Hi there, Frankhall - Thanks for taking the time to write a review. We're sorry to hear that your dishwasher isn't meeting your expectations, as this certainly isn't the experience we would want for you. It's always a pleasure to help and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, be sure to include your name, email, phone number, address, and the model/serial numbers. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA