Customer Reviews for American Standard Champion 4 HET Tall Height 2-Piece 1.28 GPF Single Flush High-Efficiency Elongated Toilet in Bone, Seat not Included
Love love love this toilet!! pretty easy install other than...
Love love love this toilet!! pretty easy install other than my husband had a few issues with the toilet ring being too thin. Ended up using two rings to get the correct seal but more to do with our tile floor than the toilet. this is the first low water usage toilet we have ever had and so I was skeptical at first but so far it hasn't let us down. It flushes perfectly every time. It keeps the water level low so the toilet keeps cleaner. the bone color seems pretty light but Im even getting use to that. Definitely would recommend this toilet.
by
Verified Purchase
Jul 22, 2021
Toilet was smaller than previous American Standard and leaves a...
Toilet was smaller than previous American Standard and leaves a terrible line showing on my bathroom ceramic tile floor and the tank is loose
by
Response from AmericanStandardBrandsJul 27, 2021
LANA, Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
Verified Purchase
1 found this review helpful
Jul 17, 2021
Great flushing capability. Toilet sits high and is easy to use. The lid that we got was a soft ...
Great flushing capability. Toilet sits high and is easy to use. The lid that we got was a soft close and works great!
by
Verified Purchase
Recommended
Jul 17, 2021
It is very nice and looks great...
It is very nice and looks great
by
Verified Purchase
Jul 9, 2021
Good toilet. Replaced my 20 year old American Standard...
Good toilet. Replaced my 20 year old American Standard and works the same, although it uses less water. Impressive.
by
Verified Purchase
Jun 25, 2021
Great flushing toilet. Toilet seat that Home Depot recommended...
Great flushing toilet. Toilet seat that Home Depot recommended did not fit and wasn’t the same quality as the toilet itself
by
Verified Purchase
Apr 21, 2021
Water saving is great....
Water saving is great.
by
Verified Purchase
Apr 10, 2021
Taller elongated toilet
Worked awsome for the first year to year and half. After that started not flushing worth a @@@. Would probably not recommend this product to a friend after the first year. lo
by
Response from Consumer ConnectionsApr 13, 2021
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Customer review from American Standard
Apr 10, 2021
Beware of this toilet. new & needs plumber repair!
This is an undependable product. A valve shut off in the tank failed after only one and 1/2 years of usage by one person. Customer service was excellent but some replacement parts are out of stock for a month. Plus I am ending up paying a plumber to take the tank off and fix it. That shouldn’t happen to an almost new Champion 4 water saver toilet.
by
Response from Consumer ConnectionsApr 13, 2021
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Verified Purchase
Customer review from American Standard
Apr 9, 2021
The toilet was great, as I knew it would be....
The toilet was great, as I knew it would be. However, we had to wait about a month for it to ship, and there was confusion with the company both about the dates via e-mail, and at the store, where they tried to give me another toilet. Lucky I’m so well acquainted with this model, since we have 2 others of the same brand. Plus, the toilet seat, which shipped early, doesn’t fit it well. Love the toilet, hate the transaction. Wish I’d been able to buy it all at the store so I could see it…
by
Verified Purchase
Mar 28, 2021
Nice height but weak flush
Nice toilet, but I feel like the flush needs more water. Maybe in the front part of bowl to move things.
by
Verified Purchase
Customer review from American Standard
Mar 23, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 18, 2021
EZ pick up at the store works flawlessly...
EZ pick up at the store works flawlessly
by
Verified Purchase
Mar 17, 2021
Water level
I do not like the small water level surface in the toilet.
by
Response from Consumer ConnectionsMar 18, 2021
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Customer review from American Standard
Mar 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 5, 2021
Easy install and height is very comfortable...
Easy install and height is very comfortable
by
Verified Purchase
Feb 17, 2021
Well made tall toilet. It work great as advertised! I...
Well made tall toilet. It work great as advertised! I highly recommend this toilet! Easy to install and includes the wax ring.
by
Verified Purchase
Feb 17, 2021
Easy install works great as advertised very Pleased...
Easy install works great as advertised very Pleased
by
Verified Purchase
Jan 29, 2021
by
Verified Purchase
Jan 16, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
Jan 15, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 18, 2020
Love it!
My favorite thing about this toilet is the seat, which with a light tap continues to close on its own ... a pet peeve of mine with my husband!!! The low water amount was my initial concern, but has not been an issue at all of clearing the bowl of solid waste and not leaving a mess. Highly recommend!
by
Verified Purchase
Customer review from American Standard
Dec 15, 2020
Super powerful flush
I have had three of these toilets for almost two years. They are amazing. Good luck trying to clog it up! Never going to happen!
by
Recommended
Customer review from American Standard
Dec 13, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 12, 2020
Faulty flush valve seal
Nice height, but the flush valve seal had to be replaced within six months. Toilet ran water due to faulty flush valve seal.
by
Response from Consumer ConnectionsDec 14, 2020
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Verified Purchase
Customer review from American Standard
Dec 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 11, 2020
I like the addition height with this toilet, but the...
I like the addition height with this toilet, but the main feature of a great flush is true. It is a little loud, but it works really well and with the low water feature, the sound does not last long.