Customer Reviews for Frigidaire Front Control Tall Tub Dishwasher in White

Thank you HSOrlando, for reaching out to us regarding your dishwasher not drying your dishes. I recommend making sure that the house water is coming in at 120 degrees, the “Heat Dry” option is selected, and you’re using the correct amount of Rinse Aid. Also know that plastic items like Tupperware or plastic plates are more porous and will take longer to dry and may still be wet after the drying cycle. I hope this helps! Please feel free to reconnect with us directly at 1-888-203-1389; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney

Welcome to the family, Jfitz! We’re happy to hear that you’re enjoying your new dishwasher. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney

Hello, Friend. Thank you for bringing this to our attention. I noticed you mention doing a complete front door seal replacement, and it still leaks. I would recommend having a service provider diagnose the leak. Here is a link to locate a service provider in your area https://www.frigidaire.com/Owner-Center/Service--Repair/. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 830 am-8 pm EST.-R'Shaye

Hey there BabyMama68. We are delighted to hear that you are enjoying your new dishwasher. Should you have any questions or concerns in the future, please contact us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna

Hello, AMartin. Thanks for your feedback! We regret to hear that you have had this experience so far, however, we will work to resolve this issue for you as best we can. As we are constantly working to improve the quality of our products and customer experience alike, your feedback is greatly appreciated and I will be sure to report your feedback via the appropriate channels. To experience optimal performance when using your dishwasher there are a few things to note: -A Rinsing Aid must be used (assists in the cleaning and drying of dishes) -Heated wash option assists in more efficient cleaning and drying of unit and dishes inside -Mix spoons, forks, and knives to prevent nesting -Water heater temperature should be set to at least 120 degrees Fahrenheit -Ensure no dishes are resting on or blocking the detergent dispenser door, as this will prevent the detergent from being dispensed -Cycle selection should be changed based on the content of the dishwasher and the soil level of those dishes -Heavily soiled items should be cleaned using the "Heavy" cycle. -Your dishwasher should be emptied as soon as possible after a load (allows steam to exit dishwasher tub-assist with drying) -Heated dry should be selected *To clean your spray arms, allow the dishwasher to complete a Sanitizing cycle. If this does not remove all debris, you may find that you are able to remove debris with a toothpick or small gauge wire. I’d like to see if I can offer any additional assistance; keep an eye out for email correspondence from me in the very near future. Should you require immediate assistance, please contact us via phone at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! –Alexis

Hello, Mercedesfire. Thanks for your feedback! We regret to hear that you have had this experience so far, however, we will work to resolve this issue for you as best we can. I will pass your feedback on to our design team for future reference. To experience optimal performance when using your dishwasher there are a few things to note: -A Rinsing Aid must be used (assists in the cleaning and drying of dishes) -Heated wash option assists in more efficient cleaning and drying of unit and dishes inside -Mix spoons, forks, and knives to prevent nesting -Water heater temperature should be set to at least 120 degrees Fahrenheit -Ensure no dishes are resting on or blocking the detergent dispenser door, as this will prevent the detergent from being dispensed -Cycle selection should be changed based on the content of the dishwasher and the soil level of those dishes -Heavily soiled items should be cleaned using the "Heavy" cycle. -Your dishwasher should be emptied as soon as possible after a load (allows steam to exit dishwasher tub-assist with drying) -Heated dry should be selected *Cycle Information can be found on page 5-6 of Owner's Manual, located here: http://manuals.frigidaire.com/prodinfo_pdf/Kinston/A04109301Cen.pdf. For further assistance, please contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! ~Alexis

Welcome to the family, DMorris18! We're happy to hear that the dishwasher meets your expectations. Please feel free to contact us at 1-888-203-1389; Monday-Friday from 8AM to 5PM EST should you need any assistance. Kindly, Courtney

Thank you for taking the time to write us, Torey. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm EST. to discuss further. Thank you, Courtney

Hi, Peter97. I am loving your review. This dishwasher has the multiple-cycle options, gives you many choices to choose from to get the best clean for your dishes. Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST.-R'Shaye

Hello, Klow. Great choice. The excellent washing system maximizes the cleaning everytime. Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST.-R'Shaye

Hi, Frigidaire Friend.

Thank you for stopping by and sharing your experience with us.

While we expect that our products will meet and even exceed our consumer expectations, the recent events that you encountered are not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products.

Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture for one year from the date of purchase. We are sure you can understand that a point is eventually reached when the manufacturer's responsibility for repairs or replacing parts under the initial warranty must end.

We appreciate your review and will be happy to use your experience for future reference.

If we can be of any further assistance, please feel free to send us an email to socialcare@frigidaire.com.

Best Regards-
Derrick

Hi, MatadorGP! Thank you for taking the time to provide us with your feedback on your dishwasher. Some tips that may alleviate your drying matter is to ensure that the incoming water is 120 degrees Fahrenheit. Ensuring that the incoming water is correct and using rinse aid, can possibly assist with your dishes drying properly. If this does not resolve your concerns, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST. Kindly, Ciara

Hello, Trevor OR. Congratulations on your new home! Happy to hear your new home is equipped with our brand appliances, however, I feel awful to learn your dishes are not getting completely dry. I recommend checking your water temperature and pressure to ensure your unit is performing as designed. The recommended temperature should be 120°F and the water pressure should be 20 to 120 pounds per square (psi). Also, I find increasing the amount of your rinse aid will help with dishes drying in the dishwasher. Hope this helps. Feel free to reconnect with any additional questions. Our Customer Care Department can be reached via phone at 888 203 1389 and is available Monday through Friday from 8am-8pm EST. Regards-Derrick

Hey there, Molly27! Its great hearing that you are satisfied with your purchase and it meets your cleaning expectations. We understand that the sounds coming from your dishwasher can be a little loud. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Thank you for your time and loyalty with us! Kindly, Ciara

Welcome to the family, Maggie Mae! We're happy to hear that the dishwasher meets your expectations. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney

Hi AshP! Thank you for taking the time to provide us with your feedback on your purchase. It great hearing that you are enjoying the features. Some tips that can possibly resolve the matters you are having, is to make sure the filter is clean, free of debris and that there are no soiled dishes left in the dishwasher. Leaving soiled dishes in the dishwasher too long can create an odor and the odor can be cleared up by using the rinse cycle. If this does not resolve your concerns, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience. Kindly, Ciara

Thank you for taking the time to share your dishwasher experience, Houston Homeowner. I recommend making sure that the house water is coming in at 120 degrees, the “Heat Dry” option is selected, and you’re using the correct amount of Rinse Aid. Also know that plastic items like Tupperware or plastic plates are more porous and will take longer to dry and may still be wet after the drying cycle. I also recommend leaving the door slightly open after the cycle to prevent odor. I hope this helps! Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any other questions. Have a great day! – Courtney

Thank you for taking the time to share your dishwasher experience, HJazwinski. I recommend making sure that the house water is coming in at 120 degrees, you’re using the correct amount of rinse aid and detergent, and that no large pots or pans are blocking the spray arms from rotating. Also know that plastic items like Tupperware or plastic plates are more porous and will take longer to dry and may still be wet after the drying cycle. I hope this helps! Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any other questions. Have a great day! – Courtney

Hello Dee1951, Thank you for your positive feedback. We know you will enjoy this dishwasher for many years to come. Please don't hesitate to call should you need assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye