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Customer Reviews for Frigidaire 12 cu. ft. Top Freezer Refrigerator in White

Internet #205423934

Model #FFTR1222QW

Store SKU #1001303385

  • Clear Crisper Drawers keep your fruits and vegetables fresh
  • Reversible Door Swing can be installed to open left or right
  • 2 Adjustable Glass Shelves create more space for taller items

Customer Reviews

  • 3.6
    out of 218 reviews
  • 67% recommend this product
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Showing 1-30 of 218 reviews
It’s made for short people. I didn’t realize how short...
It’s made for short people. I didn’t realize how short the refrigerator was until I got it in the house because they don’t have this on display in stores. It’s the square footage, width and depth I expected, but not the height. As a result, you can’t see what’s on the top shelf w/o bending down.
by
  • Verified Purchase
1 found this review helpful
Perfect apt size fridge. My tenant is very happy
[This review was collected as part of a promotion.] I bought this refrigerator for one of my tenants. They are quite pleased. It is spacious and quiet.
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    • Recommended
    Good features
    [This review was collected as part of a promotion.] Have had for about a month and a half, very satisfied with performance
    by
      • Recommended
      You get what you pay for. Still true today. The fridge is just about 18 months new, and the fan q...
      You get what you pay for. Still true today. The fridge is just about 18 months new, and the fan quit. The fridge is made in China, cheep, cheep, cheep. Look for better quility.
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      Response from FrigidaireSupportMay 25, 2017
      Oh Goodness! I truly hate to hear that you are unhappy with your refrigerator. Please contact us directly if you should have any questions. Best regards, Jennifer Frigidaire
        Super Cute Design!
        What to do about this refrigerator? I purchased the FFTR1222QW in August, and had it repaired 5 times before it was finally replaced. Now the replacement unit is doing the same thing: freezer filling with frost, refrigerator very humid, and starting to freeze items on the top shelf. The noise it has started emitting makes me wonder if it's about to take flight! It's so cute, I wish it didn't have these problems.
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        Response from Online Outreach Specialist May 18, 2017
        Wow SadConsumer! I apologize for any matters you have experienced with your new purchase. I was able to research and see that you have a technician scheduled to come out on May 22, 2017 to assist with your matter. Once the technician has repaired your matter, please feel free to connect with us to let us know how it went. You are able to contact us by phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Kindly- CiCi
          I have a small kitchen in a 1950's house. I bought this model because I live alone and don't nee...
          I have a small kitchen in a 1950's house. I bought this model because I live alone and don't need 16 cubic feet, and I hoped the narrower width would free up some space. The big problem is the freezer. I would rate it four stars if not for this: it cycles from rock solid cold to thaw and then re-freezes. Ice cubes melt and than re-freeze in a solid mass. Ice cream melts, and then freezes so hard you can't dish it out, and by thawing and re-freezing constantly, it crystalizes. I tried turning up the cold setting on the control, but that doesn't seem to help. The refrigerator part of this appliance is fine, although the "crisper drawers" at the bottom are really just boxes...no sliding track. Also, the door requires a two-inch clearance from the hinge-side wall, somewhat negating the advantage of the narrower width. These are details I couldn't discern from the on-line listing. I called everywhere to see one in real time, but NOBODY keeps this in stock...too much room taken up by the expensive behemoths with all the bells and whistles. Despite the issues with the freezer, the refrigerator section seems to keep the food cold, and at a reasonably constant temperature. Nice glass shelves, but no covered compartment in the door for butter (along with the crisper "boxes" mentioned above, two small but significant issues). Why must "small" equate with "crummy?" We don't all live in McMansions.
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          Response from FrigidaireSupportMay 3, 2017
          Hello, wnjguy! I hate to hear that you are experiencing issues with the freezer in your new appliance. We recommend setting the temperature controls to the center option on each control. Please inspect the door seal to ensure it is making a tight seal and the door is level. If the door does not appear to be the issue, please reach out to us directly for additional assistance. Best Wishes, Brandi Frigidaire
            1 found this review helpful
            Awaiting freezer fan part needed for repair
            [This review was collected as part of a promotion.] I bought this 10 months ago and it has had difficulty maintaining a consistent cold temperature.
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            Response from Online Outreach SpecialistApr 25, 2017
            Oh no Big Chip Fridge! We would like to obtain additional information pertaining to your matter, to properly assist you. If you can please reach out to us by phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience, so that we may do so. Best- CiCi
              Great for the garage and since it had a great...
              Great for the garage and since it had a great for garage 4" dent we got $75.00 off .., wonderful service & product we had new carpeting as well.., nice to have 12 month interest free..,!!!
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              • Verified Purchase
              4 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              The refrigerator's size and aesthetic are suited ideally for the apartment. It is wonderful.
              The refrigerator's size and aesthetic are suited ideally for the apartment. It is wonderful.
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              This refrigerator was perfect for my son's studio apartment.
              This refrigerator was perfect for my son's studio apartment.
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              • Verified Purchase
              • Recommended
              1 found this review helpful
              meets my expectations so far I have had it a couple of weeks. lots of shelve space area.
              meets my expectations so far I have had it a couple of weeks. lots of shelve space area.
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              Response from FrigidaireSupportMar 7, 2017
              Great little refrigerator, Lee! I am so happy to hear that this model has met all your expectations. -Jennifer Frigidaire
              • Verified Purchase
              • Recommended
              I have had 7 service calls on this refrigerator in the 6 months I have owned it. Like others have...
              I have had 7 service calls on this refrigerator in the 6 months I have owned it. Like others have written, the freezer portion begins to fill with frost and the back panel ices over. Then the fan and motor make terrible grinding sounds, loud enough to wake me from a sound sleep, and the rerigerator compartment ceases to cool properly. So far, the motor has been replaced twice, the fan has been replaced, and I recently got a new motherboard. The problem resolves for a few weeks, and then the process starts again. Today, the technician replaced the door seal. This product is defective, and I am very surprised it has not been recalled. If you need a refrigerator for a small space, I recommend you purchase a different brand.
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              Response from FrigidaireSupportAug 4, 2017
              Yikes! Smallkitchensadness, I have complete confidence that our team of authorized service providers are working diligently, utilizing all available resources, to restore your ice maker to optimal performance. Service providers also have the option of contacting our Factory Technical Information Department if they need assistance on the repair. Thank you for your patience. Should you have any questions, please do not hesitate to reconnect with us directly for assistance. ~Ruth Frigidaire
                2 found this review helpful
                Exactly as described. It fit perfectly in the space provided in our office suite. We have appro...
                Exactly as described. It fit perfectly in the space provided in our office suite. We have approximately 10 employees and has plenty of room for everyone's stuff.
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                • Verified Purchase
                • Recommended
                Buyer Beware
                I bought this model less than a year ago and within that year a major component went out.
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                Response from Online Outreach SpecialistFeb 22, 2017
                Hey Dee 123, on behalf of Frigidaire I apologize that you have to have a service call so soon and unexpectedly. I can certainly understand how you may find your experience to be frustrating and an inconvenience. I have every confidence that our Authorized Service Provider took great care in returning your refrigerator to functionality. Should you have any questions, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
                  Misleading Web Info
                  [This review was collected as part of a promotion.] The web said it operated in temps to 12° F. It doesn't and I had to return it. Ugh!
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                    • Recommended
                    Great buy
                    [This review was collected as part of a promotion.] I bought this additional product to get ready for the Christmas parties and for guests coming to stay
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                      • Recommended
                      I recommend this refrigerator
                      I love this Refrigerator look very nice in and out, very deep inside it's really good for me I don't have room in my kitchen for big refrigerator and this one small and deep I can put a lot of food in, I love it.
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                        • Recommended
                        1 found this review helpful
                        Great Fridge
                        [This review was collected as part of a promotion.] I have been using this fridge for a couple of months now and am very pleased with it. It is stylish, holds everything I need and runs very quietly.
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                          • Recommended
                          Very temperamental units.
                          [This review was collected as part of a promotion.] Decent fridge for a responsible end user. Main board failed failed within one year on one, second unit continually froze up with the slightest seal leak. Not a fan of digitally controlled appliances.
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                          Response from Online Outreach SpecialistJan 10, 2017
                          Maintenance, I apologize for any frustration or inconvenience this has caused you and your family. Our records indicate your service appointment was successful. Is your refrigerator experiencing a relapse? If so, you are within the 60 day repair guarantee time frame. Please reconnect with your service provider for further assistance. Should you have any questions, please reconnect with us by calling our Customer Engagement Center at 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
                            Perfect size for my apartment!
                            [This review was collected as part of a promotion.] I bought this in September and I love my new refrigerator.
                            by
                              • Recommended
                              I should have looked at the product in the store instead of going by the on line dimensions. I b...
                              I should have looked at the product in the store instead of going by the on line dimensions. I bought it for a rental unit in another state. I ordered it online, and had it dropped shipped. When the renters sent me a picture it was way to small. Trying to do an exchange with Home Depot is a nightmare. I may end up eating the cost of this and just purchase the proper size one from Lowe's.
                              by
                              • DIY
                              • Verified Purchase
                              2 found this review helpful
                              We love our new little refrigerator. It is just the right size to hold all the food we need for ...
                              We love our new little refrigerator. It is just the right size to hold all the food we need for a small family. The storage on the door is surprisingly spacious, holding milk cartons and bottles. The freezer is also larger then we expected it to be another pleasant surprise. We also like the compact size of the unit as we have a very small kitchen and every inch counts. This unit allowed us to save enough space to make our cabinet layout work. The cost was also a very good deal as other compact refrigerator cost a lot more. It's a good buy.
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              nice backup
                              [This review was collected as part of a promotion.] great size for backup and extra space fr refrigerator stuff
                              by
                                • Recommended
                                Perfect size for my purposes
                                [This review was collected as part of a promotion.] Bought it about 5 months ago and it has performed well since then. Easy to use with sufficient space to accommodate my needs
                                by
                                  • Recommended
                                  great size, looks good
                                  [This review was collected as part of a promotion.] I bought the fridge last March - it has been great until September when it quit without any reason. (Lost all the food in fridge/ freezer) - my daughter checked everything to make sure plugged in, no power loss, etc. Finally she unplugged it and replugged and that fixed it. But then about a week later it did it again. She did the same thing and since then no problems. Very frustrating.
                                  by
                                    Practical choice
                                    [This review was collected as part of a promotion.] I've had it a couple months and it works without a hitch. It's perfect in a small space. It's not too tall, so I have my microwave on top of it.
                                    by
                                      • Recommended
                                      Perfect Size
                                      [This review was collected as part of a promotion.] I've had it for about a month and am very happy with it. It actually holds more than I thought it would. This replaced an 18 cu/ft & I really didn't have to do much re-arranging to get everything in. Runs very quiet.
                                      by
                                        • Recommended
                                        Plenty of storage!
                                        [This review was collected as part of a promotion.] Very pleased with this size and the capacity of food it can hold. The glass shelves are a nice touch and the temperature keeps my food cold and fresh!!
                                        by
                                          • Recommended
                                          Perfect!
                                          We bought this refrigerator to go in an rv. It looks & works great
                                          by
                                            • Recommended
                                            Showing 1-30 of 218 reviews