Customer Reviews for Glacier Bay Premium Reverse Osmosis Drinking Water Filter System

INSTALLATION The system is basically 3 sections: The filter, the faucet and the tank. Assuming you have a hole drilled in your counter, and room under your sink, this installation is a piece of cake. Those two items could cause headaches if you don't have them. Luckily, i had a hole ready and plenty of room, so the installation took about an hour. Hoses are color coded making connection of this system literally fool-proof. Awesome! Filters screw in easily, and different connections ensure that they go into the correct slots. The instructions are very detailed and illustrated, eliminating any guess work what so ever. They also included step-by-step instructions for proper sanitizing, cleaning and purging of the system. USE Using the system couldn't be easier. Simply turn the handle, and clean, filtered water abundantly flows out of the faucet. The tank holds a TREMENDOUS amount of water that could easily fill half a dozen or more pint glasses. That's all there is to it! The faucet base has a blinking LED / timer that reminds you to replace the filters every 6 months. Probably not necessary, but it doesn't blink annoying regularly, so no issues here. The faucet is tall, allowing filling of even the tallest glasses & cups. Of all the components, the faucet is probably the one that is least sturdy. The entire body & mounting of the faucet is made of plastic. The main head of the faucet wobbles around excessively, and the pieces can come apart with little effort. I would have liked this most visible part of the osmosis system to be more sturdy. It looks good, but i wonder how this plastic will stand the test of time, cleaning, and hard water. SUMMARY Installation is simple, provided you have a hole to install the faucet and room under the sink. Faucet is plastic and not very sturdy. Performance is excellent, and the taste of the water is absolutely wonderful.

This filtration system was pretty straight-forward to install. A couple concerns - one is that the valve included did not work with my supply line setup so I had to buy one at another store for about $12 (Watts LFP-467CS) and two is that the directions are a bit unclear as to hookups of the hoses as well as pressure testing steps were a bit confusing. Now that the faucet is installed we love it.

The product is not terrible to self install and with a little plumbing knowledge the system went in under an hour. If you have no idea, take photos with your phone of under the sink and your plumbing fittings and bring them with you to Depot. Be sure to use something as a reference for determining size. During install, color coding the installation guide would be a big help, and you might even want to label that yourself before starting. The drain connection is probably going to be the more difficult process for most and limited vertical distance can limit the install using the parts that come with the system. I highly recommend adding shutoffs to the system at the supply and out to the pressure tank. The pressure tank stores adequate supply for a family of 4 and 2 dogs to drink everyday. I used to have the older model that required disassemble to change the filters and this is superior in every way to that. Simple unscrew the filter, pull it out and insert the new.

The well water in our home tasted very bad and smelled funny also. Instead of having a professional plumber install a whole house water filtration system as we had in our previous home, we elected to save the cash and do it ourselves. Well , after research on line we searched Home Depot lowes and some of the hardware stores for a filter system we settled on the RO system by Glacier Bay. What a difference and for a very. Reasonable price. I'm not a plumber but was very easy to install and now we are able to drink the water from the separate tap. To me it was a very good investment.

The PREMIUM REVERSE OSMOSIS DRINKING WATER FILTRATION SYSTEM is a great investment. We had our water tested and it is doing its work. Installation is easy. It does occupy space, but in my opinion, for its purpose, it takes very little space. Compared to other filters, these are inexpensive, design saves space and they are extremely easy to replace. Fits beautifully, in the cabinet under our sink. The faucet design is beautiful, sturdy and it adds a nice touch to our kitchen. No more trips to the coin water dispensers.

I'm very accustomed to reverse osmosis water. We have a unit in the ranch house, and this unit was to go in my workshop where I have a coffee maker set up. I'm a little envious of this unit as it is far superior to the one in the house. Conventional reverse osmosis filters have hard to reach filters to replace, that require you to crawl around under the sink. This unit contains 3 filters in a single to reach housing, that need not be stored right next to the tank. I installed this in a very small space in a very small vanity, it fit perfectly, even though I had a small water heater in there already. Installation was very simple, everything you need is supplied. It took me about 15 minutes to fully install. It would have been much quicker if the manufacturer had supplied a Tee feed adaptor that mounted to the shutoff valve rather than the faucet end of the supply line (this would have saved me having to reach up behind the sink to undo the supply line and insert the Tee. The faucet swivels a full 360 degrees, and a 90 degree turn of the handle turns the water on and off. A really smart feature is the faucet contains a 6 month timer that counts down and flashes an LED when it is time to change the filters. I frequently forget to change the filter on-time in the house, so this was a nice feature to have. I use this system on my water well fed home, but it is perfectly suited for cleaning up city provided water and getting rid of that horrible chlorine taste.

I have a bit of an unconventional use for this reverse osmosis system. Most people install these systems under their sink or in their RV so they have on demand access to clean drinking water. I, on the other hand, use this to purify my water for brewing beer. Depending on the style of beer I'm making, I need the minerals and salts to be set at a certain level per gallon. City water is perfectly fine to brew an average tasting beer with, but the level of minerals and salts and especially Chlorine can vary and add off flavors to the finished product. Now with this 3 stage reverse osmosis filtration system I can filter my water to a much better degree than just a carbon filter and then add the required salts and minerals afterward. No more going and buying gallons of purified water from the local water purification company. I could run it right from the garden hose if I wanted to. In about 12 hours or so I have enough water to begin brewing. When I need filtered water I just turn on the water supply to it and let the excess water drain into my sump pump in my basement. It takes a while to generate the amount of water I need but sometimes I can just let it run overnight and then finish the next day. Once finished, I drain out the left over water and let the unit dry. My unit is not permanently installed nor assembled so I can take it apart for easy storage. Every once in a while this system will dump water down the drain. This is just how these reverse osmosis systems work. For every gallon of pure water you get, one to three gallons must be consumed. If you pay a lot for your water or have a limited amount of water available, such as, out in the woods in an RV with a 100 gallon tank this may be a concern. My water is relatively inexpensive and I only use this unit to prepare brewing water so it is not as much of a problem for me. I let the drain line dump into my basement sump pump. It is certainly cheaper than paying the local water store $1.75 per gallon of water and having to lug it all home. The system as a whole is very large. Between the storage tank and the filtration assembly you're looking at a sizable amount of real estate being consumed, not to mention the routing of the tubing that makes the connections between parts. Make sure you have enough space under your sink to accommodate the hardware before purchasing. The 5 different tubes are color coded thankfully, other filtration systems I've installed made it difficult to determine which tube should be inserted where. There's very little light inside a counter top base cabinet so being able to identify a tube by its color is a welcome design. Included with the kit is a supply fitting to tap into your COLD water supply. Emphasis on the cold water supply as I have seen people tap in to their hot water line. Unfortunately, this cold water fitting does not have a shut off valve. You might want to spend the money on an appropriate shut off valve should you need to disconnect the system but still want to use your tap water. The tubes in this system use the classic "push in" connections which I have never liked. It seems the old standard of threaded connections has been replaced by these cheaper-faster connection setup. My tap water has a distinct chlorine taste to it. While it isn't harmful to drink it doesn't make it taste all that great. The water coming out of this filtration system is devoid of all chemical smells and tastes great. Reverse osmosis systems cost more to operate than traditional charcoal filtration systems but the water is a lot better tasting in my opinion. So far, I am very pleased with the performance of this unit.

Overall, pleased with product. Installed myself. Put this in while replacing faucet and garbage disposal. Did the whole thing at once. New PVC, everything. Hoses and connections for Reverse Osmosis System are color coded to avoid confussion. Instructions were good and addressed different install possibilities. System requires a drain so you will have to tap into your PVC drain if doing under sink install like I did. Pieces needed for this are included.

Clean water is so important and we spend hundreds and hundreds of dollars buying bottled water. Who knows what quality we're buying - I've heard that some places sell filtered tap water! We have a reverse osmosis system at our main house and we use a Brita pitcher at our Orange County condo. I thought it would be so convenient for us to have a reverse osmosis system at the condo. I pre-read the instructions and it seems pretty simple. Only three main things to do and the rest is assembly and running the water. For those who are not very handy, you should hire someone to install this for you. You'll be tapping into the water supply line, drain and drilling a hole in your sink. The kit comes complete with everything you need, except the tools. The installation was pretty easy for me and the only difficult part was drilling the hole in the sink. Here's a step by step. 1. Shut off water under the sunk (hot and cold). Remove the cold water supply hose and install the adapter (I had to install the adapter at the shut off valve, because my faucet has lines coming down and there isn't a place to attach the adapter. If you do it this way, make sure the packing nut doesn't bind on the adapter when you're installing it and make sure the shut off valve can turn (I installed the adapter at a 90 degree offset from the valve handle). Make sure you use teflon tape or paste on the threads. 2. Cut a 1 3/8" hole in the sink. Our sink is cast iron and it's pretty thick. I used a diamond bit to cut the hole. Other material such as stainless steel or acrylic will cut much faster. 3. Install the spigot base. Run the lines down through the center of the base, then install the spigot (I used plumbers grease on the two o rings). Don't forget to install the battery. 4. Replace the drain pipe with the provided pipe. I had to attach mine to the existing down pipe, since my pipe is longer than the one provided. My existing drain pipe was made of brass - a nice pipe, but harder to cut than plastic. 5. Hook up the hoses (they're all color coded, so it's very easy to install. Just make sure the hoses are pushed in all the way. I cut the black drain hose, so it would have a more direct path. 6. Put a few drops of bleach into the middle hose of the RO manifold. Then follow the directions on purging the system and prepping it (you leave it on for 24 hours - you'll hear the water going down the drain from the RO filter. The water tastes great! Just like the RO system at home. The unit has a digital timer to remind you to change filter cartridges and they are so easy to change. They sit facing out and you don't need a special wrench to remove and install them. The water tank fits nicely under the sink as well. For your installation to go smoothly, make sure you have everything laid out. Decide where you want the spigot (make sure it's a flat surface) and away from the faucet or sprayer. Choose where you want to put the tank and the filters. Find out if you can install the water supply adapter at the faucet or at the shut off valve. Get all the parts you'll need to install the drain. It took me about an hour to install the unit, from start to finish. I'm going to try to attach photos of the finished product. Note that it does take up a lot of real estate under your sink. If you're looking for a safe, clean drinking water supply, I highly recommend this unit.

Junk, can't be serviced,aso failed, only one year old, and had to remove unit.no replacement parts available, except filters.just replaced all three filters when the aso failed, and can't repair.Now I know why home depot discontinued product.!!!

I bought this filter at a local home depot because I wanted to able buy the filters locally. Done with home depot...

This RO System works very well, easy to setup and water flow is excellent. Also, I accidentally damaged part of the faucet about 3 months after purchase. Spoke with customer service and they shipped a new faucet assembly to me - no charge and no questions asked except for the approximate purchsae date and serial number on unit. Excellent customer service experience. Can't go wrong here.

Good filter, but after the 2nd year it started leaking. Notbuilt to last.

There is no information from the manufacturer or the seller that this water filter system wastes 4 gallon of water for one gallon of good water. This is clearly misrepresentation of the program.

So far this product is good. We have only had it installed for about a week. Installation went well. However the instructions could be a lot better. I have quite a bit of plumbing experience which was helpful for some one without this it could be difficult. The purge for 24 hours seems a bit much.

Hi Can this unite be hoked up derect to a frigade air fridge with water on door and ice make inside with out using the tap that comes with the unite thank you

I purchased it less than 15months ago and the hoses on the faucet started leaking. The hoses are not replaceable and you have to buy a the whole unit just to replace the faucet. Warranty expired 3 months agof and note home depot or the manufacturer could help me.

Do not buy! Had this professionally installed. It leaks from the housing of the filters. Common known problem. Should of read the reviews first. Had it fixed several times as I didn't want to have to unhook it after paying to have it installed. The unit itself leaks from both the cartridges and the bottom of unit. After ruining my new construction home drywall, I finally ripped it out and took it back. Thankfully, Home Depot returned it without a problem.

I replaced my old under sink filtration with this product, it works fine and I was very happy for about 5 months. Then water started to leak from the faucet little hole, I tried fixing and re sitting rubber gasket, it stops the leak...but then every time we use it, water leak profusely from that little faucet hole. After multiple attempts of fix it, I got very frustrated and disappointed that I have to dismantle the whole system and put it directly into garbage.

The best for the Price..!! Would Highly recommend this system..!!

Marvelous RO filter, but install using the text, not the illustration. I've had the Glacier Bay Premium Reverse Osmosis Drinking Water Filtration System installed for one year now and have had no problems with it whatsoever. I've changed the pre- and post-filters twice now as per the schedule, but, after a year, the reverse osmosis filter is still reducing my TDS (total dissolved solids) by 93.88 percent, so I expect I'll get another six months to a year out of it. I haven't had a leak, it doesn't make noise, and the water tastes great. I found the assembly relatively easy for this kind of project, but I did notice something very important: the illustrations on pages 3 and 14 of the installation instructions (Use and Care Guide, Rev 00) are wrong and conflict even within themselves between their overall and close-up views. If you simply go by looking at these illustrations, you will at best have no better than a random chance of getting the installation right. By the way, I did call the Home Depot/Glacier Bay customer service number and told them about the errors in the illustrations. I was treated to a polite ho-hum, so I know nothing is likely to be done about it. This is truly a shame, because this product is one of the most trouble-free items I own. I suspect the illustration problem is the major reason some reviewers have given this unit one-star reviews for not working and/or leaking (another reason could be that they didn't seat the PEX tubing properly). I can't emphasize this enough: install this unit using the text. The text is right. The illustrations are confusing, and if you follow them you will have your tubing going to the wrong places. Depending on what arrangement you actually wound up using, this could result in leaks, the unit not working, no water pressure from the faucet, or the water tasting terrible. All of the plumbing is accomplished with PEX tubing and standard, easy-as-pie, push-in type PEX fittings (just make sure you cut the tubing square and give it a good shove to make sure it's seated) except for the fitting on the storage tank which, for whatever reason, uses the slightly more complex Jaco fitting with a nut. I love the filter replacement. Just twist the old filter left to take it out, and twist the new filter right to put it in. If you've ever struggled with a filter wrench the change filters on other RO systems, you'll know that the designers of this system should have won an award. So, after a year, everything is still working great. If this changes, I'll let you know. PS. If anyone has any experience with the Recommended Sanitation Kit (page 15 of instructions), please post something about it. I don't understand why this kit would ever need to be used, since it seems sanitation can always be done as per the instructions on page 15 (the way it was done on initial installation).

This is by far the worst thing I have ever bought. Long story short our house burnt down and the contractor replaced my rainsoft system with this thing ( got taken on that one thanks allstate). It leaks every time you need to change the filters. So if you buy it don't go out of town or go to work because as soon as that light goes off you better change it or a flood will happen under your cabinet. There is no shut off incase you do have to leave the house so getting rid of this and getting another system that is less like babysitting water. If you buy this have many replacement filters on hand and sit it in a pan so it won't ruin your cabinet when it leaks.

This is the worse filter!!! I have had it for approx 3 months and the water smells like a Aquarium and taste just as bad. I called the company they wanted me to spend another 50.00 for a sanitizing kit. They were no help.

This water filter is a great investment if you prefer filtered water. The water filter installs easily with basic hand tools. The instructions were easy to follow and very detailed. Most all the hoses and their push in fittings are color coded making installation as simple as pushing the hose into its color fitting. The filters last for 6 months and can purchased at The Home Depot. The best part is the water tastes great.

Put it in and it did not work. I have to take it apart to try and fix it. I threw away the box thinking it would not be needed.Boy was I wrong, cant take it back. I'm hoping the flow valve is in backwards. Not getting water to filters. Read this happened to someone else. Came from the factory like that. Ridiculous

If you are unfamiliar with reverse osmosis, it uses water pressure to send water through an osmotic barrier. This will push through the water molecules, but not the metals and chemicals and dissolved solids. The advantage is clean water. One disadvantage is that some of those minerals are needed by your body. So understand that you might make sure you have a good mineral source if you are prone to being deficient. The price of clean water is the use of 3-4 times the water as just having it normally. This is required to flush what is filtered and and for the process to work. Still cheaper than buying in water. You have the option of installing directly under the sink (where stuff would hide that you wouldn't find anyway) or in a remote location. For remote, you need a nearby water source and drain. Then you run the small tubing up to the faucet on the sink. The storage tank looks big in the photos, but it is only 9" diameter and 14" tall. So the unit actually doesn't take up much space under the sink. With a filter, you just connect to the cold water line. Since this flushes the filtered contaminants out, you need to tie it into the sink drain above the P trap. This is a little tricky if you haven't done that kind of work before, but not terribly hard. It is low pressure drain, so it is hard to mess up. I didn't have any problems with the function of the unit. I expect I'm getting about 2/3 the pressure of normal water line. That is more than enough to fill from the provided faucet. Note that if you have terrible water, you are probably going to need some prefilters or conditioning. Otherwise you will be asking far too much of this unit. It isn't made to take undrinkable water and make it potable. It is to help take flavors and sediment out of ok water. If you set expectations to what is actually possible, I think this unit will be satisfactory to most.

Not so easy to install, but it works realy great. And the tank means it always has plenty filtered water on reserve. That means the water pressure is consistently great.

I would recommend this product if everything works correctly and doesn't LEAK!!!! I purchased it last week, got it running and was in love with the taste, smell and everything about it. Than 2 days later the inside part of the system was leaking and I have water coming out of my kitchen cabinet. Uninstalled the product and contacted Glacier Bay @ 800-247-1087 and they advised me that they would ship out a new replacement part. Its been 5 days, no status from Glacier bay, no tracking #, they never answer the phone...Today I was able to get someone and their computer system is frozen. " Sir, I will call you back once the system is up and running" this is what I was told. Crossing my fingers!!!!

Very easy to install. Works like it should. I like the free standing unit because I have Stainless Steel cabinets.

I installed all the parts under my sink, I took my time with a few breaks in between and still did it within a couple hours. I tee'd this off to my refrigerator so it would also filter the water going to my ice maker. What I love about this system most is that when it comes time to change the filters, I save time by simply untwisting the old filter, and twisting the new filter into the housing. This will save time with filter maintenance, and make it easier than a traditional RO system. I like that the spout matches the decor in my kitchen, and the flow of water is acceptable.