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Customer Reviews for GE Front Control Under-the-Sink Dishwasher in Black, 64 dBA

Internet #202868453

Model #GSM2200VBB

Store SKU #1005547908

  • 64 dBA quiet, but powerful and efficient cleaning dishwasher
  • Built-in hard food disposer for effective removal of solids
  • Hot start option provides optimal water temperature

Customer Reviews

  • 3.9
    out of 173 reviews
  • 73% recommend this product
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Showing 1-30 of 173 reviews
Baskets rust
I replaced this about 5 years ago to replace an older model whose baskets had rusted. Now after 5 years this "newer" model the baskets are beginning to rust! There are not many alternatives to this type of dish washer. I paid 1 1/2 $$ for this!
by
    Easy to use
    We replaced the old one which lasted 15 years.No issues with this dishwasher. Elkay dayton sink with GE code worked in place of the original sink that GE used to offer.
    by
      • Recommended
      Let's see how long it lasts . . .
      So far we have been happy with this model. It does work better than its predecessors, hopefully it'll last longer than 5years . . . The fact that I have to pay almost $1000 for the only model available to fit under a sink grates me every time; the only differences are the tub and top rack from the same regular under counter model, and it is certainly NOT worth $1000.
      by
      • Verified Purchase
      This is essentially the same dishwasher that I had 25...
      This is essentially the same dishwasher that I had 25 years ago. It works like a charm. The crew installed it and carried away my old one in record time.
      by
        Wonderful. Just like my old one that lasted for...
        Wonderful. Just like my old one that lasted for many, many years.
        by
          very quiet and nonobtrusive
          Hi, so glad I traded my old under-the-sink DW for this one - as it's much quieter than the earlier GE one I had which lasted 10+ years.
          by
            • Recommended
            It Fits!
            My previous dishwasher fit under half of my sink and worked for 33 years! I was very worried that it could not be replaced but it's here, it fit in the same space, and it works! I have a small kitchen but when I had it remodeled, the cabinet maker knew of this small unit and how it would fit in my kitchen and still leave me a fair amount of storage space. Love it. Don't want to be without it. Just praying this new one will last half as long as the old one. What's your guess?
            by
              • Recommended
              Defective on delivery
              After 2 backorder delays arrived w/defective fill valve. Online service scheduling needs updated to real time. Local tech ordered new valve today. I expect better from GE! Always had good luck w/GE. Still think they are good products based on past experience.
              by
              Response from GE_AppliancesSep 15, 2021
              Hi - Thank you for your continued loyalty to our brand. We are deeply sorry to hear about the difficulty you experienced with your dishwasher. Please know this is not the owner experience we expect to hear or want for you. We are confident the authorized servicer will be able to remedy this situation and the unit will provide the level of quality and durability you have come to expect from our brand. We will also gladly pass along your concerns with the service scheduling portal. Best regards, Vikki@GEA
                • Recommended
                Great under sink space saver
                The dishwasher does a great job on stubborn stains. Fits perfect under my sink and is a space saver! Love heated plate setting
                by
                  • Recommended
                  Poor rack design
                  As almost everyone who has purchased this model knows the only choice we have is color! There is only one manufacturer and only one model for under-sink units. It is not the quietest machine on the market, it doesn't have alot of options, but it gets the job done. I replaced an almost 20 year old machine (same model) which gave me absolutely no problems the entire time I had it. Just got the new one because we changed all appliances to stainless steel. Like other reviews I've seen, the biggest complaint is the new layout of the lower rack. You would think that since the capacity of this machine is smaller due to the fact it looses interior space because it goes under the sink, that engineers would really find ways to make the best use of the rack space they have. Not so. I think I lost about 10-15% capacity just because of the layout of the lower rack. I even started looking on-line for replacement racks that would fit this machine that has a better layout. So.... good machine, just needs racks that make better use of limited space.
                  by
                    • Recommended
                    problem with new spacing on racks
                    I just read this review and it reflects my experience EXACTLY "I was replacing an old under the sink dishwasher, unfortunately, GE is the only company that makes one. It’s extremely overpriced and my dinner plates don’t fit in it! They did in the old one. I can’t even say it’s better than no dishwasher at all, I told my husband to close up the hole with a cabinet. Positive are that it looks nicer than the old one and it doesn’t leak. Recommends this product ✘ No Helpful? Yes · 1No · 0 Report Your vote was successful. The number of positive helpfulness votes is now 1. Response from GE Appliances: GE Appliances · a month ago Hey there, we're pleased to know your dishwasher looks great, but very sorry to hear you're unhappy with it. We can certainly understand where you're coming from, so we'll be sure to take your comments into consideration for future reference. We're wishing you the best and we appreciate the honest feedback." I just read this review and it reflects my experience EXACTLY. I am so disappointed that after waiting 6 months to get the replacement, my dishes don't fit into the lower rack without bumping into the top rack. WHY on earth did this redesign occur? Can I BUY an old lower rack? I am so unhappy about this as I love to entertain and need it to work for me. I am not buying new dishes to fit my dishwasher. HELP!
                    by
                    Response from GE AppliancesJul 26, 2021
                    Hello. We are sorry that you have had an issue with dishes not fitting in lower rack. As with any appliances they will and can be redesigned. We will gladly forward your feedback about dishes not fitting for future consideration. Older racks are not interchangeable with new models. An under sink dishwasher is more restricted due to the tub design. We are glad to hear you like the looks and it does not leak. We hope this helps and stay well. Geoff@GEA
                      Is this under the sink model coming with sink ?
                      I have old model at NYC and want to change to new one I would like to buy this model but I can't find any place to buy sink. I want to make sure before having this product. Is this under the sink spacemaker model coming with sink?
                      by
                        • Recommended
                        Space saving!
                        Love this very easy to use, not a million buttons to get confused on. Saves space being under the sink in my small apartment. Cleans very well compared to my last dishwasher, it is night and day on how well this one works. Rate it 9/10
                        by
                          • Recommended
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          GE Dishwasher
                          Kinda of disappoint that the dishes isn't full and only very limit
                          by
                          Response from GE_AppliancesJun 28, 2021
                          Hello, Thanks for leaving a review. We appreciate you choosing GE Appliances and it's a pleasure having you with us. We're sorry to hear your disappointment in this dishwasher. Your feedback is very much appreciated and we'll pass along your comments regarding the design to our engineering staff. Thank you for your time. Have a great day.-Sylvia@GEA
                            Only Product Available......
                            We first purchased the spacemaker dishwasher when GE first had them available. This is the third unit purchased over the course of probably close to 30 years. We originally purchased this type of unit in order to not lose a lot of cabinet space in an existing kitchen. We have remodeled the kitchen since then and should have replaced it with a standard unit. This unit is expensive for what you are getting, not to mention the special sink needed. Overall, however, the first 2 units were fine. However, not so pleased with this 3rd unit. We thought it would be an easy install as replacing an existing unit. However, GE has changed a couple of features. The electrical connection on the unit has been moved from the prior position, making the existing household wiring too short. The control panel is of inferior quality. We have seen children's toys with better quality push buttons. The sound insulation on the lower panels has been removed. We took the insulation off the old panels and installed on the new. The bottom rack has been reconfigured. Our standard dinner plate now sits .25" higher and will not fit. We made smaller diameter wheels to lower the rack to accommodate the plates . The unit weighs substantially less than the prior unit. We are looking to repair the old unit, as we have little faith the new unit will last very long. Oh, and it took over 2 months to finally get the unit. However, IF you need an under the sink dishwasher this is the only game in town.......
                            by
                              Rating provided by a verified purchaser...
                              Rating provided by a verified purchaser
                              by
                              • Verified Purchase
                              Meh
                              I was replacing an old under the sink dishwasher, unfortunately, GE is the only company that makes one. It’s extremely overpriced and my dinner plates don’t fit in it! They did in the old one. I can’t even say it’s better than no dishwasher at all, I told my husband to close up the hole with a cabinet. Positive are that it looks nicer than the old one and it doesn’t leak.
                              by
                              Response from GE AppliancesJun 14, 2021
                              Hey there, we're pleased to know your dishwasher looks great, but very sorry to hear you're unhappy with it. We can certainly understand where you're coming from, so we'll be sure to take your comments into consideration for future reference. We're wishing you the best and we appreciate the honest feedback. Guy@GEA
                                dishwasher review
                                only dishwasher I could find that fit the space where the old one was located
                                by
                                Response from GE_Appliances Jun 11, 2021
                                Hi, Thanks for choosing GE Appliances! We're so happy to hear that you found just the right dishwasher to fit in your existing space and we're sure you will enjoy it for many years. It's a pleasure having you in the GEA family! - Sharon@GEA
                                  • Recommended
                                  Replacing an aged same model, I’m happy this new one...
                                  Replacing an aged same model, I’m happy this new one has a bit more space. I am, however, disappointed to find it is no quieter than the old one. There is an especially loud clicking noise when the cycle function changes. Unfortunately this is a one-of-a-kind model with no options in regards to brands or price.
                                  by
                                  • Verified Purchase
                                  by
                                  • Verified Purchase
                                  Love my dishwasher
                                  My dishwasher is absolutely perfect. It cleans dishes so well.
                                  by
                                    • Recommended
                                    Space saving
                                    We love our under the sink dishwasher. It is a perfect fit in our little kitchen! It has enough room for all the dishes and cups!
                                    by
                                      • Recommended
                                      Convenient design
                                      I own property so this is my 4rth unit. They fit perfectly with the back drawn sink. Facade quality has come down over the years. How ever still a good unit
                                      by
                                        Very, very slow, and way expensive - GE is taking...
                                        Very, very slow, and way expensive - GE is taking advantage of having the only model that will fit under the sink. Kind of highway robbery and the product should be better for this high cost.
                                        by
                                        Response from GE AnswersFeb 4, 2021
                                        Hi there, Frankhall - Thanks for taking the time to write a review. We're sorry to hear that your dishwasher isn't meeting your expectations, as this certainly isn't the experience we would want for you. It's always a pleasure to help and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, be sure to include your name, email, phone number, address, and the model/serial numbers. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA GE_Appliances
                                        • Verified Purchase
                                        2 found this review helpful
                                        Cleans good, but doesn't hold much
                                        We received this dishwasher as a replacement under our home warranty plan. This dishwasher is not installed under a sink, it is installed under a countertop, so the spacemaker top rack is useless for us. You can hardly fit anything in it. I would not recommend this model.
                                        by
                                          Rating provided by a verified purchaser...
                                          Rating provided by a verified purchaser
                                          by
                                          • Verified Purchase
                                          by
                                          • Verified Purchase
                                          I love my dishwasher! It runs quiet and smooth, and the dishes are sparkling clean! Easy to use ...
                                          I love my dishwasher! It runs quiet and smooth, and the dishes are sparkling clean! Easy to use too. GM products are the best. I would recommend it to anyone.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          by
                                          • Verified Purchase
                                          Showing 1-30 of 173 reviews