Questions and Answers for STERLING 34 in. x 1.875 in. Curved Bar with Wide Grip in Matte Silver

A:  Is there any way to get to the back side of the wall? If you can put wooden block behind the wall .

A:  Ideally, 6-inch by 12-inch by 3/4-inch solid pine boards should be silicon glued into place in the recesses on the back of the Accord wall BEFORE it is fully installed. Then you just install per the measurements provided in the instructions. If you've already installed the wall without backers, you probably have three choices: First would be, tear out some drywall above the back wall and see if you can finesse a backer board across the desired location behind the wall. This probably is not very practical. Second would be to find the stud locations behind the wall, maybe by using a stud finder on the wall above the shower surround and tracing down from there, and using longer screws to bite into the studs. The last option I can think of would be to drill bigger holes where desired and use toggle bolts to pull the mounting brackets against the back wall. This would not bear as much weight, though, plus you'd have to find some way to cover the bigger holes behind the mounting plates. A couple of three-to-four-inch PVC or plastic tiles or discs between the mounts and the back wall, sealed with silicon during installation, might work to cover them and prevent water from leaking through, but I'm not aware of anything ready-made for that task. Good luck!

A:  Hello, my name is Heather with Kohler Customer Service. I would be happy to answer your towel bar/shower question. We do not recommend installing grab bars without age in place backers as the proper support will not be there. For the best assistance for installing 80012134-N, please contact our Customer Care line at 1-800-4KOHLER (1-800-456-4537). Thank you for your inquiry and choosing Sterling Plumbing.

A:  Thank you for your inquiry. Sorry, but these are not typically Home Depot stock items. Thanks again for checking.