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Customer Reviews for Frigidaire 18 cu. ft. Top Freezer Refrigerator in Stainless Steel

Internet #205486197

Model #FFHT1831QS

Store SKU #1001005166

  • Stainless steel finish offers an attractive look
  • Our humidity-controlled crispers keep your produce fresh
  • Reversible Door Swing can be installed to open left or right

Customer Reviews

  • 3.9
    out of 160 reviews
  • 75% recommend this product
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Showing 1-30 of 160 reviews
Strong Construction
The fridge is OK, love the style and the black dolor is great. Have had issues with foods freezing in the fridge area and or water dripping since the day of delivery, even after it was serviced and supposably fixed. Ice cube trays are hard to store anywhere but in the door. Hard to clean the bottom of fridge, since drawers are hard to get out.
by
    Love my Fridge
    My old one broke after 15 years - decided to get the same brand and style but got the smaller one can't find the same one
    by
      • Recommended
      Good value for the price
      I bought this refrigerator about a month ago. One of the sliding shelves won't slide. Frigidaire sent a replacement shelve but still doesn't slide. This refrigerator replaced a 30+ year old refrigerator that was much better made that was repaired only once. Otherwise it's running fine. Freezer is little small.
      by
      Response from Online Outreach RepresentativeApr 15, 2016
      Hi, jp1129. Thank you for your comments and reviewing our Frigidaire Top Freezer Refrigerator. I appreciate your feedback and your time for rating our appliance. Also, I have find rubbing wax paper on the slides and hangers on the chill drawers will help with the opening/closing of the drawers; and it helps reduce the noise. If the wax paper does not help, please give us a call directly. Thanks again, for choosing Frigidaire for your home. -Kind Regards, Derrick
        • Recommended
        cheply built
        I was all happy to have a new fridge looked great. It did not work from day one the freezer is 11c and fridge part it is way to warm. Lost $200 in food and still have no fridge. It is a pain trying to feed a family with no fridge. If it does not work any company should just send a new new one instead of send a repair man over several times. After spending good money you expect something that works it is so frustrating spending money and working around family life . If you buy please keep your old one for a spare.
        by
          Great Refrigerator
          I love the glass shelves. I can see everything in my refrigerator. Even as a single person the refrigerator is not "too big".
          by
            • Recommended
            The "refrigerator" internal temperature is 70 degrees.
            The internal temperrature of the "refrigerator" is 70 degrees.
            by
            • Verified Purchase
            Great Features
            Works great, everything is very cold. It's a little noisy, sounds like it's making ice but there isn't an ice maker.
            by
              • Recommended
              So far so good
              so far the product is performing just as expected. No problems. The design makes me think of an old American made car that was made strong and sturdy.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Just right
              This fridge is efficient and runs very quietly: that is important as it is in a fairly small and open living room-dining-kitchen area.
              by
              Response from Online Outreach SpecialistMar 10, 2016
              Hey Cookiemp! We are glad to hear your are enjoying your new refrigerator. -Cheers, Theresa
                • Recommended
                Easy to clean
                Came with new home. Very easy to clean inside and out.
                by
                  • Recommended
                  fast ice maker, roomy inside. i would have liked a light in the freezer
                  by
                    • Recommended
                    nice features
                    It doesn't get very cold & the freezer doesn't freeze very fast
                    by
                      • Recommended
                      Good refrigerator
                      At first I loved this refrigerator and then the handle broke off after a month of use :( I'm happy to report that Frigidaire did send me a new one immediately (and a spare) but I'm hoping that I'll never need the spare. Other than that it's been perfect. The temperatures have been fine in both sections, I love the larger door storage compared to my old Frigidaire.
                      by
                        • Recommended
                        Well designed but handle snapped off one day but they were kind enough to send me another one
                        by
                          • Recommended
                          likely to have warping on the sides
                          Delivered twice with same defect - warping on the sides. After rejecting the second one, received a call that they could not guarantee the next one would not have the same defect. Have been told that more than 9 out of 10 come with warped sides and it has something to do with the insulation process. While we waited for the next one, it appeared to work well but have no idea what effect the warping would have long term or on energy efficiency.
                          by
                            Water in the freezer
                            I received this as part of an energy co program. Problem is there are icicles in the freezer and some liquid water. I would recommend this only because it was free as part of the program
                            by
                            Response from Online Outreach SpecialistJan 26, 2016
                            Hello Bill123! I recommend checking your door seals. To do this place a dollar bill between the body of your refrigerator and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then your door gasket may need to be replaced. I welcome you to contact us directly should you have any current questions or concerns. –Kind Regards, Theresa
                              • Recommended
                              Basic Fridge
                              Unit fails to reach recommended temperatures in both fridge and freezer sections, even with maximum coldness setting, which is potentially hazardous. Ice cream stays soft. Also, the glass shelves bend and warp with a full load on them.
                              by
                                More room inside this Frigidare !
                                Storage of items is so easy. The interior of the refrigerator is designed for convenence and accessability.
                                by
                                Response from Online Outreach RepresentativeMar 3, 2016
                                Hey, RWG1! First, allow me to thank you for purchasing our refrigerator and becoming part of our extended Frigidaire family. I’m happy to hear your new Frigidaire Top Freezer Refrigerator is accessible and spacious. Thanks again for your time, comments and choosing the Frigidaire brand. –Best Regards, Derrick
                                  • Recommended
                                  WORST refrigerator EVER!
                                  We received our refrigerator about 6 months ago. The door handle broke off and we had to replace it. Now the door handle is cracking AGAIN! The light in the fridge leaks onto the top and middle shelves. It leaks so much that we have to wipe the shelves multiple times daily. We have had repairmen out and they couldn't find anything obviously wrong, so I can only assume it was a product flaw. We are seriously considering buying a new refrigerator to replace it within the next year. It is ridiculous that we are considering this since it is basically brand new. We may put it in the back yard for target practice sooner than later.
                                  by
                                    3 found this review helpful
                                    Nice refrigerator
                                    I love this new refrigerator . The only things I don't like about it is it is somewhat noisy and the outside gets smudged very easy.
                                    by
                                      • Recommended
                                      Flimsy door handle, (otherwise good)
                                      Nice layout and bright interior. Quieter than some and nosier than some. Main problem I've had is door handle keeps breaking (at the thin flat attachment extension near where it screws into upper inner edge of door) This is definitely a design flaw as its happened TWICE within 9 mos. of purchase! It was replaced for free by Mfr. but I'm worried what happens after my one year warranty is over and I'll have to pay for more of these! If company rep. reads this take note; the thin flat plastic extension that holds handle to door should be reinforced with a piece of metal! (also front of door had a small dent, but that's Home Depot's fault)
                                      by
                                      • DIY
                                      • Recommended
                                      5 found this review helpful
                                      Great fridge!
                                      I'm so happy with my new fridge, I'm glad that I choose frigidaire, it's the same size of my old one but this one has more room!
                                      by
                                        • Recommended
                                        Good - is an additional fridge went with no frills
                                        Bought 2 months ago. It's OK but we miss not having a light in the freezer.
                                        by
                                          • Recommended
                                          Built To Last
                                          I'm very happy with the design, build quality and reliability of my Frigidaire refrigerator and range. Fit, finish, weight. There are no other brands in this price range that can even come close to Frididaire. As a landlord Frigidaire has won me over as a very satisfied return customer.
                                          by
                                            • Recommended
                                            Working well since initial repair
                                            Within the first week the freezer frosted up dramatically. Repair tech arrived and addressed the problem with foil and tape, designing a makeshift tray for the rear mechanism. He said the problem is known and easily fixed if caught in time. Since then the unit seems to be working as designed. I appreciate the efficiency and appearance of the unit, although with the doors reversed so as to open to the left, they are not perfectly aligned (the freezer door tilts slightly up on the right).
                                            by
                                            Response from Online Outreach RepresentativeDec 26, 2015
                                            Hey, Consumer123! Thank you for taking the time to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. I recommend contacting the technicians who installed your refrigerator to realign your doors properly. Please contact us directly for any further assistance. Thank you for business and your continuing support of the Frigidaire brand. –Best Regards, Derrick
                                              • Recommended
                                              Sad with my choice
                                              I had my Frigidaire delivered on October 10 and much to my disappointment the freezer didn't work right. It would not hold temp at range to keep food frozen. Would go up to as high as 40 degrees. All my food was ruined and no claim for lost food. Even if it never worked right. After one no show and two more appts parts were finally replaced on October 30. The freezer still does not hold at 0 or below constantly. It will go up to 6 to 8 degrees during defrost cycle. But at least it is not frosting food as quickly. I chose Frigidaire because my last one lasted 30 years, go figure USA built.
                                              by
                                              Response from Online Outreach RepresentativeDec 14, 2015
                                              Hi, sad faced! We regret to hear the trouble you have experienced with our Frigidaire Top Freezer Refrigerator. We do thank you for taking a moment to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. I am optimistic our authorized service providers will be able to get your refrigerator back into optimal performance. Please reconnect with us directly for any further assistance. Thanks again, for choosing the Frigidaire Brand family. –Best Regards, Derrick
                                                So far so good
                                                Bought this refrigerator a month ago and it's working perfectly. I hope it stands up to the test of time. It's a solid basic refrigerator.
                                                by
                                                  • Recommended
                                                  I just love it!
                                                  I am extremely pleased with the performance of my new refrigerator.
                                                  by
                                                    • Recommended
                                                    the best is great
                                                    very happy with my refrigerator work very good keep every nice and fresh
                                                    by
                                                      • Recommended
                                                      Field test your stuff!
                                                      As a frequent purchaser of these appliances I know they are not field tested. I run into problems all the time. I call on the warranty and still have the same problems out of warranty. You can't always fix bad design.
                                                      by
                                                      Response from Online Outreach RepresentativeDec 9, 2015
                                                      Hiya, JSW1! Thank you for your support of the Frigidaire Brand. We want to personally thank you for reviewing and rating our appliances. Your rating is greatly appreciated and only through feedback can we improve the quality, service and design of our product. I'm confident our Authorized Service Providers will be able to get your Frigidaire Top Freezer back to optimal performance. If you have any additional concerns or questions please give us a call directly. Again, we appreciate your continuing support of the Frigidaire Brand Appliances. –Kindly, Derrick
                                                        Showing 1-30 of 160 reviews