Q:what is platform height req for this slide?,
is there tolerance?, extensions? modifiable?
by|Apr 10, 2024
1 Answer
Answer This Question
A: Thank you for your question and interest in our slides! Please reach out to our customer service department (800-882-0272) with more details and we will be happy to assist you.
by|Apr 16, 2024
Q:What about shipping charges?
by|Oct 16, 2023
1 Answer
Answer This Question
A: Shipping charges are calculated at checkout due to varying distances from the nearest warehouse. You can always go through checkout and find the shipping charges without having to put in any payment methods.
by|Oct 17, 2023
Q:What is the size of the opening required for installation? Wondering if it’ll fit the treehouse I built last year.
Thanks
by|Oct 16, 2023
1 Answer
Answer This Question
A: The slide is 24" wide so will need atleast a 25" opening to ensure it will fit properly. The deck height should be within 5 - 7 feet high.
by|Oct 16, 2023
Q:What are the dimensions of the upper mounting
by|Aug 10, 2023
1 Answer
Answer This Question
A: The mounting dimensions are 32" tall x 30" wide.
by|Aug 14, 2023
Q:Can this slide be attached to a custom built platform? It will be cedar material, 6’ platform.
by|Aug 3, 2023
1 Answer
Answer This Question
A: The Super Scoop works with 5' - 7' decks. If this is a custom built playset be sure you are attaching it to the center of your board to avoid any splintering in the wood and it should work great.
by|Aug 3, 2023
Q:Is this 7’ deck truly 14’ length? Because the measurement say 135” which is really 11.25’ not 14’.
by|Jul 7, 2023
1 Answer
Answer This Question
A: The 7' slide is 11.25 feet in length. Thanks for the question!
by|Jul 10, 2023
Q:Do you sell a ladder to go with this. We want to put it on our dock.
by|Jul 5, 2023
1 Answer
Answer This Question
A: This slide is specifically designed for wooden playsets and thus we do not offer a ladder for the slide. Thanks for the question!
by|Jul 6, 2023
Q:We have a 5’ platform slide that we’re trying to repurpose on a new 6’ deck. Is there a way to make the offset work with the 5’ platform slide?
by|Jun 29, 2023
1 Answer
Answer This Question
A: To make a 5' platform slide work on a 6' deck you will need to add a 1' platform at the bottom to make up the difference. Thanks for the question!