A: Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
by|Jul 30, 2023
1 found this answer helpful
Q:I have a 220v plug and looking to replace the existing wall ac unit with this one, can this unit be used with the same outlet, it says it is a 230v.
by|Jul 11, 2022
2 Answers
Answer This Question
A: Yes. Basically 220 and 230 are the same.
by|Sep 6, 2022
A: Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
by|Jul 25, 2023
Q:What direction does the air flow naturally without the Louvers. Thanks Chris
by|Jun 21, 2022
1 Answer
Answer This Question
A: Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
by|Jun 22, 2022
Q:How deep does my wall sleeve have to be to fit this unit?
by|Jun 17, 2022
1 Answer
Answer This Question
A: Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
by|Oct 28, 2023
Q:Why do they show a window instalked air conditioners ehen it is a throughthe wall unit. Do they not know the difference?
by|Jun 15, 2022
1 Answer
Answer This Question
A: Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
by|Jul 11, 2022
1 found this answer helpful
Q:Does the baffle have to be installed? What purpose does it serve?
by|May 30, 2022
1 Answer
Answer This Question
A: Hello, yes it does.^Venette
by|May 31, 2022
Q:What through the wall air conditioning unit will fit my existing 24 inch wide x 15 inch height wall sleeve
by|May 29, 2022
1 Answer
Answer This Question
A: Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
by|Jul 30, 2023
1 found this answer helpful
Q:wall sleeve included?
by|May 9, 2022
6 Answers
Answer This Question
A: no
by|May 15, 2022
A: No, you purchase sleeve separately
by|May 10, 2022
A: The wall sleeve was not included. I purchased the sleeve separately .
by|May 13, 2022
A: No you have to purchase it separately.
by|May 18, 2022
A: Hello, yes it is.^Venette
by|May 7, 2023
A: No
by|May 14, 2022
Q:The specifications say this product is non-returnable. Can I exchange it if there's a problem?
by|Apr 30, 2022
2 Answers
Answer This Question
A: Hi, please contact Home Depot regarding this matter. ^Venette
by|May 14, 2022
1 found this answer helpful
A: Noisy and no remote control
by|May 13, 2022
Q:For the Lg 9500 btu air conditioner is there a problem using a 20 amp circuit breaker since it mentions a 15 amp circuit breaker?
by|Mar 29, 2022
1 Answer
Answer This Question
A: Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette