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Customer Reviews for Frigidaire 17.4 cu. ft. Upright Freezer in White

Internet #205556839

Model #FFFU17M1QW

Store SKU #1001063785

  • ArcticLock walls keep food frozen for over 2 days in power outage
  • 3 Wire Shelves and 5 Door Bins to keep items organized
  • Bright lighting makes it easy to see what's inside

Customer Reviews

  • 4.6
    out of 1,125 reviews
  • 92% recommend this product
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Showing 1-30 of 1,125 reviews
Great buy!
[This review was collected as part of a promotion.] I bought this freezer about a month ago and to this point, its working great. I had a bit of issue opening the door at the beginning but after reading about the issue, I learn what was happening and solveD the situation.
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    Very Good Purchase
    [This review was collected as part of a promotion.] I purchased a larger freezer than the one I origanally intended to purchase. Very glad that I did. For small increase in price i got a larger frezer; I am very glad that I did. Besides the increased capacity, the "frost free" aspect is the greates feature of all.
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      Great features
      [This review was collected as part of a promotion.] We bought this a month ago. We were looking for a non-frost free freezer and Frigidaire had the perfect one. We love it.
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        Great Capacity
        [This review was collected as part of a promotion.] Everything is great, except the door is difficult to open. Feels like it is vacuumed sealed, which actually is a good thing!
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          quiet running,seems well built.
          [This review was collected as part of a promotion.] Needed this in an emergency & is similar to my last one only a little larger.
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            Works well
            [This review was collected as part of a promotion.] Am happy with the freezer but would have liked a basket in the bottom of the freezer
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              Great for my extras
              [This review was collected as part of a promotion.] I bought this a month ago and it is exactly what I wanted, no frills but I would have liked a bottom basket
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                Happy with our purchase
                [This review was collected as part of a promotion.] Working well so far. We have filled it up and there is plenty of space for all we need
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                  Perfect freezer for the large family
                  [This review was collected as part of a promotion.] I bought this a month to replace a smaller freezer. I am so glad I did. This holds a great deal of food, reducing trips to the grocery store!
                  by
                    Exactly what we needed!!!
                    [This review was collected as part of a promotion.] We knew we needed a freezer to have plenty of food on hand in a crisis. This freezer was the perfect size for us and looks great. I purchased online and was exactly what we needed. Fits perfectly in the space we prepared.
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                      Great Freezer
                      [This review was collected as part of a promotion.] Purchased this about a month ago after our old freezer gave up and we are in the middle of a pandemic with many stores closed. Our local appliance store had this freezer and we loved the features. Very quiet running and really freezes food well and holds it's cold temperature.
                      by
                        good freezer
                        [This review was collected as part of a promotion.] helps with the storage of food during these uncertain times
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                          Nice features
                          [This review was collected as part of a promotion.] I purchased this 2 months ago and it has been great!
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                            Awesome
                            [This review was collected as part of a promotion.] We bought this a month ago just before buying a half a cow. Holds everything. Love it.
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                              Great Size
                              [This review was collected as part of a promotion.] I had it delivered about a month ago, plugged it in and it was cold in probably 20 minutes. Holds a ton of food. Love having an upright over a chest freezer. Would recommend to a friend.
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                                Great appliance
                                [This review was collected as part of a promotion.] I bought the freezer to replace an old one. It is perfect for what we need. More storage than originally thought.
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                                  Deep Freezer
                                  [This review was collected as part of a promotion.] I am happy with my freezer. What a difference 2 Cu Ft makes.
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                                    Really enjoying the extra room
                                    [This review was collected as part of a promotion.] Happy I bought when I did. Apparently alot of freezer are being sold lately.
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                                      Good seal..
                                      [This review was collected as part of a promotion.] It's working good. Now I can buy extra meat and look forward to freezing corn, strawberries for next winter.
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                                        Just what we needed!
                                        [This review was collected as part of a promotion.] This freezer meets all of our needs. Our food is organized and easy to access.
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                                          So Far So Good!
                                          [This review was collected as part of a promotion.] My 35 year old freezer finally died when I shut it down to snowbird. Purchased this online and arrived March 13th just before the social distancing requirement. Slowly filling it. Maintains temperature +/- 5 degrees. Plenty of room, has interior light and door lock.
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                                            Great freezer with lots of storage!
                                            [This review was collected as part of a promotion.] We have had this freezer for 2 months and I love it! Tons of space!
                                            by
                                              frosts up a bit
                                              [This review was collected as part of a promotion.] nice size with a lot of room but tends to frost up a bit
                                              by
                                              Response from Online Outreach Specialist Apr 3, 2020
                                              Hi, Debi2252! Thank you for reaching out to us and bringing your concerns to our attention. Typically, frost will occur if the doors are not closing and sealing properly. Also, if the vents are blocked, it will restrict the airflow to prevent it from cooling as designed and causing frost. Ensuring that the doors are closing, and the vents are not blocked, can alleviate most frost matters. If this does not resolve your concerns or you have any questions, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST at your convenience. Kindly, Ciara
                                                Good unit
                                                [This review was collected as part of a promotion.] Bought to replace an older dying freezer in the garage. The seal on the door is excellent. The seal is so tight that sometimes we move the whole freezer slightly just trying to open. Also really like the power indicator light at the bottom.
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                                                  KEEPING IT COOL
                                                  [This review was collected as part of a promotion.] MY FREEZER IS DOING A GREAT JOB. I CAN ALWAYS COUNT ON FRIGIDAIRE TO GIVE ME PIECE OF MIND.
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                                                    This is a good freezer for our work space. It...
                                                    This is a good freezer for our work space. It is a standard freezer with a lot of interior space for the size.
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                                                    Response from FrigidaireSupportMar 26, 2020
                                                    Hi, John! Your feedback is valuable to us! We are so happy to hear how pleased you are with the style and features of your freezer. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana Frigidaire
                                                    • Verified Purchase
                                                    Upright Freezer
                                                    [This review was collected as part of a promotion.] A Solid Piece Of Machinery. Well Constructed With Plenty Of Room To Store My Goods. A Delight To Have & Makes For A Nice Addition Within My Area. A Beautiful Appliance Built To Last & Provide For Many Years To Come.
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                                                      We purchased this for a replacement that went bad. It's worked as designed, is very quiet. No i...
                                                      We purchased this for a replacement that went bad. It's worked as designed, is very quiet. No issues with it at all.
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                                                      Response from FrigidaireSupportMar 26, 2020
                                                      Hello, BTLV! Thank you for your review. We are happy to hear that your appliance is working as designed. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana Frigidaire
                                                      • Verified Purchase
                                                      • Recommended
                                                      best freezer
                                                      [This review was collected as part of a promotion.] I bought this unit about two months ago and it has been great! I bought it because it had the best price for the most amount of square footage and have great reviews. I am so happy with the performance of this unit and will definitely buy Frigidaire again!
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                                                        The door handle is very loosely connected. The ‘suction’-like strength of the door gasket is such...
                                                        The door handle is very loosely connected. The ‘suction’-like strength of the door gasket is such that you have to pull VERY hard to open the door. The handle constantly needs re-tightening. I expect it will break off some day. We have the unit levelled, but the force required to open the door means one hand must stabilize the uit or it can rock forward, or potentially fall forward. Finally, it is loud, and it runs a lot of the time. We keep it in our insulated, heated garage (kept at 55 degrees), so the noise doesn’t bother us. It would be a bother in the house. We do like the basic design: nice spacing of the shelves and not too deep on the door pockets. After only 1.5 months, quite a bit of frost is already forming on the shelf coils...
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                                                        Response from FrigidaireSupportMar 13, 2020
                                                        Hi, CB.

                                                        Thanks for taking a moment in sharing your experience with us.

                                                        I understand you’re having some challenges with your new freezer.

                                                        Did you know? When the door is closed it creates a vacuum seal, making the door harder to open for a couple of minutes. Try waiting about 2 minutes before opening the door again, to allow the internal pressure to equalize. With usage, the vacuum seal will decrease. Keep in mind, the smaller number of items inside your freezer will make the door harder to open due to more air inside your freezer.

                                                        Let’s talk about the loud sounds…

                                                        Modern appliances have increased storage capacity and more stable temperatures. They require a high-efficiency compressor. These sounds normally indicate your freezer is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. I recommend reviewing “Before You Call” of your freezer’s “Use & Care” guide for a list of sounds and sights your freezer may experience.

                                                        Your freezer is a manual defrost model. While your appliance is designed to accumulate frost it is important to defrost and clean freezer when ¼ to ½ inch of frost has accumulated. Frost may tend to accumulate faster on the upper part of the freezer due to warm, moist air entering the freezer when the door is opened.

                                                        If the sound becomes louder or if we can assist with the handle, please contact us directly. We can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST.

                                                        Regards-
                                                        Derrick Frigidaire
                                                        • Verified Purchase
                                                        Showing 1-30 of 1,125 reviews