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Customer Reviews for Frigidaire 18 cu. ft. Top Freezer Refrigerator in Stainless Steel

Internet #205486197

Model #FFHT1831QS

Store SKU #1001005166

  • Stainless steel finish offers an attractive look
  • Our humidity-controlled crispers keep your produce fresh
  • Reversible Door Swing can be installed to open left or right

Customer Reviews

  • 3.9
    out of 160 reviews
  • 75% recommend this product
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Showing 1-30 of 160 reviews
Good for the first few months
[This review was collected as part of a promotion.] This is a brand new fridge and appliances when we purchased our home in the end of December and it wasn't used until January when we moved. It worked great until about June and then began leaking water excessively inside. Then suddenly in August I can hear the fan/motor stop. The inside temperature became almost room temperature and I had to move all of my perishables in the fridge to the downstairs fridge which was owned for at least 7-10 years, still going strong. The freezer of the new fridge was able to keep things cold but my husband unplugged the entire unit and defrosted. The fridge works a little better but continues to leak. I am not ready to spend more money on a new/different fridge as we didn't even have this for a year yet.
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Response from Online Outreach SpecialistOct 3, 2016
Hello Best143, thank you for taking the time to share your thoughts with us. We apologize that your refrigerator is leaking. We would be glad to learn more about your refrigerator. Please email your contact and product information to SocialCare@Frigidaire.com. We look forward to speaking with you. -Jennifer
    Good space
    [This review was collected as part of a promotion.] I bought this fridge for the good amount of space it has to offer. Only complaint is the auxiliary control for freezer does not work as intended. The freezer compartment is always blowing and has frost all on the inside.
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    Response from Online Outreach SpecialistSep 23, 2016
    I hate to hear about your refrigerator experience, MattE. I recommend making sure that the gaskets are sealed and the door is closing properly so that warm air is not entering. Should you feel that service is still needed, please contact us directly at 1-888-203-1389 so that we can assist you further. Courtney
      Unnecessary problems with setting up refrigerator
      Home Depot delivery changed the doors but did not switch the door gaskets. Refrigerator inoperable for 7 days until service company got here to change the door gasket. The controls on the refrigerator are ridiculously hard to work. Slide control very difficult to manage and EXTREMELY sensitive to even the slightest movement.. In the "NORMAL" setting fresh food compartment freezes foods. It took 2 weeks to finally get the temperature in freezer and fresh food compartment correct.
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      Response from FrigidaireSupportSep 14, 2016
      Hi Russef, thank you for sharing your recent experience with us. We are truly sorry you had a difficult start but glad to hear that your refrigerator is up and running properly. Please do not hesitate if you should have any additional questions. Thank you, Jennifer Frigidaire
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Doing Fine!
      It looks great in our kitchen and we are very happy with it.
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        • Recommended
        I like this appliance for it size price features, space shelves and freezer space
        by
          • Recommended
          New fridge for person who had an energy audit done
          I was given a new fridge when I had a energy audit done in my house
          by
          Response from Online Outreach SpecialistAug 22, 2016
          Welcome to the Frigidaire family, Susieb! I hope that your new refrigerator lives up to your expectations. Please feel free to reconnect with us directly should you have any other questions or concerns. Have a great day! Courtney
            • Recommended
            Good size and easy access
            We purchased this item about two months ago to replace a side-door unit had inconsistent cooling. We love this top freezer for easy access and sufficient space. The compartment sections are easy to view and access. The door shelves provide lots of room for a range of different sizes.
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              • Recommended
              Nice refrigerator
              Everything with the fridge is fine, except that it is noisy.
              by
              • Verified Purchase
              • Recommended
              Nice And Big.
              I received my refrigerator when I brought my house. It's A winner so far. Nice stainless steel appeal. Like how you adjust temp.
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                • Recommended
                Adulting at its finest
                After a month of owning this, I am in love. Lots of storage, aesthetically pleasing, runs quietly, and best of all, we have saved a load of money from simply upgrading our fridge. Seriously, our electric bill dropped $200. Additionally, I can fit all of my condiments in the door of the fridge, an 18 pack of eggs fits perfectly, a 2 liter bottle fits on the top shelf, and my whipping cream sits comfortably next to the gallon of milk.
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                  • Recommended
                  Great fridge keeps clean and works great. Only problem was it was leaking water on the first shelf, but under warranty and was fixed in less than an hour.
                  by
                    • Recommended
                    Brand new and freezer door keeps icing up. Only the bottom door of freezer
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                    Response from Online Outreach SpecialistAug 7, 2016
                    Thank you for sharing your recent refrigerator experience with us, Antcall. I recommend making sure that both door gaskets are fully seated in the retaining channel and that no food items are preventing the doors from fully closing. I hope this helps. Please feel free to reconnect with us directly should you have any other questions or concerns. Courtney
                      great frig. large capacity no deviation in temp sturdy construction
                      by
                        Great frig with one exception
                        The refrigerator section is great. The freezer section lacks a light which makes it difficult to locate what you are looking for.
                        by
                        Response from Online Outreach SpecialistAug 3, 2016
                        Good day Jem8, thank you for sharing your review. Your suggestion about having a light in the freezer, has been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions or concerns regarding our products please don’t hesitate to contact us. Thank you, Ruth
                          colors great/handles durable
                          I am so pleased with my new appliances from Frigidaire. I love the solid shiny black colors and I also like the really strong pull handles to open the doors. It just looks really bold yet sleek and slim as well.
                          by
                            • Recommended
                            Big disappointment
                            I read all the good reviews last year and decided to buy this fridge. I should have immediately sent it back to the company where it was purchased. For whatever temperature it is set at, water sets up on the shelves and in the drawers. It doesn't cool evenly and in areas, in the refrigerator, where it is not supposed to freeze, it freezes. There is ice and frost in our lettuce, on leftovers, new groceries. The water and freezing has ruined a lot of our food. I hate this fridge.
                            by
                            Response from Online Outreach SpecialistJul 1, 2016
                            Hey peeved2016. Thanks for sharing your valuable feedback. If you are in need of a service provider please connect with us directly. Kindly, Courtney
                              Love my new refrigerator
                              Purchased a few weeks ago, it is very quiet, fits my needs to a "T" and I am very pleased with my selection.
                              by
                                • Recommended
                                Ok for a lower priced fridge
                                Fridge is ok for a lower priced fridge. A bit lacking in bells and whistles. Very basic. Freezer is very small and I wish it had a light.
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                                Response from Online Outreach SpecialistJun 30, 2016
                                I appreciate you taking the time to share your refrigerator experience with us, Skooshy. Your suggestions have been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions or concerns regarding our products please don’t hesitate to contact us. Courtney
                                  • Recommended
                                  Great size
                                  Bought this about six months ago, I love the size for its value
                                  by
                                    • Recommended
                                    Works perfectly as expected
                                    No problems of any kind (so far), working properly
                                    by
                                      • Recommended
                                      fridgidaire
                                      Awesome fridge so far. Quiet and a good amount of space for a smaller fridge.
                                      by
                                        • Recommended
                                        Door Handle is Junk
                                        Refrigerator has performed well but the door handle snapped off in less than 9 months of use. Warranty states that service calls to replace knobs, handle, and other cosmetic parts (is the handle really cosmetic?????) is not covered. Going to call to see if the handle itself is covered. Installation is easy. Other than the cheap handle, it is an OK fridge.
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                                          2 found this review helpful
                                          Tons of space
                                          Wonderful refrigerator for a tight space in a small kitchen
                                          by
                                            • Recommended
                                            Gerardo product.
                                            I am very happy and satisfied with the purchase. Works great.
                                            by
                                              • Recommended
                                              Love it!
                                              I got this about two months ago and its great!!!!!
                                              by
                                                • Recommended
                                                Wish we had bought it sooner. Love the fact that my produce doesn't freeze in the crisper drawers!!
                                                by
                                                  • Recommended
                                                  I've only had it 2 wks, but so far it's working great. The freezer freezes the ice really fast and has a shelf in it which I love as my old freezer did not have one. There's plenty of room in the refrigerator part. It's quieter than my old one. I like that it has a separate drawer for my lunch meats.
                                                  by
                                                    • Recommended
                                                    Great Features
                                                    I have had my new refrigerator and stove for 3 months and I love them! They look wonderful in my kitchen and they are working great.
                                                    by
                                                      • Recommended
                                                      Excellent features, very roomy
                                                      I purchased a couple of months ago, I am very pleased with the refridgerator. I love the color and features such as it beeps if the door is left open.
                                                      by
                                                        • Recommended
                                                        Right size
                                                        We have modest size eat in kitchen was limited space for a refrigerator. This unit fit our needs perfectly.
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                                                          • Recommended
                                                          Showing 1-30 of 160 reviews