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Questions and Answers for HOMELEGEND Anzo Acacia 3/8 in. Thick x 5 in. Wide x Varying Length Click Lock Exotic Hardwood Flooring (26.25 sq. ft. / case)

Internet #205437834

Model #HL156H

Store SKU #1000398581

Anzo Acacia 3/8 in. Thick x 5 in. Wide x Varying Length Click Lock Exotic Hardwood Flooring (26.25 sq. ft. / case)
(111)Questions & Answers (70)
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Questions & Answers

70Questions
caret
Q:I need to replace a transition piece Laminate flooring to tile. What is that product. Appears to sit on top of both flooring, glued perhaps?! Will I be able to just remove and install new trim piece between existing if measurement is the same?!
by|Nov 5, 2023
1 Answer
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A:  Thank you for your question. The intended coordinating hard surface reducer for Ember Acacia is the Roppe Lilac (#317120564). How you remove the current trim piece will depend on the construction and installation method. If it is a nail down installation, generally it is reasonably easy to uninstall the trim piece a replace it with something new. A glue down installation can be more difficult to replace. I'd suggest you speak to an associate in the flooring department of your local Home Depot or give our technical services department a call at 877-630-1800.

by|Nov 6, 2023
    caret
    Q:What do i put between wood floor and patio door?
    by|Jul 13, 2022
    1 Answer
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    A:  Thank you for your question. Usually, for situations like yours, you will want to use a reducer. The Roppe Solid Lilac (1006423548) is intended to coordinate with the Hand Scraped Ember Acacia.

    by|Jul 15, 2022
      caret
      Q:Hello, how do you go about looking for a warranty for this product?
      by|Jan 15, 2021
      1 Answer
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      A:  Thank your for your question. The warranty for this product can be found on its page on HomeDepot.com in the product overview section.

      by|Jan 18, 2021
        caret
        Q:Can this product be installed over existing tile if floor is level through out. Will it fade ?
        by|Aug 10, 2020
        1 Answer
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        A:  Dear Customer: Acceptable floor coverings include: solid hardwood, linoleum, terrazzo, ceramic tile and other “moisture sealing floors.” Please contact our technical department for additional assistance at 877-630-1800.

        by|Aug 11, 2020
          caret
          Q:What kind of underlayment is recommended for this product
          by|Jul 19, 2020
          1 Answer
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          A:  Dear Customer: Concrete Subfloor: For floating installation, use 6 mil polyethylene film or other means with equivalent permeability. Wood Subfloor: Use asphalt-saturated kraft paper or #15 or #30 felt that meets ASTM Standard D4869 or UU-B-790, Grade D.

          by|Jul 20, 2020
            caret
            Q:can this floor be used on an outside deck
            by|Jun 8, 2020
            1 Answer
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            A:  Dear Customer: The manufacture does not recommend installing this floor on an outside deck. Existing home should have a consistent room temperature of 60°F-80°F and relative humidity (RH) of 35%-55%. Continual deviation from these conditions will affect the dimensions of flooring.

            by|Jun 11, 2020
              caret
              Q:Would you install this in a heavy traffic area with little kids?
              by|Jun 4, 2020
              1 Answer
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              A:  Dear Customer: Please contact our technical department for assistance with Care & Maintenance.

              by|Jun 8, 2020
                caret
                Q:I have installed this floor over concrete on the ground floor of my house. Should I seal the floo...
                by|May 14, 2020
                2 Answers
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                A:  Dear Customer: Please contact our technical department at 877-630-1800 for more information.

                by|May 18, 2020

                  A:  I had mine installed over concrete as well but didn’t seal it. It’s been three years and still looks as beautiful as the day it was installed! I get so many compliments on my floor!

                  by|May 16, 2020
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