It is very difficult to measure for the proper cut on the side rails. All metal jams were way to long in length. The towel rack needs better installation instructions and there are no instructions for the anti-jump inserts. I still do not know how to install the inserts.
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Response from Basco TeamNov 17, 2021
Hi Dave, thank you for your review. Your feedback is important to us, as we continuously strive to improve our services. If you are still having issues with your installation, please give us a call at 1-800-45-Basco or email us at inquiry@bascoshowerdoor.com. Our customer service team will be happy to help!
Recommended
1 found this review helpful
Nov 10, 2021
The glass shower door seems short, haven’t used yet, but...
The glass shower door seems short, haven’t used yet, but afraid water will go under and out into floor. Also too and bottom metal, was 1 1/2 ft. longer than need, when the doors side by side would never extend to the width they supplied, so know that you will be cutting, also so dumb, towel bar also is about 6” longer than needed, obviously there shouldn’t be any cutting on the bar, when the glass door is 24” wide, no matter what.
Somewhat Disappointed
But quality of metal and doors seems to be real good
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Response from Basco TeamNov 10, 2021
Hi there, thank you for your feedback! We are happy to hear that you like the quality of the doors! Please don't hesitate to reach out to our customer service at 1-800-45-Basco or inquiry@bascoshowerdoor.com if you have questions or concerns regarding the size of your door or towel bar. We are happy to assist!
1 found this review helpful
Nov 3, 2021
by
Oct 18, 2021
We love it only thing the glass doors could’ve been...
We love it only thing the glass doors could’ve been a little thicker they’re sort of flimsy material
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Response from Basco TeamOct 18, 2021
Hi Scooby, thank you for your feedback! We always look to improve our quality and customer satisfaction. We offer our doors in a variety of glass thicknesses and always encourage our customers to see our doors in person at local hardware stores or showrooms. If you have any questions or concerns, please feel free to reach out to our customer service at 1-800-45-BASCO or inquiry@bascoshowerdoor.com.
1 found this review helpful
Sep 21, 2021
Worked great nice unit...
Worked great nice unit
by
Aug 27, 2021
by
Aug 16, 2021
Like the doors
Directions were confusing....
Like the doors
Directions were confusing.
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Jun 24, 2021
Easy to install and looks really nice.
Took a really long...
Easy to install and looks really nice.
Took a really long time to arrive.
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Verified Purchase
Jun 12, 2021
Contractor broke glass during install. Manufacturer replaced without fuss....
Contractor broke glass during install. Manufacturer replaced without fuss. Good product.
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Verified Purchase
Apr 21, 2021
Great for the price. This is not a high...
Great for the price. This is not a high end product but it looks good and is easy to install.
by
Verified Purchase
Apr 1, 2021
Install went well. Looks great....
Install went well. Looks great.
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Verified Purchase
Mar 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 17, 2021
This is an amazing replacement for the doors that I...
This is an amazing replacement for the doors that I had previously had. They were easy to prepare for installation and getting the fit right was not hard to do. Once we were ready to complete the install things went well and the directions were easy enough for us to follow. They appear to be made with sturdy materials and we have no reason to be concerned. We are also excited with the appearance and how they fit into our bathroom.
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Verified Purchase
Mar 17, 2021
Easy to install and the door is of good quality....
Easy to install and the door is of good quality.
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Verified Purchase
Mar 6, 2021
Decent quality for the price. Installation was very straightforward and...
Decent quality for the price. Installation was very straightforward and not overly complicated.
by
Verified Purchase
Feb 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 17, 2021
The directions to install definitely are in need of more...
The directions to install definitely are in need of more details for a easier installation.
by
Verified Purchase
Jan 15, 2021
Good product. Easy install. Roller adjustment screws keep coming loose. Used a lock nut to hold i...
Good product. Easy install. Roller adjustment screws keep coming loose. Used a lock nut to hold it in position.
by
Verified Purchase
Recommended
Jan 14, 2021
I replaced 18 year old corroded chrome two panel glass...
I replaced 18 year old corroded chrome two panel glass shower doors. I had been looking for months to find the set that fit my shower. These Basco doors were perfect and relatively easy to install. Most difficult part was curving lower track and wall rails to fit the curve of the shower. Overall I am very happy with my purchase!
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Verified Purchase
Jan 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 24, 2020
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Verified Purchase
Dec 14, 2020
very heavy duty. instructions were off, had to improvise....
very heavy duty. instructions were off, had to improvise.
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Verified Purchase
Dec 13, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 27, 2020
The doors were easy to install. They are very nice...
The doors were easy to install. They are very nice looking.
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Verified Purchase
Nov 26, 2020
A little pricey for what the product is. But it's...
A little pricey for what the product is. But it's nice. Not bad to install. You will need a good way to cut this aluminum frame to fit your shower opening. A good miter box or steel cutting miter. Overall its nice but the instructions could have been better.
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Response from Basco TeamNov 30, 2020
Thank you for your purchase and honest review of our product. We have shared this with our product team as we are reviewing how to improve our instruction guides. Please know our customer service team is available to help at 1-800-45-BASCO.
Verified Purchase
Nov 13, 2020
It was easy to install and a perfect fit for...
It was easy to install and a perfect fit for our bathroom
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Verified Purchase
Nov 11, 2020
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Verified Purchase
Aug 25, 2020
Basic, builder quality doors. Installation was simple. Looks nice, but...
Basic, builder quality doors. Installation was simple. Looks nice, but doesn’t feel like high-end door, yet they’re about 1/2 the cost so a good value.
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Verified Purchase
Jun 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 16, 2020
Easy to install. Looks terrific. Great quality.Love these doors!
Easy to install. Looks terrific. Great quality.Love these doors!