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Customer Reviews for Frigidaire 18 cu. ft. Top Freezer Refrigerator in Stainless Steel

Internet #205486197

Model #FFHT1831QS

Store SKU #1001005166

  • Stainless steel finish offers an attractive look
  • Our humidity-controlled crispers keep your produce fresh
  • Reversible Door Swing can be installed to open left or right

Customer Reviews

  • 3.9
    out of 160 reviews
  • 75% recommend this product
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Showing 1-30 of 160 reviews
Decent Refrigerator
I would recommend this refrigerator if you are looking for a no-frills fridge. It is somewhat noisy when cycling & it makes a sound as if it is making ice, but it doesn't have an ice maker. If I wasn't in such a rush to get a new one, I would have gotten a better one. In addition, the product had what can only be described as a bullet hole on the front when delivered. The delivery company offered taking some money off, but recommended that I call & speak with Frigidaire. The woman at Frigidaire was rather brisk and I had to go back & forth with her to get a decent amount. (I don't have time to take off work for another delivery.)
by
  • Pro
  • Verified Purchase
  • Recommended
2 found this review helpful
Very nice
It was the only refrigerator that would fit in the space I had. I am glad I made this choice as the new one has more room inside & performance is excellent.
by
    • Recommended
    18 cu. ft. Top Freezer Refrigerator
    I bought this refrigerator a month ago and so far it lives up to the expectation. It is not a fancy but a very soid unit.
    by
      • Recommended
      amazing !!!!!
      I am so happy with my fridge :) I have told all my family and friends.
      by
        This Frigidaire Refrigerator is WONDERFUL!! I LOVE IT!! It keeps my fresh veggies fresh for many, many weeks---even after the package has been opened! The Top Freezer is amazing! In a matter of 2 hours I had new ice cubes! I always keep homemade iced tea on hand---and when my family stopped by unexpectedly they all gravitated to the iced tea they knew I would have. When someone reached for the ice cube trays, I thought, "oh no, they won't be ready yet! BUT they were! I was amazed! I'm very pleased with my Frigidaire Refrigerator and would gladly recommend it!! Thank you, Frigidaire!!
        by
          • Recommended
          Disappointing quality
          This is the second Frigidaire unit I got, replacing a similar one that I had purchased about 6 months earlier. While the cooling aspects are okay, there is constantly ice formation inside the freezer, around the edges of the door. Multiple efforts to call warranty repair service, replace the seal, replace the door etc have not resolved the issue. I wonder what Frigidaire can do to improve quality and have a satisfied customer?
          by
          Response from Online Outreach RepresentativeOct 29, 2015
          Hi, TS GANESH! Thank you for your feedback on your Frigidaire Top Freezer Refrigerator. I appreciate your comments and time. I'm optimistic our Authorized Service Providers will be able to resolve your frost build up issue. If you have any additional issues or concerns, please give us a call directly.–Kindly
            Love the stainless steel
            I am very pleased with all my Frigidaire appliances!
            by
              • Recommended
              Good food space
              I bought this a month ago and I'am completely happy
              by
                • Recommended
                Amazed
                Even though this refrigerator (FRIGIDAIRE) is the same size as my old one, I was amazed at the amount of room inside! The glass shelves (so much easier to clean than racks) are set up in a way to allow all different sized containers. I was actually able to turn off my mini frig in my bedroom because I don't need the extra space anymore. The two fresh drawers are deep so I can fit all my fresh produce in them. I've had my Frigidaire for about 2 months now and (bonus) my last electric bill came in $17 less than the previous month. So this Frigidaire really is energy efficient!
                by
                  • Recommended
                  The unit had a lot of water in the refrigerator
                  The unit was in our garage and was supposed to be garage ready. The seal was not tight and water evaporated in the refrigerator. The service person said he could try to fix it by putting a sealant on the door. We thought we should not have to do this for a new unit so we returned it. Sorry for the bad review.
                  by
                    Best Purchase
                    This by far has been the best purchase I have made since buying my new home in May of this year. With a remolded kitchen my new 18.2 cu stainless frig is the perfect fit and touch. Plenty of room and great features and keeps everything the way I love it...c o l d
                    by
                      • Recommended
                      Rough start but ok performance
                      We bought this fridge a couple months ago and had problems right off the bat! The defrost drain froze up and water pooled on the top shelf of the freezer. However, we called for help and they were able to quickly tell us what to do. It was inconvenient (because we had to move all the food out of the appliance), but it worked! Since then, the fridge has been performing great and there have been no other problems. It looks good too, with a stainless steal front and black sides.
                      by
                        It's the perfect size refrigerator!
                        It's the perfect size for my husband and I since we are now empty nesters!
                        by
                          • Recommended
                          Man Cave refrigerator.
                          I bought this for my man cave and it is perfect for cold drinks!
                          by
                            • Recommended
                            So far so good.
                            My last Frigidaire was still working after 16 years, but I decided it was time to upgrade after reading from my power util company that you can save up to $150 a year on electric use by switching to a energy efficient model. The new model has been quiter than my previous. So pretty happy.
                            by
                              • Recommended
                              We bought this fridge 2 months ago is a very nice fridge
                              by
                                • Recommended
                                Roomy refrigerator
                                Bought this fridge a couple of months ago, Very happy with it. It's spacious and has separate temperature controls for the top and bottom. I also like the glass shelves. Good product, Thank you.
                                by
                                  • Recommended
                                  Nice & Quiet
                                  I have had this unit for about 2 months and besides being very quiet it keeps all foods a the proper temp. Nice unit for sure & worth the money. We will see on the power bills.
                                  by
                                    • Recommended
                                    you get what you pay for
                                    We have trouble keeping cool things from freezing, and freezing things from thawing. Especially in the back of the refrigerator. And I miss a humidity control that is probably available on more expensive models, as everything gets wet in the refrigerator. We had to get this one because it was the only one to fit the space in an old house, but I wish I had more options. Would not buy this again.
                                    by
                                    Response from Online Outreach RepresentativeAug 25, 2015
                                    Good Morning, busylife! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate your sharing your important quality and design concerns. Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Thanks again, Derrick
                                      It works very well!
                                      My Frigidaire is about 3 months old. I like it very much. t keeps the contents at a lower temperature than my old refrigerator.
                                      by
                                      Response from Online Outreach SpecialistAug 29, 2015
                                      Hi Eddie1257. Welcome to our Frigidaire extended family! Best Wishes -
                                        • Recommended
                                        Refrigerator
                                        We needed a new refrigerator that would fit in a small place and this did the job.
                                        by
                                        • Pro
                                        • Verified Purchase
                                        • Recommended
                                        3 found this review helpful
                                        Worst Purchase Ever
                                        This is the first and last Frigidaire purchase I will make! I have only had the unit for 4 months and have already had the repairman here 5 times for two separate issues that still are not resolved. I have contacted Frigidaire repeatedly to replace this refrigerator and I keep getting the run around !
                                        by
                                        • DIY
                                        9 found this review helpful
                                        Poor seals
                                        Leaked water from freezer to refrigerator as soon as it was set up. Frigidaire arranged for repairs quickly, but freezer seal still isn't perfect. I expected more from a brand new appliance.
                                        by
                                        Response from Online Outreach RepresentativeJul 26, 2015
                                        Hey Deb30! I am glad to hear your refrigerator was repaired for the leaking water. I recommend checking your door gasket. The best way to test this would be to place a dollar bill between the body of your refrigerator and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then we would suggest a replacement door gasket. Please contact us directly with any additional questions or concerns you may have. -Kind Regards
                                          Good Features
                                          After having to send back the first one delivered I have been happy with the refrigerator. Happy with size and all features.
                                          by
                                            • Recommended
                                            excellent refrigerator
                                            our land lord replaced our old one with this one. Works well for us.
                                            by
                                              • Recommended
                                              I am glad we did it
                                              It is a great [product and at the same size we have more room in this new purchase
                                              by
                                              • DIY
                                              • Verified Purchase
                                              • Recommended
                                              6 found this review helpful
                                              Best features.
                                              I'm glad that I bought this refrigerator, love the glass shelves, large drawers and steinless.
                                              by
                                                • Recommended
                                                Good value and a great frig. overall!
                                                I got this over a month ago and am enjoy all it's great features!
                                                by
                                                  • Recommended
                                                  Great features and space.
                                                  I brought it a month ago; the size and features are great for me.
                                                  by
                                                    • Recommended
                                                    Freezer frosted and iced over
                                                    The freezer of this unit freezes my food but, since day 1, the top of the freezer compartment and the top of the freezer door have been covered in frost and big ice droplets. In the 6 weeks that we've had it, we've had a service technician attempt to repair it 3 times. Finally, they have decided to order a new freezer door. We'll see if that actually fixes the problem. Given this issue, I cannot recommend this unit to others.
                                                    by
                                                    Response from Online Outreach SpecialistJun 26, 2015
                                                    Good Afternoon, Xtine. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. We deeply apologize for any inconvenience your appliance has caused you. If your appliance is still in need of service after the replacement of the freezer door please contact us directly. Kindest regards –
                                                      Showing 1-30 of 160 reviews