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Customer Reviews for GE 27 in. Double Electric Wall Oven Self-Cleaning with Steam Plus Convection in White

Internet #204225280

Model #JK5500DFWW

Store SKU #1000013128

Customer Reviews

  • 4.6
    out of 1,104 reviews
  • 91% recommend this product
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Showing 1-30 of 1,104 reviews
Looks great
Good looking oven. Setting it up now on wifi. Looking forward to many years of service
by
    • Recommended
    Attractive and appears well made
    Very attractive and appears well made. Have had good experience with BE products.
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      Great new features!
      I love my new ovens. They are so sleek and clean looking.
      by
        • Recommended
        Easy installation
        Loved the ease of installation and functionality. Great, clean look.
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          • Recommended
          I love it, it’s so easy to use and beautiful
          I love this Wall Oven, it’s so beautiful and an Awesome addition to my kitchen remodel!! I’m glad they made it in 27” because I couldn’t of used the 30”! I’m so happy with it, It’s so easy to use!
          by
            • Recommended
            Love my double ovens!
            I love the look, and bakes evenly! I haven’t tried all of the feather, but will let you know!
            by
              • Recommended
              The 27" double wall oven is nice but...
              27" double wall oven is very nice and looks great! We give it 4 stars because the width of the actual cooking interior is smaller than our old 20yr old Whirlpool 27" oven. We cant fit the large turkey pan into this new one width wise as it is about a half inch short. We can still place inside at an angle. The convection oven up top is nice and the wifi technology for it is nice. We haven't tried the cooking probe yet, but plan to do so in couple of weeks. All in all, so far we are very happy with this GE double oven and is very quiet, but takes a little longer to heat up, but the exterior is not hot at all to the touch so it is insulated very well.
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              Response from @GEAApr 1, 2021
              Hi there! Thank you for taking time to write a review about your new double wall oven. We're glad to have you as part of the GE Appliances family. We love to hear that this unit looks nice in your kitchen, is very quiet and that it's insulated well! We're also glad that you like the convection oven up top and the WiFi technology. We're sorry that you cannot fit your large turkey pan into your new oven and that it takes longer to heat up. We see how this can be frustrating. We have sent your feedback to our product team. Take care! Emily@GEA
                • Recommended
                Only one oven works
                Have had this double oven three weeks. Top oven works fine. Bottom oven thinks the door is open so it won’t heat up. Authorized service repair says it needs a new oven “computer” so now I’m waiting - with a giant nightlight on 24/7 bc the interior light won’t shut off (can’t do it manually). Repairman thinks the oven thinks it’s in self-clean mode which makes no sense - I’ve never even been able to bake anything in it yet.
                by
                Response from GE AppliancesMar 29, 2021
                Hello there, we're very sorry to hear of the difficulties you've experienced with your new range thus far. This is never what we want for our customers so we apologize for the inconveniences. With that being said, we're confident our technicians will be able to resolve this issue for you. We're wishing you the best. Guy@GEA
                  Fun
                  It’s fun having 2 ovens. My previous oven was so small. Now I have 2! And they’re each bigger than the old one! They send me a text when they are up to temperature and when the timer is finished. There’s a lot i haven’t learn about but I will.
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                  Response from GE AppliancesApr 7, 2021
                  Hi there, it makes us so excited that you are loving your new Smart double wall oven. Having that additional oven really does make all the difference in not only helping you maximize your food capacity, but also in providing you with so much more cooking flexibility and convenience! We are also very happy to hear that you have taken advantage of the benefits that connecting your oven to the SmartHQ app offers. We believe you would also really enjoy our Smart integrations, such as hands-free voice control and cooking integrations, which further enhance your experience to conveniently bring your recipes to life! You can learn more about these integrations here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34271. We truly appreciate you taking the time to share your positive review and are so glad to have you in the GE Appliances family! -Eliza@GEA
                    • Recommended
                    Love this oven!
                    Looks awesome and has lot's of options. The top oven is convection also. I have not tried all the options yet.
                    by
                      • Recommended
                      Love it
                      So far I LOVE it. I have to figure out the probe. It won’t let me set the temp lower than 170 degrees. We like our meat rare to medium rare, which is 140 to 150 degrees.
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                      Response from GE_AppliancesMar 3, 2021
                      Hello Keitaro - Thanks for your review. We're so glad you love your new oven. We’re sure you’ll enjoy the many nice features it has to offer. The lowest temperature setting for the oven is 170 degrees F. Thanks for choosing GE Appliances! Olga@GEA
                        • Recommended
                        Beautiful!
                        It's perfect! Exactly what we wanted plus more and it was super easy to install.
                        by
                          • Recommended
                          Home Sweet Home ~~ Aromas
                          An upgrade from an existing GE electric oven of 20 years! The features are amazing and how technology has combined with baking. It bakes like a champ and the sleekness and shine add to the finesse of my kitchen! Would highly recommend to anyone who is a serious baker!
                          by
                            • Recommended
                            After 25 years, another GE Oven.
                            This double oven was easy to install. It's easy to use and upgraded our baking experience with newer technology. We highly recommend it!
                            by
                              • Recommended
                              Great replacement for our 27 year old GE.
                              We’ve been using our new GE electric double oven now for several weeks and are very pleased with its performance. It’s great to have a stainless steel double oven that now matches our relatively new GE fridge. One of the nicest things, so far, is the large windows in the oven doors, and lighting inside, that allows us to easily see a roast or a pie inside from start to finish. The controls are easy to use, and we will soon use the probe in the top oven for a roast or some of the other features. One tiny improvement in the design would be to make the oven’s timer/signal sound adjustable to an even higher sound level.
                              by
                                • Recommended
                                Love this oven!
                                One of my ovens died in my current double wall oven and I told my husband I could never make it thru the holidays with only 1. We purchased this wall oven after much research and gave it a workout yesterday celebrating Thanksgiving! My daughter and I took a walk and it notified me on my phone that my turkey timer had gone off. I would of given this 5 stars if it had 2 timers, one for each oven.
                                by
                                  • Recommended
                                  Great Convect Wall Oven
                                  This oven is wonderful!!! I love the option of using both oven to cook and bake at the same time. I love that when rewarming left overs, it warms up very fast. Also, I love that certain foods cook fast, which is great! The lights on display turns on with just a touch. It makes my kitchen beautiful kitchen stand out more! LOVE this oven and features!
                                  by
                                    • Recommended
                                    Lots of features and easy to use!
                                    I love this double wall oven. The top is convection and bottom is traditional. I don’t use the convection often, but wanted it should the need arise. One rack has a sliding feature which is beneficial. Oven lights are really bright so i. An check on the food without opening the door. It preheats quickly and I love having it connected to my iPhone so I can preheat the oven on my way home, or set a cook time before leaving.
                                    by
                                      • Recommended
                                      Wi-Fi love it
                                      I love my new oven. I like the ability to turn it on from my phone.
                                      by
                                        • Recommended
                                        Fits perfect
                                        My new double oven and new microwave replaced a single oven with a microwave on top of it.
                                        by
                                          • Recommended
                                          Great oven!!!
                                          This product has worked perfectly! So glad we purchased it!! Love the Wi-Fi feature!!
                                          by
                                            • Recommended
                                            Amazing features and looks for the price
                                            We've not used the oven much yet, but it looks great and we've played around with the features. Especially love scanning a product and having it set the oven and give us step by step cooking instructions!
                                            by
                                              • Recommended
                                              Cooling Fan for Electronics
                                              I purchased this oven as part of a kitchen remodel, replacing my 30 year old, but still working GE Double Oven. My old oven served my well and I needed to purchase an oven that fit into my existing cabinet cutout. So, I went with this GE Double Wall Oven and their "Guaranteed to Fit" promise. It is beautiful and does look great installed in the same cabinet as my previous oven. (The installers only had to shave away about 1/4" of cabinet width to make the new oven fit into the old cutout.) However, truthfully, I have not used my new oven much. First, I am single and just haven't been baking that much lately. Secondly, I HATE the droning, too loud (for me) fan that keeps the digital electronics from over heating. It comes on immediately when you turn on the oven, runs during the whole baking time and then stays on long after the oven is turned off, only stopping when the oven has cooled down to some pre-determined temperature. (Note: This is not the fan for the convection feature.) This fan runs for both the upper and the lower oven. My salesman said that the acceptable noise level would be equal to the sound level of a vent fan over a cooktop when set to the #1 position. (I think it sounds more like a level #2 or #3.) That may be, but I had no idea that today's ovens came with this annoying, droning sound feature which I can hear throughout my large, one room combination kitchen/breakfast nook/family room. I saw nothing about this in any reviews I read. Hopefully, I'll learn to ignore it / not hear it. As of right now, I dread the thought of baking batches of cookies or baking a roast for 2-3 hours and having the sound of that fan running in the background the whole time. Therefore, I have not been using my very expensive oven. Very Sad!!! Others have complained about the clicking sound the oven makes to maintain the right temperature. This is minor, in my opinion, and does not bother me. Others have also complained about the all too quiet timer buzzer. This is true. It is ridiculous!! I can barely hear it from across the room, and would never hear it from the other end of the house. And no, there is no way to adjust / increase the buzzer sound, a fact the GE even admits to. (I think my neighbors could hear the buzzer on my old oven, it was so annoyingly loud!!) So yes, I, too, will have to set some other timer if I leave the kitchen. Also annoying. One would think that GE would have fixed this issue by now with all of the complaints that they get.
                                              by
                                                Great features, attractive appliance
                                                So far these Ovens are GREAT! Replaced an older similar pair & these have some new features. Installed right into old area & was in and operational in less than an hour. New touch panel, can even be set up to operate from smart phone. I love it!!!
                                                by
                                                  • Recommended
                                                  Even heating, good cleaning ability, nice features
                                                  This double oven is fantastic. I love having two ovens again and with one being convection it makes everything better. The cleaning process is simple and self clean and steam clean work great. Install was a breeze and the Alexa/App features are awesome. It really is an upgrade and the slate color is different and loved.
                                                  by
                                                    • Recommended
                                                    Great upgrade from old wall oven!
                                                    Really like touch panel and remote access. Self-cleaning feature works great after thanksgiving, Christmas, and New Years holiday meals. If building new, I would go wider but was perfect fit to replace existing wall oven with modern, clean looking unit with better features.
                                                    by
                                                      • Recommended
                                                      Wonderful oven! Love it
                                                      Love this oven! This replaced the 20 year double ge wall oven the house was built with.
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                                                        It’s a Beauty!
                                                        After looking for a year to find a new double wall oven that had the features and would fit to replace my old one, I am over the moon with my new GE Smart oven. I love the Wifi feature and had fun using it with all the grandkids on Thanksgiving. The consensus was that it was my best turkey EVER!
                                                        by
                                                          • Recommended
                                                          Digital display, stainless & bluetooth access
                                                          Heats up quickly. Double oven with convection cooking. Digital display. GE app allows bluetooth functionality. Self extender for bottom shelf. Self clean, no need to remove shelves.
                                                          by
                                                            • Recommended
                                                            Awesome so far
                                                            Just replaced original GE double wall ovens which were built-in house and worked great for 53+ years. Great replacement fit (loved Fit Guarantee promo offer too), awesome features (convection option, temperature probe, self-cleaning, porcelain racks, WIFI, etc.), great look, easy-to-use. Just started using the ovens. Hope to get another 50+ years of great cooking from these new ovens.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,104 reviews