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Customer Reviews for Frigidaire 12 cu. ft. Top Freezer Refrigerator in White

Internet #205423934

Model #FFTR1222QW

Store SKU #1001303385

  • Clear Crisper Drawers keep your fruits and vegetables fresh
  • Reversible Door Swing can be installed to open left or right
  • 2 Adjustable Glass Shelves create more space for taller items

Customer Reviews

  • 3.6
    out of 218 reviews
  • 67% recommend this product
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Showing 1-30 of 218 reviews
Works Well So Far....
[This review was collected as part of a promotion.] I have had this refrigerator since July 20, 2018. It is working very well. Only thing I don't like about it is it heats up on the sides when it is running.
by
    • Recommended
    Delivered on time, put in place, and works perfectly so...
    Delivered on time, put in place, and works perfectly so far!
    by
    • Verified Purchase
    2 found this review helpful
    Good basically Refrigerator. We’ll see if it lasts. Roomier than...
    Good basically Refrigerator. We’ll see if it lasts. Roomier than most this size.
    by
    • Verified Purchase
    This fridge is well-organized spaces and is super-quiet. I had...
    This fridge is well-organized spaces and is super-quiet. I had looked at many apartment-sized models--which seem to be strangely, and consistently, unreliable, getting 5 stars or 1 star in their ratings. Jury's still out on its long-term reliability, but so far so good. I opted for a long warranty.
    by
    • Verified Purchase
    Perfect for my home.
    [This review was collected as part of a promotion.] It has been working fine and I do like the product. I’ve had it for 4 months. But just this past week, it is not cooling properly in the fresh food section. Had 3 incidents of food loss.
    by
      • Recommended
      Quiet and spacious ...
      Quiet and spacious
      by
      • Verified Purchase
      Doesn’t get cold at all. 4 days old. ...
      Doesn’t get cold at all. 4 days old.
      by
      Response from FrigidaireSupportAug 9, 2018
      I hate to hear that your refrigerator is not cooling properly. I recommend adjusting the settings to a more colder setting. You may also want to make sure that the door gasket is sealing properly. You can check the gasket by placing a dollar bill on the cabinet and close the door? When you pull
      the dollar bill out, you shouldn't be able to feel any resistance. I hope this helps! Please don't hesitate to contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you need additional assistance. Kindly, Courtney Frigidaire
      • Verified Purchase
      A fine average refrigerator. It keeps things cold. It's a...
      A fine average refrigerator. It keeps things cold. It's a bit noisy when running.
      by
      Response from FrigidaireSupportJul 31, 2018
      Hello HarryHendo. Thank you for taking the time to provide a quick review of your new dryer. If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna Frigidaire
      • Verified Purchase
      A great fridge. Compared to the rest at this price point, Frigidaire beat the competition and it ...
      A great fridge. Compared to the rest at this price point, Frigidaire beat the competition and it looks good in the kitchen Nice and sleek.
      by
      • Verified Purchase
      • Recommended
      Good, basic refrigerator. Keeps things cold!
      Good, basic refrigerator. Keeps things cold!
      by
      • Verified Purchase
      • Recommended
      I am very happy with the low cost of operation...
      I am very happy with the low cost of operation and everything about it.
      by
      • Verified Purchase
      apartment size
      [This review was collected as part of a promotion.] Convenient no frills; apartment sized refrigerator that works well
      by
        • Recommended
        Looks nice, easy to switch the opening from one side...
        Looks nice, easy to switch the opening from one side to the other, decent capacity for at least 2 people.
        by
        • Verified Purchase
        Perfect size, Horrible performance
        This refrigerator was purchase about 3 years ago and twice now it has stopped working for about a week then miraculously starts working perfectly, both times wasting hundreds of dollars in groceries. Not cool.
        by
        Response from Online Outreach Specialist Jun 11, 2018
        Hi G415! We apologize for your experience with your refrigerator and would like to gain a little more insight to ensure that it is working as designed. At your convenience, please reach out to us at 1-888-203-1389 Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST, so that we are able to do so. We look forward to speaking with you! Kindly- CiCi
          I bought this refrigerator one year and 2 months it stopped working. I did not buy additional war...
          I bought this refrigerator one year and 2 months it stopped working. I did not buy additional warrrenty so I am out $489.00 not worth it. Its made in China
          by
          Response from FrigidaireSupportJun 8, 2018
          TrashFridge, thank you for your review. We are sorry to hear that your refrigerator is not working properly. We'd like to learn more about your experience and see where we can help. Please contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer Frigidaire
            1 found this review helpful
            Good Features. Perfect Size. Longevity???
            [This review was collected as part of a promotion.] This was bought as a replacement of an essentially identical model that died (the freezer stopped freezing) after a disappointingly short service life of 7 years. We searched for something more reliable with similar features and size but came up empty handed. So, we're back with a new one of these, hoping for a longer life this time around.
            by
              • Recommended
              Perfect fit
              [This review was collected as part of a promotion.] I needed a refrigerator that would fit in a smaller space, this was the perfect size.
              by
                • Recommended
                as described
                as described
                by
                • Verified Purchase
                • Recommended
                great fridge, great price, great delivery. bottom fruit & veggie drawers flimsy.
                great fridge, great price, great delivery. bottom fruit & veggie drawers flimsy.
                by
                • Verified Purchase
                • Recommended
                Stopped cooling after 3 years.
                [This review was collected as part of a promotion.] Stopped cooling after 3 years. Probably a refrigerant leak. Evap coils are starting to freeze up.
                by
                Response from Online Outreach Specialist May 15, 2018
                Oh no Peter DG! We hate to hear of your experience with your refrigerator and would like to gain a little more insight pertaining to your concerns. At your convenience, feel free to reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. We look forward to hearing from you! Respectfully –CiCi
                  Just after the 1 year warranty it stopped working.
                  Just after the 1 year warranty it stopped working.
                  by
                  Response from FrigidaireSupportMay 14, 2018
                  We certainly understand how disappointed you are with your refrigerator. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer Frigidaire
                    Stopped working
                    The main compressor went just after the warranty expired. The cost to repair is almost as much as I paid for the refrigerator itself. I am not going to repair and I am just going to purchase a new one from a different brand. I cannot imagine a scenario where I purchase something from this company again.
                    by
                    Response from Online Outreach SpecialistMay 11, 2018
                    Hi, jlucas202dc! I hate to hear that you have experienced a failure with your appliance. We would like to see how we can help. Please contact us directly at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
                      I based this review on this model. I bought this model in March, 2016 and within 6 months, I had...
                      I based this review on this model. I bought this model in March, 2016 and within 6 months, I had to call a service tech out to fix it. After two weeks, I finally got it fixed. That's 2 weeks with no fridge, and no assistance from the manufacture on getting it repaired any sooner. My only saving grace was that I purchased the extended warranty. I never thought I would be calling for a repair within the 1st year of its purchase. Since that time, it has broken again, so here I am waiting to have it repaired again. This is the 2nd service call I've had to make and this unit is only 2 years old. I've made many calls to the company. They do not stand behind their product. Buyer beware. I do not recommend this product and it is based on my personal experience.
                      by
                      Response from FrigidaireSupportMay 10, 2018
                      I'm truly sorry to hear of your refrigerator experience, DeeDee. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire
                        1 found this review helpful
                        I am the latest who owns one of these where now it is failing randomly and spoiling food. Alrea...
                        I am the latest who owns one of these where now it is failing randomly and spoiling food. Already got the service guy over. The cost to replace parts and service is past what the fridge is worth. The CPU in the fridge will randomly turn off so you have to unplug it, then plug it back in to reset it. Sometimes that works, sometimes that doesn't. The fan in the freezer also sounds louder like it is dying. This fridge is only 3 years old!! No dust! Talk about planned obsolescence. Even the service guy said that when they started using push button CPUs thermostats in them and not the turn-style knob ones, they all started having problems. Amazing how they can't build a fridge anymore when the two in my mom's old house from the 1950s never died. I'm happy to notice no more buttons in most of the newer fridges but I still don't have much faith planned obsolescence is going away anytime soon.
                        by
                          Beautiful, sleek. Love the way it looks in my kitchen.
                          Beautiful, sleek. Love the way it looks in my kitchen.
                          by
                          • Verified Purchase
                          • Recommended
                          Product began working intermittently after a few months, but unplugging the unit for awhile and r...
                          Product began working intermittently after a few months, but unplugging the unit for awhile and re-plugging it seemed to reset the problem at that time However, one month after the warranty expired, the unit completely failed and would not run After a $300+ repair, the unit worked great for two weeks, then began having intermittent problems again Two months later the unit completely failed again and we were facing another $300+ repair, so we replaced it with a model from another manufacturer The costs of spoiled food and an annoyed mother-in-law isn't great either Disregarding the fact that it doesn't work, my only other notes are that it is a bit louder and less energy efficient than the replacement we bought from another manufacturer
                          by
                            4 found this review helpful
                            Terrible Refrigerator
                            Piece of junk...Do not purchase! Refrigerator failed intermittently after 2 over and over resulting in $1000 plus loss in groceries due to spoilage!
                            by
                            Response from Online Outreach SpecialistApr 26, 2018
                            Oh no, Rip off deserve recall! I hate to hear that you have experienced an issue with your refrigerator. I see that you have already contacted our Customer Service Department and were advised to seek a diagnosis from an authorized repair company. If you need additional assistance after having the appliance diagnosed, please contact us directly at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
                              Perfect Fit
                              [This review was collected as part of a promotion.] We bought this for our office over a month ago and it is the perfect size.
                              by
                                • Recommended
                                Running for 9 months and then broke. Temp control went dark- can't set temp. Made a lot of noise ...
                                Running for 9 months and then broke. Temp control went dark- can't set temp. Made a lot of noise before it went warm and silent. I liked the appearance and roomy interior, and how the bright light shines through the shelves. Almost new, and it has to be hauled away when my new one arrives. Decided to change brand this time. Let's hope Whirlpool is better. NOTE: Door cannot be reversed, unless you by an expensive kit to do it. A bottom part of the hinge does not reverse. Yeah, bought the kit and changed the side it opens on... and now the fridge is useless.
                                by
                                  1 found this review helpful
                                  Very nice
                                  [This review was collected as part of a promotion.] Not much noise at all, very nice over all. Good design and feel bigger inside.
                                  by
                                    • Recommended
                                    Showing 1-30 of 218 reviews