Customer Reviews for Frigidaire 36.1 in. 22.3 cu. ft. Counter Depth Side-by-Side Refrigerator in Stainless Steel
- Convenient dedicated Deli Drawer to easily organize favorites
- Keep produce fresh for longer in our crispers
- Easily organize your family's favorite items
Customer Reviews
Dec 30, 2021
Decent but has some issues I don't like.
Purchased November 10, 2021. Does have a clunky motor noise in the back bottom sometimes and condensation has been building up and running down the outside ice door flap. No deli drawer. Its just an ok fridge.
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Response from FrigidaireSupportJan 4, 2022
WestKY, we appreciate you stopping by to share your feedback with us. Although your model doesn't have a deli drawer, it does have the Fresh Storage Crispers to store your items. However, we would like to gain a little more insight about the sound you are hearing and your condensation concerns. At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist. Best Regards, Ciara
Dec 29, 2021
Thankful Purchase
[This review was collected as part of a promotion.] I am happy with this refrigerator. Surprisingly, I have plenty of space inside both the refrigerator and freezer. I actually appreciate its depth. Granted, I have gone from filling a refrigerator for a family of 8 down to a refrigerator for 2. I have traded in my bottom freezer, French door model for this. Having done so, I like the way I can organize my frozen foods In my Frigidaire. And, as a bonus, I can add magnets to my doors.
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Customer review from frigidaire.comNov 22, 2021
Smudged, small, and dim
Bought a week ago and it was covered with fingerprints as it was being set up. Why is a fridge this expensive NOT fingerprint resistant? The light on the fridge side is so dim you barely see anything past the top shelf. Door shelves do not hold much.
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Response from FrigidaireSupportNov 24, 2021
Hi, BWel. Striving to be the best home appliance company in North America, we do value your opinion.
The Stainless Steel refrigerator that you purchased is not fingerprint resistant. We do, however; manufacture refrigerators that are smudge proof that can be purchased.
We apologize that you are dissatisfied with he lighting and the door shelves. We welcome your feedback and use our customer's voice for the continuous improvement of our product.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
The Stainless Steel refrigerator that you purchased is not fingerprint resistant. We do, however; manufacture refrigerators that are smudge proof that can be purchased.
We apologize that you are dissatisfied with he lighting and the door shelves. We welcome your feedback and use our customer's voice for the continuous improvement of our product.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Nov 19, 2021
Great Product
[This review was collected as part of a promotion.] I love the water/ice feature. I live in AZ and keeps up with our family of 6 needs for ice throughout the day. The fridge let's us know the life of the water filter change and keeps water cold even without the ice. The only complaint I have is the capacity isn't large for a family of 6 but a family of 4 or less shouldn't be an issue at all.
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Customer review from frigidaire.comNov 10, 2021
Excellent Product
[This review was collected as part of a promotion.] I had a Kitchen Aid side by side for only three years before it was irreparable - and upon asking the repairman what model he had, he said ‘lady, buy a Frigidaire and you won’t see me again’. I took his advice and wish I bought this brand first. Now I’m waiting for all my other appliances to go so I can replace them with Frigidaire.
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Customer review from frigidaire.comOct 27, 2021
Worth the wait
[This review was collected as part of a promotion.] Happy with our new sided by side (after a 6 month wait for delivery. Freezer works great. We are still adjusting refrigerator temp to make sure items in rear don’t freeze. Ice maker/water spout on door is simple but functional. Runs a lot, but relatively quiet motor.
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Customer review from frigidaire.comOct 21, 2021
DO NOT BUY THIS GARBAGE
Do not buy this garbage!
This is been a nightmare since day one! The ice maker don't work n the protection y sucks too!
My review it's on the picture below.
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Response from FrigidaireSupportOct 22, 2021
Thank you for sharing your recent experience with the refrigerator. We’d love the opportunity to make this right for you and your family. We recommend reading the troubleshooting steps on page 27 in the use and care guide. At your convenience, please connect with us through live chat on our branded page Monday through Friday between 8:30 am until 8:00 pm EST so we can work through this one-on-one with you. -Chris
Oct 15, 2021
Good value if you get a good sale price
Lack of lighting, dark at the bottom. We had to adjust setting to just below recommended settings for hi temp beep to stop. No lights are lighting up for the air filter. Not sure why that's not showing. Otherwise it seems to be doing its primary job.
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Response from FrigidaireSupportOct 19, 2021
Thank you for letting us know about this, CandT. We hate to hear you’re experiencing these abnormal issues with your new refrigerator, and we’d definitely like to learn more from you to see how we can help! When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST), and we hope to hear from you soon. ~ Hailea
Jul 26, 2021
Much needed remodel
[This review was collected as part of a promotion.] Much needed remodel, nice addition to the kitchen, love it
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Customer review from frigidaire.comJul 1, 2021
Love the cube or crushed ice option
Glad we got this refrigerator. Looks and performs great.
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Customer review from frigidaire.comJul 1, 2021
Awesome product !!!
[This review was collected as part of a promotion.] We had our refrigerator for a month now, and we are very delighted. Great accessibility and the performance is amazing.
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Customer review from frigidaire.comJun 28, 2021
Great Refrigerator!
The quality is good. Easy to clean the outside. Has plenty of storage options on both the regular and freezer side. The temperature is easy to adjust. Overall, very satisfied.
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Customer review from frigidaire.comJun 26, 2021
Design flaw
[This review was collected as part of a promotion.] The bottom two refrigerator drawers are blocked by the door when pulled out. The door must be forced all the way back to use the drawers.
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Customer review from frigidaire.comJun 16, 2021
The Worst!
We purchased this from Home Depot June 2014. The 2 drawers cracked in 5 years. Now it is cracked in the base which can’t be repaired. The final straw is that the digital display is now turning off by itself and the refrigerator side is freezing everything. Home Depot and Frigidaire won’t do anything about it. Our last refrigerator was a GE and it lasted 14 years. This lasted 7 years. We are going back to GE since now we’re forced to buy a new one.
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Response from FrigidaireSupportJun 20, 2021
We're sorry to hear that you have been having issues with your refrigerator. If you do need any troubleshooting tips or have questions about its performance, please feel free to reach back out to us! We will be happy to assist in any way we can. ~Ashton
Jun 1, 2021
So far, so good!
[This review was collected as part of a promotion.] We're still getting used to the new fridge, but, compared to our last side by side, it's huge! I like that the shelves and bins force me to organize my food.
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Customer review from frigidaire.comMay 18, 2021
A Few design issues!
[This review was collected as part of a promotion.] I love the look and style of this fridge, but after having it only a day I noticed one design flaw that I wish could be fixed! The bottom two refrigerator drawers cannot open fully without hitting the inside frame of the door. You have to push the door beyond its full open position and then angle the drawer out.
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Customer review from frigidaire.comApr 28, 2021
Great addition to my kitchen!
[This review was collected as part of a promotion.] This refrigerator has so much more space than I anticipated! I love the side by side freezer because it has multiple shelves and areas where I can store frozen items. The refrigerator part is also spacious, with well placed shelves and drawers. The stainless steel finish is very modern and really gives my kitchen a well needed update. I am extremely pleased with this appliance!
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Response from Outreach Social SpecialistMay 3, 2021
Hi there! We're happy to know that this refrigerator was a great addition to your kitchen. With our flexible organization system there's a place for everything without taking up valuable shelf space. Thanks for sharing your review, and don’t hesitate to get in touch if you have any questions. ~Corletta
Customer review from frigidaire.comMay 15, 2024
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May 15, 2024
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May 15, 2024
It came broken. I had to have out a repairman.
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Response from FrigidaireSupportMay 16, 2024
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
May 15, 2024
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May 15, 2024
Great refrigerator nice looking I’m very satisfied with it
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May 10, 2024
[This review was collected as part of a promotion.] Very quiet. This refrigerator/freezer is so well designed with excellent capacity.
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Customer review from frigidaire.comMay 10, 2024
Amazing Fridge
[This review was collected as part of a promotion.] This fridge was one of the biggest purchases Ive made for my new home. I live in a condo, so most of my big appliances were included... however, after 3 years, my old fridge clunked out, so I needed something new. Since my place is small, I was limited in what I could get. Smaller fridge options are not the best, but I was really excited about the Frigidaire when researching it. One it arrived, it looked great in my kitchen, it was easy to set up, and I have not had any issues!
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Customer review from frigidaire.comMay 9, 2024
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May 9, 2024
Fridge
[This review was collected as part of a promotion.] So far so good. Working well. Shows finger prints.
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Customer review from frigidaire.comMay 8, 2024
The delivery and set up was not complete. They did not remove old refrigerator which we paid for. And they did not set up new refrigerator. Refrigerator was left with packaging tape throughout, and the water and ice dispenser were not connected. Had to call in a plumber to finish the job.
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May 8, 2024
I was disappointed there was no drawer for cod cuts and cheese.
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May 8, 2024
[This review was collected as part of a promotion.] We replaced our counter top depth, side-by -side refrigerator with the most similar Frigidaire. The cost was excellent. The inside seems more spacious. It no longer has stainless steel sides, a light when you dispense water, or cold water. The design of the water and ice dispenser is much improved. The price is lower than 14 years ago so well worth the minor changes. Would absolutely purchase again.
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Customer review from frigidaire.comMay 6, 2024
quality unit
[This review was collected as part of a promotion.] I have had no issues during my time using my Frigidaire and I look forward to continuing with utilizing it to the fullest.
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Customer review from frigidaire.comCompare Similar Items
Refrigerator Width (in.) | |||
|---|---|---|---|
36.125 in | 36.125 in | 35.875 in | 36 in |
Depth (Excluding Handles) (in.) | |||
27.625 in | 33.375 in | 28.875 in | 27.5 in |
Height to Top of Refrigerator (in.) | |||
68.625 in | 68.625 in | 68.625 in | 68.88 in |
Refrigeration Dispenser Features | |||
Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration | Crushed Ice, Cubed Ice, Filtration Replacement Indicator Light, Water Dispenser | Dual Ice Maker, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration | Crushed Ice, Cubed Ice, Water Filtration |
Installation Depth | |||
Counter Depth | Standard Depth | Counter Depth | Counter Depth |
