Questions and Answers for HOMELEGEND Anzo Acacia 3/8 in. Thick x 5 in. Wide x Varying Length Click Lock Exotic Hardwood Flooring (26.25 sq. ft. / case)

A:  Dear Customer: The manufacture states that acceptable floor coverings include: solid hardwood, linoleum, terrazzo, ceramic tile and other “moisture sealing floors.” For additional information please contact our technical department at 877-630-1800.

A:  Dear Customer: Please contact our technical department at 877-630-1800 for more information.

A:  No, it does not have the underlayment on it.

A:  Dear Customer: This product does not have an attached underlayment.

A:  Dear Customer: Please contact our technical department at 877-630-1800 for assistance.

A:  It’s horrible. The interlocking pieces don’t fit snug at all. It’s definitely not a quality product. We used 2 of 13 boxes and pulled it back up. It’s a waste of money and a complete let down. It does look nice but not worth the money at all.

A:  Dear Customer: Per the Manufactures Instructions this product can be installed below grade. For more information, please contact our technical department at 877-630-1800.

A:  Yes, you can use this over a concrete.

A:  I installed these floors it in my garage room that has concrete. I painted the floor with a sealer to protect against the moisture before putting down the installation and floors. I haven’t had any problems in the last 3 years.

A:  Acacia

A:  It looks like the acacia wood in the picture. It's an engineered product so it's several different pieces laminated together. It does have an almost velvet like feel (which I like) on the matte finish. I'm very pleased with the product. Do take note though to open all of the boxes and look for the color variations as there is quite a difference in some pieces being a lot more of a blonde tone that what is in the picture. I actually used some of these pieces underneath where I knew some of the furniture would be as it was quite an unwanted (for me) contrast.

A:  Dear Customer: Please contact our technical department at 877-630-1800 for more information.

A:  Dear Customer: This product can be installed over radiant heated subfloor. Operating surface temperature must be less than 84°F. Decrease temperature before installation. Increase temperature gradually after installation.

A:  Dear Customer: Acceptable floor coverings include: solid hardwood, linoleum, terrazzo, ceramic tile and other “moisture sealing floors.” Unacceptable floor coverings include: carpet, needle punch felt, edge glued linoleum and other “moisture absorbing flooring.” Radiant Heated

A:  You will need a moisture barrier anyway. Get a thicker one and lay the planks on top.

A:  Dear Customer: An additional installation option is a full spread glue. Use premium flooring adhesive which is non-water based, formulated for hardwood flooring installation. Preferred type: moisture cure urethane floor glue. Please contact our technical department at 877-630-1800 for more information.

A:  Not sure about the vapor barrier on concrete but we glued it on our sheet rock wall and it turned out beautiful! After we glued it we put some weight on top for at least 12 hours.