receipt and batch number (not sure where to find). This is not helpful for me as a new home owner -- and customer service on the phone could have clarified requirements/conditions on the replacement. Very disappointed. Will switch to another brand.

Very good but a little tricky getting the head back in and the neck is a bit wobbly, but does the job and looks great.

I am very satisfied with this facet. Nice design and easy to install.

I am very happy with my single lever pull out kitchen faucet

Very happy with our purchase!

I do acknowledge that this faucet is at a lower price point and with that I can't expect it to match the standard of the $200 dollar faucets; however, I was still a little disappointed overall. The good: THE MOUNTING STYLE (just like a particular brand of faucet, being a plumber who does a lot of faucets the particular brand I have in mind has the best mounting style I have seen), slightly more metal than your average mid-range kitchen faucet, came with a nice and heavy sprayer weight, and doesn't have a super restrictive flow limiter in it like some others do that seem to flow poorly right out of the box sometimes (so the pressure is good). The bad: is obviously cheaply made just by looking at it and feeling it, the goose head finishes at a weird angle so it can easy bounce water out of your standard sink (the arc holds the head at good distance over the sink but the head angle points the water at an angle toward the front 3rd of the sink), it doesn't come with built in supply lines (so having to spend almost 20 bucks for those puts me much closer to the price of a better quality faucet that comes with supply lines) and the pull out hose is not stainless steal but is nylon. I will admit, part of the reason I bought this faucet was that it was the most inexpensive ORB faucet that was on the cheap level so I guess I can complain too much but if anyone asked me to recommend this faucet I would not do it. I really think the cons outweigh the pros in this case. I am still going to use this faucet since it is paid for and installed but I wouldn't intend to purchase a Kraus again necessarily.

Installation was straightforward. Product is decent quality too.

I love this faucet, but the included soap dispenser made me give it 4 stars instead of 5. Less than two years after installing this, the dispenser spout seems to be corroded, and both my husband and I, as well as my daughter, have cut our fingers on it. It happened on the underside where the soap dispenses. I am not sure if this is because it was not coated properly in the manufacturing process, or if it is a design flaw. Also not sure what I am going to be replacing this with, that would match the faucet. Very, very disappointed.

Researched different faucets and manufacturers before purchasing a Kraus. I am very pleased with my decision. Never heard of the company before so read a lot of reviews. Honestly I didn't find any bad write ups on model or company. My husband easily installed it and it looks great.

Bought a couple months ago. Works well. Need to buy hoses for this unit though. Would recommend. Only wish it was available in store when they show it on in store advertising.

I am very satisfied with making the decision to by this product.... Its sturdy, and really nice, no leaks; the only concern is the weight under the sink, I wish there was something to keep the weight of the sprayer from moving all over.... Other than that, its really a great choice for my kitchen sink.

We are very satisfied with our purchase of this Kraus faucet! It is the exact satin nickel finish that we were looking for and the quality is even better than what we were expecting!

I AM MORE THAN SATISFIED WITH THIS FAUCET. IT'S FLEXIBLE AND EASY TO CLEAN ENTIRE SINK WITH.

Very happy with my purchase. Looks & works great. And very reasonable priced

This faucet adds character to our new kitchen. It functions well and looks fantastic!

I just love Krause this is the third sink I have purchased/with soap dispenser long lasting and cleans up great

I am satisfied with this faucet,elegant product,and the soup dispenser is extraordinary .

My husband and I are very happy with the purchase of this faucet. Very simple instructions are included, we followed them and the faucet is perfect for our needs.

This faucet and the sink that it came with are absolutely stunning! The quality is far higher than the pricetag would suggest. My husband and I did a lot of shopping around for both price and quality and I couldn't be happier that we settled on these items from Kraus!

I purchased the first Tap we had 4 yrs. ago and the hot water was dripping when it was shut off and the base had started to peel. I phoned Customer Service and not a problem they sent me out a Brand New Tap! Thank You !

Rating provided by a verified purchaser

Now installed with my new sink and it’s beautiful!! Even nicer than the picture.

Ordered this online as nothing in stores was meeting my expectations and so glad I found this online delivered to our home. Easy to install and very good quality. No plastic parts to break. Goes great with our black sink.

After much discussion and comparison, we selected the KPF-2230SN. It met our every expectation. It will not be installed until next summer after our kitchen reno is complete... Same goes for the KBU-12. Perfect shape, finish, and accessories. We are extremely well pleased, would highly recommend your products to any and all.

Very easy to install.

I am very pleased with the kitchen faucet.

Wonderful product! Design And pricing perfect!!

Too bad this product line is only avaiable online. Have bought this nrand before and the quality and price are excellent.

Ease to install works great

Extremely easy to install, and we love the looks and function!