A: Hello, Here are some model for window AC- LW1522IVSM, LW8022IVSM, LW1822IVSM, LW2422IVSM, LW2421HRSM. This is depend on the room area capacity. ^Vanessa
by|Jan 13, 2023
Q:What is the weight of LG 9500 BTU 230 volt air conditioner?
by|Nov 25, 2022
1 Answer
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A: Hello, it is 70 lb.^Venette
by|Nov 27, 2022
Q:does this unit need a drain
by|Aug 29, 2022
2 Answers
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A: The unit should be mounted tipped slightly away from the building. The water will drain out of a drain hole. That being said you can add a drain hose if you want to direct the water away from the area.
by|Sep 3, 2022
A: Yes it does.^Venette
by|Aug 30, 2022
Q:Can you control it with your phone
by|Aug 26, 2022
2 Answers
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A: No.
by|Sep 6, 2022
A: No you cannot.^Venette
by|Aug 29, 2022
Q:What is the correct size BTU thru-the-wall a/c for my finished basement? One space is step below the other. The levels measure approx. 16' x 25' and 18' x 25'. I was thinking of the 13K BTU LG.
by|Aug 22, 2022
1 Answer
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A: Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
by|Aug 23, 2022
Q:Am purchasing through the wall AC , do I need to purchase the sleeve separately
by|Aug 10, 2022
5 Answers
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A: Hello, yes the sleeve is a separate purchase. ^Nikki
by|Oct 28, 2023
A: Yes
by|Aug 14, 2022
A: Yes you purchase sleeve separately
by|May 4, 2023
A: Yes. The sleeve was not included.
by|Aug 12, 2022
A: That is a separate purchase and does not come in the box. Unless you have an existing sleeve that you can use.
by|Sep 6, 2022
Q:Just got this, fan does not change speeds at all.
by|Jul 27, 2022
4 Answers
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A: Please contact our Customer Support via direct message on Facebook so we could assist you. ^Venette
by|Jul 28, 2022
A: Ours does change speeds, but it's very very subtle. Our fan also takes about a minute to reach full speed. LG could definitely improve on this.
by|Aug 3, 2022
A: No it doesn't. NOT HAPPY about that. I did note that we can change the speed on fan only with the remote. :(
by|Sep 6, 2022
A: The fan changes speed when its in the economy mode only.
by|Aug 6, 2022
Q:"Through-the-Wall (TTW) wall sleeve sold separately" , so which one should I choose that is compatible? Home Depot suggests a different brand that does not explicitly indicate that it supports this LG model so that makes me unsure.
by|Jul 25, 2022
1 Answer
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A: Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
by|Jul 26, 2023
1 found this answer helpful
Q:Can someone install this for us and take out the old one?
by|Jul 25, 2022
1 Answer
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A: Hello, please contact Home Depot regarding this concern.^Venette