Questions and Answers for GE 27 in. Double Electric Wall Oven Self-Cleaning with Steam Plus Convection in White

A:  Hi there! Thanks for checking! Yes, the new model that you're looking at would make for a lovely replacement. We hope that this is helpful! We're always here should you have other questions or concerns. -Michael@GEA

A:  Hi there, thanks for your question! When using the Temperature Probe, there are two temperatures that you will set. You will initially set your oven temp (which can't be set below 170 degrees). Once the oven has reached your desired temp, you would then carefully plug the probe into the oven cavity, then into the food. The oven will then prompt you to set the desired internal temperature of the food you are cooking. The beeping is to alert you that the internal temp has been reached. So, to stop this beeping, you would turn the oven off. We hope this is helpful! Stay safe and happy cooking. -Michael@GEA

A:  Hello Laurie, Thank you so much for reaching out. We're happy to assist you and we appreciate your continued loyalty with GE. We are finding that this model oven will fit the same cutout as your current model. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

A:  Yes, but minor modifications to the cabinet may be necessary. Mike

A:  Hi Jan - Thanks for reaching out to us and for choosing GE Model # JK5500DFBB! The range has an audible preheat signal that signals at about 5-7 minutes. The oven is not at the set temperature; however, the oven is hot enough to add most items that require a pre-heated oven. The display will not change until the oven temperature, sensed by the oven sensor (located in the back of the oven), is 100 degrees F or greater. On many models, once the set temperature is reached, the oven will beep and the display will change to the set temperature. If the oven does not heat up at all, check the power and make sure the wall oven is getting 240V. The display will operate at 120V but will not heat. Reset the home circuit breaker by turning off and back on again. A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm We're glad to have you in the family and hope this is helpful. Keep in touch at GEAppliances.com. Sue

A:  Hi BoBo - Thanks for considering GE! Yes, take a look at GE® 27" Built-In Combination Microwave/Oven JK3800DHWW. We suggest viewing the Specifications document at the following link for cabinet cutout dimensions or simply scroll down the page to Info & Guides: https://images.homedepot-static.com/catalog/pdfImages/54/54b1a795-a937-4404-8781-4a5fa6bdce07.pdf - We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue

A:  Hi Sherry - Yes, GE® 27" Built-In Convection Double Wall Oven JKD5000DNWW is a direct replacement. Both require a 27" wide cabinet. We suggest to view the Specifications document at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JKD5000DN_EN_SN_R2_19.pdf - FIT GUARANTEE - Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We certainly appreciate your loyalty! Sue

A:  Hi Pat - Thanks for your interest in our GE® 27" Built-In Convection Double Wall Oven JKD5000DNWW! We encourage you to view the Specifications document at the following link for cabinet cutout dimensions and clearance requirements: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JKD5000DN_EN_SN_R2_19.pdf - You can also view the Installation Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11161.PDF - Keep in touch! Sue