Customer Reviews for Frigidaire 36.1 in. 22.3 cu. ft. Counter Depth Side-by-Side Refrigerator in Stainless Steel

Good day, Frigilo. We regret that your complaint did not receive the appropriate attention. For tips on leveling your refrigerator, please take a look at the Use and Care Manual; it should be done correctly from installation. But, your appliance has a one-year limited warranty, and we want to make sure you get the right support. Please feel free to contact us by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, or by live chat at Frigidaire.com.  Best Regards, Ruth

We would like to sincerely apologize that your experience with our product was less than satisfactory, Connie. We can assure you that this is never the kind of experience we would want you to have. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. If there's anything we can do to provide you any additional assistance, please do not hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria

Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like. Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica

Hi, JOE. We're sad to hear that the refrigerator didn't match your expectations, and we appreciate you taking the time to share your feedback with us. The refrigerator may run too much because of some circumstances; it could be that the room or outside weather is hot. It’s normal for the refrigerator to work longer under these conditions. It could be that the doors are opened too long or frequently, and warm air entering the refrigerator causes it to run more. We recommend opening doors less often. If you need further assistance, you can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi

Thank you so much for taking the time to leave us feedback, Susan. We're sorry to hear that you feel this way, and we would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi

Hello KimL,

Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

- Owen

Hello Alycia,

Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

- Owen