#1 Home Improvement Retailer

Customer Reviews for American Standard Cadet 3-Powerwash High-Efficiency 2-Piece 1.28 GPF Single Flush Elongated Toilet in White, Seat Not Included

Internet #204470458

Model #270CA101.020

Store SKU #1000543117

  • Toilet seat sold separately (compatible with model 5055A60CH.020)
  • PowerWash rim ensures superior bowl cleaning
  • Elongated toilet bowl shape for maximum comfort

Customer Reviews

  • 4.5
    out of 313 reviews
  • 87% recommend this product
Filter by:
Showing 1-30 of 313 reviews
Install was extremely easy and straight forward. I did not use the wax ring provided, partially because it was damaged and I like having a flange on the wax ring. My biggest complaint, one toilets mounting bolts measured 11” from the wall, so I used a 10” rough opening tank, there’s a solid 3” gap from the back of the tank to the wall, a 12” rough opening tank would have fit just fine and not left a large gap. I am happy with the flush performance. Four star is based on the fact that a 12” would’ve worked on an 11” rough opening, maybe that’s on me, I am not sure.
by
Response from AmericanStandardMar 5, 2024
Hello Jason,

Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet 3 Powerwash! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
I installed this toilet in about 2 hours. Everything went together with no problems. It flushes with authority. No adjustment needed. It’s a bit pricey but works as advertised.
by
Response from AmericanStandardFeb 21, 2024
Hello JT,

Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet 3! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
by
  • Verified Purchase
Arrived damaged twice.
by
Response from AmericanStandardJan 11, 2024
Hello N,

Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Defects in Porcelain
Upon opening the box I was distressed to find defects in the porcelain. There are two pinholes and a 2-inch indentation at the passageway that connects the tank to the bowl. Will it crack or leak at that defect? If I return the bowl, will the replacement also have defects that may be worse? Not sure what to do.
by
Response from AmericanStandardDec 14, 2023
Hello Thomas,

Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
    1 found this review helpful
    Works perfectly
    This toilet hasn’t clogged yet! It’s been about 8 months since installing it ourselves. Still no clog! Not even with my 9 year old son who uses way too much toilet paper. Another big sell is that American Standard uses universal parts. After living with a new builder grade toilet, that never worked well, even after repairs, I’ve come to realize how much peace and joy a great working toilet can bring into one’s life. I seriously give a nod of appreciation to this wonderful toilet everyday.
    by
    Response from AmericanStandardDec 8, 2023
    Hello Sleepycritter,

    Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet! This model comes with a five year parts warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

    Sincerely,

    Nicole

    Your American Standard Consumer Connection Team AmericanStandard
      • Recommended
      Installed easy and works great!
      by
      Response from AmericanStandardNov 1, 2023
      Hello HomeDepotCustomer,
      Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet! This model comes with a five year parts warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Nicole
      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Really like these toilets. Bowl is a little smaller than I expected but not a major issue. Easy to install. Water usage per flush is only 1.28 Gal. Great flushing power. I give them a 5 rating. The only problem I encountered was with the HD on-line order/tracking system. Problems from the start. Delivery to the store was 3 days late. I would give this system a 1 rating. Tracking system was useless.
      by
      Response from AmericanStandardOct 11, 2023
      Hello Michael,
      Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet! This model comes with a five year parts warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Nicole
      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Toilet flushes great. I wish I could purchase another one with a 12” rough in
      by
      Response from AmericanStandardAug 24, 2023
      Hello JAMES,
      Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet! This model comes with a five year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Nicole
      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      Handle could be a lot smoother.
      by
      Response from AmericanStandardBrandsJul 20, 2023
      Hello SHAREN,
      Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a five year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Nicole
      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      toilet not filling
      the float is hanging up on the wall of the tank. I put a wedge between them but the float is still not smooth and only goes down sometimes.
      by
      Response from AmericanStandardBrandsMar 3, 2023
      Hello Ronny,
      Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. It sounds like the fill valve need to be rotated to avoid the contact on the tank wall. If you need assistance with this please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Your American Standard Consumer Connection Team AmericanStandard
        1 found this review helpful
        Easy to install, fit was perfect. Works great. Would get...
        Easy to install, fit was perfect. Works great. Would get another one.
        by
        • Verified Purchase
        Good toilet for the reasonable price - great powerful flush...
        Good toilet for the reasonable price - great powerful flush
        by
        • Verified Purchase
        Should have listened to my plumber
        Totally disappointed. We’ve had AS Champion toilets for years. Best ever. But they didn’t come in a 10” rough-in, so I researched and looked at this model’s videos. It showed a video of flushing everything down without a problem, so we purchased the toilet. First issue is that the tank top doesn’t squarely fit on the tank. It will not seat completely. Second issue is that I’ve had to plunge this toilet at least a dozen times since installing it 3 months ago. Not much paper, either.
        by
        Response from AmericanStandardBrandsJan 26, 2023
        HoudiniNFO,
        Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved.
        Sincerely, your American Standard Consumer Connection Team AmericanStandard
          2 found this review helpful
          Easy to install
          easy to install, flushes quickly, oh I did not use the wax I bought the fluidmaster easy seal and that was a breeze, no messy wax. And I am a 65 yr old woman removed and installed it all myself
          by
          • Verified Purchase
          This toilet was just what I needed to replace the...
          This toilet was just what I needed to replace the old short tiny kid toilets that were installed in my home. They sit much higher and flush extremely well!
          by
          • Verified Purchase
          The toilet works great and the install was easy. ...
          The toilet works great and the install was easy. My only complaint is that the matching seat is plastic. Not inspiring. Else awesome.
          by
          • Verified Purchase
          American Standard Makes Good Commodes
          My handyman installed the Cadet 3 toilet in my rental house without any problems. However, I was disappointed that this toilet didn't include a seat which seems to be a standard item with other brands. Nevertheless, my tenants and their dog are happy users.
          by
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Great flushing toilet
          Toilet very easy to install. All neccessary parts included. Only wish that they included instructions on adjusting ball on flapper. My unit would not flush properly untill I found a place on line and adjusted the flapper float. Great flushing toilet and love the slow closing seat and the 1.28 gallon flush.
          by
          • Verified Purchase
          by
          • Verified Purchase
          Had it sent twice it was broke both times. Decided...
          Had it sent twice it was broke both times. Decided to go somewhere else to get my commode.
          by
          Response from AmericanStandardBrandsJul 20, 2022
          HomeDepotCustomer,
          Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
          • Verified Purchase
          Great toilet but no wax ring
          Excellent product. No problems with installation and no adjustments needed. Noticeably quieter than I expected. Only issue should include wax ring and flange bolts.
          by
          • Verified Purchase
          by
          • Verified Purchase
          Showing 1-30 of 313 reviews

          Frequently Bought Together

          Top Rated
          +
          +
          Price:
          $264.83