Dear Customer, Please call our Customer Service Dept. at (800) 860-1677 or email lhicustomerservice@lewishymaninc.com so we can gather more information about your order and help resolve your issue. We are here to help.
Verified Purchase
Feb 5, 2019
2 Star Review
Rating provided by a verified purchaser
by
Response from ProductExpertFeb 6, 2019
Dear Customer, Please email our Customer Service Dept. at lhicustomerservice@lewishymaninc.com or call (800) 860-1677 so we can gather more information about your order to help resolve your issue.
Verified Purchase
Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 18, 2018
Well made product, easy to install and very pretty....
Well made product, easy to install and very pretty.
by
Verified Purchase
Dec 4, 2018
Love these blinds, I am replacing my white vinyl with...
Love these blinds, I am replacing my white vinyl with these in every room!
by
Verified Purchase
Nov 27, 2018
It is OK - nothing special. Moderate quality, easy install.
It is OK - nothing special. Moderate quality, easy install.
by
Verified Purchase
Recommended
Nov 16, 2018
Love these shades! Easy to install. Look exactly as pictured....
Love these shades! Easy to install. Look exactly as pictured.
by
Verified Purchase
Nov 6, 2018
I’m really happy with this shade so far. It was...
I’m really happy with this shade so far. It was installed over a slider door to block light from a neighbor’s upper widows at night and it has worked very well.
by
Verified Purchase
Oct 31, 2018
Very nice. Great quality. ...
Very nice. Great quality.
by
Verified Purchase
Oct 28, 2018
After all the great reviews of these blinds I can't believe the poor quality of this product. Ve...
After all the great reviews of these blinds I can't believe the poor quality of this product. Very cheap, hangs crooked, string thin and snapped the first time I tried to pull them up. I tried to get them back down and the plastic part fell apart in my hand. We will be returning this product. Luckily we had the original shades we also purchased from Home Depot that are shorter - but very high quality - to put back up until I find the longer set we really need. The shorter blinds were at Home Depot years ago already stocked and they didn't have the longer style we really wanted. We love Home Depot and buy frequently from them and this is our first bad experience to this level.
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Response from ProductExpertOct 29, 2018
Dear Customer, Thank you for your feedback. We are sorry the shades did not meet your expectations. The shade features a child safety mechanism that is designed to prevent the risk of child strangulation. When exerted pressure is applied the cord releases. Please know that the shade comes with a 1 year warranty with proof of purchase receipt. If you need help with a Home Depot return or exchange please call our Customer Service at (800) 860-1677 or email lhicustomerservice@lewishymaninc.com.
Oct 23, 2018
These were poor quality. The string that you use to...
These were poor quality. The string that you use to raise the blinds up and down does not work.
by
Response from ProductExpertOct 24, 2018
Dear Customer, Thank you for your feedback. We are sorry you experienced issues operating your shade. Please call our Customer Service Dept. at (800) 860-1677 or email lhicustomerservice@lewishymaninc.com so we can help resolve your issue.
Verified Purchase
1 found this review helpful
Oct 23, 2018
This was my second purchase of this blind because the...
This was my second purchase of this blind because the string broke on the first one. Seems the pull string is insufficient for the size blind... everything else is nice. I probably would have upgraded but it matches the other blinds in that set of windows. Hopefully this one lasts better.
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Response from ProductExpertOct 23, 2018
Dear Ryan, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677 or email lhicustomerservice@lewishymaninc.com so we can help resolve your issue. We are here to help.
Verified Purchase
1 found this review helpful
Oct 23, 2018
Poor ordering experience through Home Depot, and they did not...
Poor ordering experience through Home Depot, and they did not put the entire address on the package so UPS had to call me for the full address. Hardware with the blinds is hit and miss quality wise. Just an ok shopping experience...
by
Verified Purchase
Oct 17, 2018
Exactly what I wanting, easy to install ...
Exactly what I wanting, easy to install
by
Verified Purchase
Oct 11, 2018
Excellence Job! So much help! ...
Excellence Job! So much help!
by
Verified Purchase
Oct 10, 2018
Look great hung up!!...
Look great hung up!!
by
Verified Purchase
Oct 9, 2018
The cylinder on the draw string has already broken. ...
The cylinder on the draw string has already broken.
by
Response from ProductExpertOct 10, 2018
Dear Kelsie, Thank you for your feedback. Please know that all our shades come with a 1 year warranty with proof of purchase receipt. If you need help with a Home Depot return or exchange please call our Customer Service Dept. at (800) 860-1677 or email lhicustomerservice@lewishymaninc.com.
Verified Purchase
1 found this review helpful
Oct 2, 2018
I bought these for my daughter’s nursery to help defuse...
I bought these for my daughter’s nursery to help defuse the light. We have them in our bedroom and work great. They work great, but all 3 I bought have horrible splintering on the edges where cut and the valance on one is 3” longer than the others.
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Response from ProductExpertOct 2, 2018
Dear Alison, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677 or email lhicustomerservice@lewishymaninc.com so we can gather more information about your order to help resolve your issue.
Verified Purchase
1 found this review helpful
Sep 18, 2018
Easy to install, color is exactly as expected ...
Easy to install, color is exactly as expected
by
Verified Purchase
Sep 11, 2018
One of the shades I ordered did not have the...
One of the shades I ordered did not have the hardware packet. I contacted the company and they advised me they would get it right out in the mail. Thirteen days later I still have not received it.
by
Verified Purchase
Sep 11, 2018
Did four windows in a bay window bump out. ...
Did four windows in a bay window bump out. Really added a lot to our kitchen upgrade
by
Verified Purchase
Sep 11, 2018
Fit perfectly. Easy to install. Meets all our expectations....
Fit perfectly. Easy to install. Meets all our expectations.
by
Verified Purchase
Aug 28, 2018
No hardware in the box when received. The blinds look...
No hardware in the box when received. The blinds look dull. For $10 more I went with another company. This is the sixth set of blinds I’ve ordered from Home Depot with great disappointment (delayed shipping, no hardware, broken slats, etc).
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Response from ProductExpertAug 31, 2018
Dear Lauren, Thank you for bringing this to our attention. Please call our Customer Service Dept. at (800) 860-1677 press 0 or email lhicustomerservice@lewishymaninc.com so we can gather more information about your order and resolve your issue.
Verified Purchase
Aug 21, 2018
Shades came damaged and the wrong size. One of the...
Shades came damaged and the wrong size. One of the worst online purchasing experiences I've ever had. I would never let a client purchase such a poor quality item.
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Response from ProductExpertAug 22, 2018
Dear Adrian, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677 or email lhicustomerservice@lewishymaninc.com so we can gather more information about your order and help resolve your issue.
Verified Purchase
Aug 14, 2018
These shades are great! The custom sizes were perfect, and they look wonderful when installed.
These shades are great! The custom sizes were perfect, and they look wonderful when installed.