Questions and Answers for PetSafe 10-1/4 in. x 16-3/8 in. Large White Freedom Patio Panel (76 in. to 81 in.) Pet Door

A:  Hello Helen, thank you for this question. Our Patio Panel is 3/4" wide and will fit most standard sliding glass door tracks.

A:  Thank you for your great question. We do not offer an alternate flap for this door; however, we do offer our Extreme Weather Sliding Glass Pet Door which will offer extra weather insulation in the heat or cold. The part numbers are ZPA17-17175 for the Medium size or ZPA17-17176 for the large size. If you have any further questions, please feel free to contact us at PetSafe directly at 1-800-732-2677

A:  Hello Juan, thank you for asking this question. Yes, this Freedom Patio Panel Pet Door will come with a latch for you to lock the panel to your sliding glass door.

A:  No, unfortunately there isn’t a way to lock the sliding door onto the doggy door. 

A:  The door is able to be installed in any type of sliding door. So yes, it can be installed in a vinyl slider.

A:  Thank you for this question, Cheryl! We do not recommend installing our Patio Panel Pet Doors in a vinyl sliding glass door. The installation process is subject to compromise the strength of your vinyl.

A:  No, it is a single pane.

A:  Thank you for your great question, Harold. This pet door will moderately help insulate from the weather. However, if you experience more extreme hot or cold in your area, you may like to consider our Extreme Weather Sliding Glass Pet Door instead. If you have any further questions, please reach out to us at 1-800-732-2677.

A:  No it is not

A:  No. The glass is single pane, and the frame is aluminum. If you are concerned about this, the frame is aluminum. That said, I live in San Diego and it regularly hits 100+ at my house and this is the least of my summer worries. Not having to get up to constantly let my dog out is well worth a few extra Pennies in AC and heat. 

A:  No.

A:  Hi - my dog has very short legs and he is only 11 pounds. I am thinking of adding a little step on both sides of the door so he can get through the door. Hope that works ok!

A:  The panel is sandwiched between a sliding patio door and the door frame so there is not need to cut the door. The panel needs a frame on the bottom of the swinging door so you cannot cut that out. You might be able to remove some of the bottom support but some needs to remain.

A:  Thank you for your question, Pippin. The bottom of the door cannot be cut. This will compromise the structural integrity of the door. We're sorry for any inconvenience.

A:  Thank you for this question! We do not recommend installing our Patio Panel Pet Doors in a vinyl sliding glass door. The installation process is subject to compromise the strength of your vinyl.

A:  Thank you for your great question. The flap opening on this pet door is about 10¼" x 16⅜". To see if this will work for your dog, please measure his shoulder height and width as even dogs of the same breed can have varying body sizes and shapes.

A:  Thank you for this question! The Large PetSafe Freedom Patio Panel is designed for pets up to 100 pounds. The opening for this size is 10 1/4" X 16 3/8".

A:  My English bulldog uses it with no problems And German Shepard also no problems.

A:  I have a Great Pyrenees. She's just under 100 pounds but she fits through the door without a problem.

A:  It a small gap! I believe there is a seal that comes with it!

A:  If you put the dog door in the same track as the patio door, you can butt the patio door upto the dog door. There will be no gap.

A:  No. If installed properly the door will alien up with the pet door and u have a rubber insulation that goes on door, between the door and pet door. Plus u have a lock which comes with pet door to lock the door so no one can get in ur house. Just follow the direction and u will be fine. If u have questions call home depot they will be glad to help u. Mark

A:  There is a foam strip included to prevent a gap. I’ve had the doggy door for many years and have never had any critters come inside.

A:  It leaves no gap. The appropriate trim is includeded To cover all gaps.

A:  Great question! Once this panel is installed, your sliding glass door will panels will overlap which does create a gap. This gap will be covered when you install the included rubber glass door sweep.

A:  I don’t have a dog with 1 leg but that’s ok. The dog uses his nose to push forward to open flap to go in or out of ur home. It won’t hurt ur dog It may take u many tries to get the dog to go in and out. Just because the is handicap does t mean he can’t learn how to go through the flap door.

A:  Thank you for your great question. The Large size door has a rise of 4¼", and the Large-Tall door has a rise of 8¼".