Faucet drips after turning it off. Also occasionally made a 'clunk' sound, returned it. The seco...
Faucet drips after turning it off. Also occasionally made a 'clunk' sound, returned it. The second won also drips!! Very disappointed! Would not recommend!
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Response from Kohler Product ExpertAug 20, 2020
Hello Kmk, this is Laura with Kohler Co. I am sorry your Forte faucet is dripping. This is unusual for this faucet as it typically performs exceptionally well. Please email customer service at KohlerCustServ@Kohler.com so we may gather more information and offer a resolution to you. We look forward to hearing from you. Sincerely, M. Laura K., Kohler Customer Service
Verified Purchase
1 found this review helpful
Aug 14, 2020
Top line quality at an affordable price.
Top line quality at an affordable price.
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Verified Purchase
Recommended
Aug 4, 2020
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Verified Purchase
Jun 24, 2020
Love it.great quality....
Love it.great quality.
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Verified Purchase
Jun 24, 2020
Beautiful, easy to install, and affordable!...
Beautiful, easy to install, and affordable!
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Verified Purchase
Jun 16, 2020
Product was exactly what I expected. Looks GREAT (very upscale look)!! Doesn't show fingerprints...
Product was exactly what I expected. Looks GREAT (very upscale look)!! Doesn't show fingerprints or water spots easily. Easy to install. Replaced a similar faucet and matched the other faucets in the home. Have had it 2 weeks. Works GREAT!!
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Verified Purchase
Recommended
1 found this review helpful
Jun 10, 2020
No it's leading right now...
No it's leading right now
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Response from Kohler Product ExpertJun 10, 2020
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm very sorry to hear you aren't completely satisfied with your Forte kitchen faucet. We would like to connect with you to learn more about your experience so that we can help! Please email our team at KohlerCustServ@kohler.com for additional assistance. It's important to us that you are able to use and enjoy your Kohler faucet! -Sincerely, Sarah S. Kohler Customer Service
Verified Purchase
Jun 10, 2020
Easy and works well...
Easy and works well
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Verified Purchase
May 25, 2020
Fickle Faucet
Professionally installed model 10412-CP Oct 2017. May of 2020, faucet started leaking around the collar below the handle, worse in some faucet positions, a little less in others. Valve kit professionally replaced May 14 2020. Didn't leak for a day or two, now leaks with low-flow from faucet, but only when it wants to. Fickle Faucet
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Response from Customer Service May 27, 2020
Hello, this is Sarah with Kohler Customer Service. I'm truly sorry to hear your Forte kitchen faucet has begun to leak and produce a low flow. We would love to connect with you to aid with your warranty and get your faucet back in good working condition! Please call us at 1-800-4KOHLER (Mon-Fri; 8am-5pm CST). We look forward to helping you soon. -Sarah S. Kohler Customer Service
Customer review from kohler.com
Apr 20, 2020
quality materials...
quality materials
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Verified Purchase
Mar 31, 2020
Great faucet, love the styling and function. Just what I...
Great faucet, love the styling and function. Just what I needed to replace a failing faucet.
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Verified Purchase
Dec 4, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 13, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 28, 2019
Faucet was easily installed by plumber, took 20 mins. Functions...
Faucet was easily installed by plumber, took 20 mins. Functions well.
Question is what to do with the previous faucet which had stopped working?
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Verified Purchase
Aug 6, 2019
i am very happy with the Kohler kitchen faucets. ...
i am very happy with the Kohler kitchen faucets. They seem to be operating as I expected. After having faucets by another manufacturer for several years and was very unhappy with the design and function, I did a lot of research before choosing these faucets and happy that i did.
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Verified Purchase
Jul 2, 2019
Both the faucet and the sprayer drip....
Both the faucet and the sprayer drip.
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Response from Kohler Product ExpertJul 2, 2019
Hello Susan, my name is Kassi with Kohler Co. I apologize that your Forte faucet is leaking. Please email our customer service at KohlerCustServ@Kohler.com so we may gather more information and work together towards a resolution. We look forward to hearing from you! - Kassi D., KOHLER Customer Service
Verified Purchase
Jun 18, 2019
The faucet seems great so far. It's all metal, but...
The faucet seems great so far. It's all metal, but the sprayer is plastic. The initial quality seems great so hopefully it'll last a long time. The vibrant stainless color matches the Kraus sink I bought perfectly. The only thing I question at this time is that there is only a soft o-ring between the faucet and the counter top so I'm worried a ring will wear into the granite from rotating over time.
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Verified Purchase
1 found this review helpful
Apr 23, 2019
sharp, clean look. very functional. easy to maintain.
sharp, clean look. very functional. easy to maintain.
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Verified Purchase
Recommended
Apr 6, 2019
Works well and looks great in our Franke graphite granite...
Works well and looks great in our Franke graphite granite sink.
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Verified Purchase
Apr 2, 2019
The faucet was easy to install and beautiful. The...
The faucet was easy to install and beautiful. The color is just as described. I am pleased with the effect and how it blends with the other accessories
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Verified Purchase
Mar 27, 2019
Terrible quality. Only reason I bought again within two years...
Terrible quality. Only reason I bought again within two years is because it’s hard to find faucets with one control handle that operates from the center. I am left handed and couldn’t stand a one-sided handle because it’s positioned for right handeded people only.
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Response from Kohler Product ExpertMar 27, 2019
Hi Atid1, this is Sarah with Kohler Co. I'm sorry to hear you aren't happy with the quality of your Forte kitchen faucet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. Please email our Customer Service team directly at KohlerCustServ@kohler.com so that we can learn more about what contributed to your disappointment. We’d like to help! –Sarah B. KOHLER Customer Service
Verified Purchase
1 found this review helpful
Mar 21, 2019
Easy to install and works great....
Easy to install and works great.
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Verified Purchase
Mar 13, 2019
4 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Mar 10, 2019
The faucet itself seems solid, but the side sprayer is plastic junk. The supply hose is plastic ...
The faucet itself seems solid, but the side sprayer is plastic junk. The supply hose is plastic line and not flexible so it was always a challenge to pull it out of the base for use. It was just a matter of time before that cheap plastic base which was mounted in granite would give way. I am going to Kohler for replacement but I would rather just get rid of the sprayer. Shame on Kohler for producing such a cheap product.
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1 found this review helpful
Mar 10, 2019
Excellent Lifetime warranty and beautiful .I love that it swivels. Very functional.
Excellent
Lifetime warranty and beautiful .I love that it swivels. Very functional.
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Verified Purchase
Recommended
1 found this review helpful
Mar 6, 2019
3 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 29, 2019
the Faucet was a wonderful replacement for the piece of junk we had !
the Faucet was a wonderful replacement for the piece of junk we had !
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Verified Purchase
Recommended
Dec 18, 2018
The faucet is beautiful and it works smoothly. It was perfect for my sink which has a separate s...
The faucet is beautiful and it works smoothly. It was perfect for my sink which has a separate sprayer not attached to the faucet. It was an easy install.
by
Verified Purchase
Recommended
1 found this review helpful
Nov 5, 2018
I purchased this faucet online on August 20, 2018. I bought a Kohler because of their reputation ...
I purchased this faucet online on August 20, 2018. I bought a Kohler because of their reputation for quality merchandise. I had the faucet installed on September 25, 2018. Nice faucet, I thought, nice style, good looking. On October 14, 2018, the faucet started leaking. Very disappointed in this product. Why would Home Depot sell such a junky piece of merchandise? I'm wondering just what Home Depot will do about this. Please get back to me regarding what I can do about this awful faucet.
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Response from Kohler Product ExpertNov 6, 2018
Ziffel, my name is Jessica with Kohler Customer Service. I am very sorry to hear of the leaking you are experiencing. We take pride in our designs and are disappointed that your experience has been less than exceptional. We would like to speak with you further to verify where the leaking is coming from and provide the correct replacement parts under your products Limited Lifetime Warranty. Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon! - Jessica P. KOHLER Customer Service.
Oct 30, 2018
Had plumber install the faucet to replace a similar style...
Had plumber install the faucet to replace a similar style one. So far it is working just fine.