Hello, Dennis.
Thanks for stopping by with your feedback.
I’m sorry to learn your freezer is making loud sounds. Your new, high-efficiency freezer may introduce unfamiliar sounds. These sounds normally indicate your freezer is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your freezer makes, I recommend reviewing page 14 of your Use & Care guide.
We like to learn more about the dents, please give us a call! We can be reached by dialing 800-374-4432, and ready to assist Monday through Friday from 8:30 am-8 pm EST.
-Derrick