Hi Mo,
Thank you for taking the time to review our product. Your input and the feedback from our customers is vitally important to us. We’re sorry to hear that the pop-up drain didn’t meet your expectations. Every review like this one helps us as we consider new design elements for our products, like our drain size and finish, and are greatly appreciated! Please contact our customer service team at 1-800-775-0703 or customerservice@kraususa.com and reference case#165005 , if you’d like to provide any further feedback.
Thank you,
Anna- Kraus USA Customer Support