Hello Valued Customer. When the freezer door is closed it creates a temporary vacuum, making the door harder to open for several minutes. We would advise to wait a few minutes after closing before attempting to open the door again to ease the opening. Should you need additional assistance or like to speak with us in more detail, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna