Q:What is the width of the bowl of Model # N2428RB?
by|Mar 25, 2024
1 Answer
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A: Hello RonR, The overall bowl is about 15 inches. At the top, for the seat, the width is a little over 14 inches. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Mar 26, 2024
Q:How high is the toilet from floor to seat
by|Mar 24, 2024
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A: Hello Valued Customer, The bowl (ceramic only) is around 16.5" tall. With the supplied seat installed the height will be about 17.5". The toilet is designed to be compliant with the ADA standard of bowl height between 17" - 19" with seat installed. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Mar 25, 2024
Q:Drain size needed
by|Mar 19, 2024
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A: Hello Ernest, This model can be used on either 3" or 4" drains with proper flange setup. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Mar 20, 2024
Q:Is the black toilet color "black matte"?
by|Mar 16, 2024
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A: Hello Valued Customer, The finish is glossy black. Should you have further comments or need future assistance, please call Customer Service @ 1-855-434-5224 where one of our Representatives can assist you.
by|Mar 18, 2024
Q:Do I need to buy any other parts for installing the toliet?
by|Mar 7, 2024
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A: Hello Heidi, The toilet comes with all the needed valves pre-installed within the tank. Also included are a seat & standard 1" thick wax ring with mounting hardware for the floor connection. One item not included is the water supply line to connect the toilet to the wall valve. This is due to the wall connection size varying depending on the wall valve that is being used. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Mar 8, 2024
Q:Is this a slow closing seat?
by|Feb 25, 2024
1 Answer
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A: Hello RonP, This product is supplied with a standard-close seat. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 29, 2024
Q:Is this a extra tall toilet
by|Feb 24, 2024
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A: Hello Darlene, This is considered chair/comfort height. The bowl (ceramic only) is around 16.5" tall. With the supplied seat installed the height will be about 17.5". The toilet is designed to be compliant with the ADA standard of bowl height between 17" - 19" with seat installed. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 26, 2024
Q:How to determine right size toilet seat replacement
by|Feb 7, 2024
1 Answer
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A: Hello Valued Customer, For this model you would use a round seat. That sets the distance from the hinge mount centers to the front at 16.5" in length. The spacing between the hinge mount centers is 5.5". The width of the bowl top is about 14.25". Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Mar 16, 2024
2 found this answer helpful
Q:Does it come with the hardware?
by|Feb 7, 2024
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A: Hello TheNez, The toilet comes with all the needed valves pre-installed within the tank. Also included are a seat & standard 1" thick wax ring with mounting hardware for the floor connection. One item not included is the water supply line to connect the toilet to the wall valve. This is due to the wall connection size varying depending on the wall valve that is being used. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 18, 2024
2 found this answer helpful
Q:What is diameter of flush valve for replacement
by|Feb 3, 2024
1 Answer
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A: Hello John, This toilet uses a 3" flush valve. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.