I compared counter depth (13 "shelves) vs full size (18"shelves). So glad I chose the full size 28 Cu Ft French door.
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Recommended
Customer review from cafeappliances.com
Nov 2, 2022
Beautiful and feature rich
We love our Cafe White refrigerator with ice making station. We have an abundant of space and love the looks.
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Recommended
Customer review from cafeappliances.com
Nov 1, 2022
Best Fridge
I absolutely love my new refrigerator! The interior is perfect! It’s so roomy enough to store all my foods. My kitchen is complete with this beautiful style. The feature are easy to use.
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Recommended
Customer review from cafeappliances.com
Oct 19, 2022
Cheap!
My refrigerator arrived dented in 2 places. The inside drawers are a very cheap plastic. The hot water dispenser is so slow and the voice keeps repeating the same message the entire wait. The ice dispenser is so loud it sounds like a yard blower. The ice cubes are small and and holds very little. All in all this is the worst refrigerator I have ever purchased.
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Response from Café AppliancesOct 20, 2022
Hello - we're very sorry to hear that the refrigerator hasn't met your expectations when it comes to its design and features.
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding this unit.
We recommend referring to the following article to learn more about the sounds/noises that are considered normal for your refrigerator (including the icemaker): https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you believe your situation to be abnormal, we recommend scheduling a service appointment for one of our certified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@Café
Customer review from cafeappliances.com
Sep 7, 2022
Wonderful French Door Refrigerator
We Love our Cafe French Door Fridge. This is the second one we have owned. It is Reliable, Stylish and Reasonably priced. It is a Smart Appliance and has lots of room. It fits in very well with All of our other Cafe appliances and they look and work Great.
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Recommended
Customer review from cafeappliances.com
Sep 1, 2022
Loved my French Door Café Fridge
This is may second 3door Café Fridge. When my last one has a Major repair need after 8 years, We decided to get the same one. The problem was the Only one ever and we think it was a fluke. Thankfully it is still in production. There are a few changes but for the better. Feels like there is mire room inside my 27.8CF Café. We are so happy with it.
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Recommended
Customer review from cafeappliances.com
Aug 27, 2022
Great
Love the look, WiFi and room it has. Plenty of storage in both freezer and fridge. Only downfall is it’s noisy. Compressor is loud and ice maker is loud.
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Recommended
Customer review from cafeappliances.com
Aug 20, 2022
Damaged, does work
Having waited for several months for this average refrigerator to arrive at our new home and then finding the factory installed water filter damaged to the point water leaked everywhere, back panel crushed and it doesn’t work really made me feel I made a poor choice. Unfortunately I need this unit to match the rest of my Cafe appliances. Fortunately the retailer picked it up and dropped off a working “loaner”. Not sure when or if I will get a replacement within the next few months.
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Response from Cafe AppliancesAug 23, 2022
Hi there,
Thanks for taking the time to write a review for your fridge. We're so sorry to hear about the issues you had with delivery and that the unit leaked, we can certainly understand how this would be frustrating and stressful. We're glad to hear that your dealer is assisting you with a replacement and that they've also provided you with a loaner model in the meantime. We do hope that your replacement unit arrives soon.
Thanks again for your ongoing patience, it means the world.
All the best,
Michael@Cafe
Customer review from cafeappliances.com
Aug 19, 2022
Lots of storage space
There is more than enough space for your meats, vegetables, fruits, cold drinks, etc. There is also lots of freezer space and a nice ice maker.
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Recommended
Customer review from cafeappliances.com
Jul 31, 2022
Great features
I love my new refrigerator it’s wonderful & looks great
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Recommended
Customer review from cafeappliances.com
Jul 22, 2022
LOVE THE MATTE BLACK OPTION
I really love the design options of the Cafe Collection! I purchased the Matte Black appliances with the Brushed Bronze handles and I absolutely Love the color combo in my white kitchen. The refigerator has a very large capacity inside and I love the LED lights! So far it has worked up to my expectations although I've only used it for a week! Haven't tried the hot water dispenser yet since it seems to take a very long time to heat up the water. The one thing I don't care for is the double doors don't open wide enough to remove the deli drawer to be able to clean it. And the thing that would put it over the top is if it had a dual ice maker! Over all I am extremely satisified!
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Recommended
Customer review from cafeappliances.com
Jul 21, 2022
Beautiful fridge
The day we put an offer on this home I ordered all Cafe appliances in white! My design is modern farmhouse (the kitchen is still in progress) I get compliments galore on our fridge, dishwasher and coffee pot, my range will be delivered tomorrow! I love the hot water feature, the exact measurement water feature and the slide out shelf for filling larger containers with water.
The negative so far is in order to utilize the slide show feature you insert a thumb drive, I use all apple products and haven’t figured out how to upload photos of my children or grandchildren for the slide show. I would love to be able to add some photos via a usb from my phone to the fridge where they could be stored in the appliance.
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Recommended
Customer review from cafeappliances.com
Jun 10, 2022
Mar&Nor Pointe 24 Johnson City, TN
We have purchased the entire package of café appliances refrigerator, microwave, gas range and dishwasher. Lol, now waiting on the company to see what they are going to give us in return. Lol,
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Recommended
Customer review from cafeappliances.com
Jun 6, 2022
Beware of the Butane condensers
Broke the 2nd week, new butane condenser was replaced by service, condenser 2 breaks as service is testing the repair, had to buy an used back up fridge as this new one has been sitting in the middle of my living room for 4 weeks now. I’m livid and want out of the butane condenser refrigerators as it’s a know problem.
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Customer review from cafeappliances.com
Jun 5, 2022
Great features
Great features and price
I would highly recommend this style
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Recommended
Customer review from cafeappliances.com
Apr 25, 2022
Refined.
Pretty much exactly what we were looking for in a fridge. All the features you want without some of the more frivolous add-ons that tend to creep in. Love the hot water feature for a cup of tea.
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Recommended
Customer review from cafeappliances.com
Apr 14, 2022
Cafe Refrigerator
We love the refrigerator. Love the white with the copper handles and so much room. Nice that we can have hot water when needed. Have all the matching appliances.
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Recommended
Customer review from cafeappliances.com
Apr 11, 2022
I expected better quality for the price.
We finally got our refrigerator nearly 8 months after we ordered it. After the delivery guys left i started to peel the protective plastic around the fridge a noticed a nice dent on the top right corner side of the fridge(not ge’s fault). While unpack-aging i noticed the spray insulation on left side of the door was on the white panel on the inside and lots of greasing clear silicone like on the edge. Last thing I notice is cold air coming out from the ice/water dispenser. I expected better being “America” made. Clearly theres no quality control
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Response from CaféApr 12, 2022
Hello there - We really appreciate you providing this review. We're so sorry that the quality of your new refrigerator is not what you expected it would be. This would be especially upsetting after waiting as long as you did for delivery - we can completely understand your disappointment.
We're going to make sure that your perspective is reviewed by the appropriate team. Consumer feedback is very valuable to us and is utilized in the creation of future models. Thanks so much for your honesty here.
If you have any questions or concerns in the future, please connect with us directly and we'll be happy to help. Take care, Kelsey@Café
Customer review from cafeappliances.com
Mar 17, 2022
The Best
Love the roominess of this refrigerator. Easy to use features such as hot water , precision fill etc. so glad we purchased this model instead of a side by side.
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Recommended
Customer review from cafeappliances.com
Feb 27, 2022
Beautiful in Matte White
I really love the exterior look of the refrigerator. I changed the handles out for stainless steel to match my stove, but the gold handles are so pretty! It has a very roomy interior, with plenty of room. I love the size of the freezer. I can do some really good organizing. There are a couple things I am disappointed with. The first being the precise fill. It really is pointless, as you have to push and hold the filling bottom the whole time. I was thinking I could put my water bottle on it set the amount and walk away. Oh well..the other is the interior is very cheap plastic, once again I assumed the quality of the interior would be much nicer as th as s is advertised as "higher end". This was only available for online purchase so I couldn't check it out in person first. Over all I am happy with it. I wish I would have gone with the next model up with the 2 drawers.
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Response from Cafe AppliancesMar 1, 2022
Hello there, thank you so much for taking the time to leave such a thoughtful review. We are so glad to hear that you are pleased with this refrigerator's exterior look and capacity, and it absolutely looks stunning with the gold handles in your kitchen. However, it is completely understandable how frustrating it would be to not have the precise fill functionality and the interior you were expecting. We are so sorry for this let down.
We wanted to let you know that your feedback on the design of this refrigerator is going to be passed along to our product and design teams so that they can use it moving forward, and we really appreciate this insight.
If you ever need any assistance from us, please feel free to reach out at https://www.cafeappliances.com/support/contact-us -Elliot@Cafe
Customer review from cafeappliances.com
Feb 22, 2022
Hands free water
I love all the features of this refrigerator. Hands free water- hot water - keeps you informed of the filter quality. Too many features to mention
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Recommended
Customer review from cafeappliances.com
Jan 29, 2022
Never thought I’d love a refrigerator!
I absolutely love our new Café Refrigerator! It has become the focal point of our kitchen. It’s beauty and elegance will fit into any decorating style. The functionality of it fits exceptionally well with our household of 7. Precise fill is used often when we cook. The hot water feature comes in handy often as well. Thank you for a terrific product.
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Recommended
Customer review from cafeappliances.com
Jan 18, 2022
Nice looking
Nice looking refrigerator but motor in loud and leaves a lot of fingerprints
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Customer review from cafeappliances.com
Dec 13, 2021
Best decision of the year
I love, love, love my café appliances. This refrigerator has so many shelves with great spacing. The freezer holds so much more than any of refrigerator models I've experienced. I love the ability to customize the appliances by purchasing additional hardware. The only feature that was a bit of a disappointment is the hot water. It is a process in which you have to wait for the water to heat then dispenses only up to 10 oz! I wished that the heating process didn't take so long. Also that more hot water can be despensed. The precision fill is amazing!
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Recommended
Customer review from cafeappliances.com
Dec 6, 2021
Love it!!
We love it! The only thing we would change would be a divided meat drawer. Currently you have to open bothe doors to open the meat drawer
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Recommended
Customer review from cafeappliances.com
Oct 21, 2021
Appearance & quality
Hot water feature & overall quality - seems to be very solid & well built. Door’s all aligned good!
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Recommended
Customer review from cafeappliances.com
Oct 20, 2021
Cafe Refrigerator
Room, Room at last! It’s now easier to make an antipasto tray and fit it on a shelf without having to stack other items on the top of it. The shelves are nice and wide. Before we would have to stack pizza slices on top of each other. Now we place the whole pizza box in the fridge.
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Response from Cafe AppliancesOct 21, 2021
We're speechless! But we'll try to find the words anyway, your kitchen is gorgeous! White with bronze accents is exactly what this refrigerator was made for, and we spotted a Cafe range and dishwasher as well. Throw pasta and pizza in the mix and you're throwing the perfect dinner party. Enjoy! - John@Cafe
Recommended
Customer review from cafeappliances.com
Oct 4, 2021
Big and Beautiful but issues
Lights are going out after 3 years. Poor quality design on the water pull out tray. Impossible to clean the top of the veggie drawer or the fruit drawer.
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Response from GE_AppliancesOct 5, 2021
Hi, Thanks for taking time to post a review on your beautiful Cafe refrigerator. We're happy to help with your concerns and apologize for any inconvenience you've experienced. An authorized technician will need to replace the LED light assembly, if the lights are going out. We're sorry for any inconvenience this may cause. You can schedule service on-line at: www.cafeappliances.com/service.
Here is a terrific link explaining how to remove the glass on the crisper cover for the vegetable and fruit drawers:https://products.geappliances.com/appliance/gea-support-search-content?contentId=23343
We also really appreciate your valuable feedback about the water pull out tray as it helps us with improving design and quality in future products. If any additional questions or concerns come up, please let us know. - Sharon@GEA
Customer review from geappliances.com
Oct 4, 2021
Beautiful and Big but...
This fridge is huge and beautiful. I love the hot water feature (however you can only get 10oz per 3 to 4 minutes). I love the huge water space to fill my large water bottles.
Unfortunately, the water tray piece is rather flimsy/cheap quality given the price tag and seems to be coming loose on the left corner. The fridge is impossible to fully clean and the veggies and fruit drawers don't come all the way out. I have a nasty type of mold growing at the top of the veggie drawer, which I can see looking into my fridge but I cannot access to clean. Also after only 3 years, the interior lights have been flickering and one or two is out and the fridge is so much darker now. I am looking for a new light and do not see one.
So although this fridge is Big and Beautiful, I would not recommend it due to the inability to clean above the drawers, and loosing some lighting within 3 years, which is terrible, because the wonderful lighting was a huge draw to me and the flimsy water tray.
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Response from GE_AppliancesOct 6, 2021
Hi, Thanks for sharing your concerns and giving us a chance to help! We're so glad to hear you love the beauty and size of your refrigerator. The water tray and lighting issues you mentioned will require service for repair, we're sorry for any inconvenience this may cause. You can call GE Service at 1-800-432-2737 or schedule an appointment at: https://www.geappliances.com/ge/service-and-support/service.htm
We suggest viewing the following link for instructions on how to remove the glass on the crisper cover for cleaning underneath: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23343
We hope you find this information useful and apologize for any inconvenience you've experienced. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Customer review from geappliances.com
Aug 1, 2021
Don’t buy unless you love repair men at you house
Do not purchase unless you want to feel like the repair guy is a member of your family because he is at your home so often. Issues with fridge
sounding like a plane it gets so loud when fans go bad. We replaced upper fan 4 x, lower fan in freezer 1x, replaced main computer board twice, thermostat replaced twice, tower replaced, and is now leaking puddles of water all over our floor, has frozen food in fridge that we had to toss out, has made extremely pound sounds often.
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Response from GE AppliancesAug 4, 2021
Oh no! We absolutely hate to hear about the trouble you have had with this refrigerator over the years and certainly would not expect something like this to happen. We completely understand your frustration at the ordeal you have been through but happy you have reached out. We found the email you sent us and a case manager has left you a voicemail and sent an email to help with this. We have also updated them with your comments and pictures here. Thanks so much. - John@GEA