Questions and Answers for Delta Ashlyn 4 in. Centerset 2-Handle Bathroom Faucet with Metal Drain Assembly in Venetian Bronze

A:  Hi Curious, thank you for contacting Delta Faucet Company! Our 2564-RBMPU-DST is our 4" inch center set lavatory faucet and the base plate is part of the faucet which cannot be removed. The 3564-RBMPU-DST is our DST widespread that can fit in a 4 1/2" inch to 16" inch installation and will not have the baseplate. Please refer to the link below. https://www.homedepot.com/p/Delta-Ashlyn-8-in-Widespread-2-Handle-Bathroom-Faucet-with-Metal-Drain-Assembly-in-Venetian-Bronze-3564-RBMPU-DST/205603191 Tech Specs - https://images.thdstatic.com/catalog/pdfImages/ca/cad39865-aec9-4d63-bdc5-622294536721.pdf We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

A:  The supply lines can be looped, or they can be cut to any length per the installation instructions. They should not need to be removed.

A:  Hi Derek, Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. The supply lines for this Delta Faucet model 2564-SSMPU-DST can be looped to accommodate limited space under the sink. The DST supply lines can not be removed or replaced. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

A:  Hi Jay1, Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. We recommend cleaning this Delta Faucet model 2564-RBMPU-DST Ashlyn 4 in. Centerset 2-Handle Bathroom Faucet with Metal Drain Assembly in Venetian Bronze with a 50/50 solution of white vinegar and water. If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All-Purpose Cleaner, Fantastik® All-Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

A:  Hello JMO44, Thank you for your question. The Ashlyn 4 in. Centerset 2-Handle Bathroom Faucet does come with hot and cold indicator buttons. I hope that clears up any confusion. Best Regards, Eric

A:  Yes, if you look closely at the back of the spout, there is a square that lifts up and down for the drain.

A:  Hello Michelle, Thank you for your question. Yes, the Delta Ashlyn Lavatory 2564-RBMPU-DST faucet does come with a pull-up lift rod on the top of the spout (back). Best regards, Tanya

A:  Yes it does, also comes with a new drain. On the very back in the picture you can see a little square piece that looks different than the rest of the faucet, that's the plunger/drain rod.

A:  Hi Buybeach, Thank you for your question. The lift rod assembly of the Delta Ashlyn Lavatory 2564-MPU-DST faucet is located on the top back side of the spout assembly. Please feel free to call, email, or message us on social if there is anything else you need. Best regards, Tanya Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

A:  yes, pop up drain

A:  The pop up is on the back of the spout where the water comes out. It lays flat and you pop it up to close the drain.

A:  YES, ASSEMBLED IN THE USA...TAKEN FROM THE LABEL

A:  box is gone

A:  THE BOX LABEL INDICATED 'ASSEMBLED IN THE USA'

A:  Hello HM, Delta manufacture Delta faucets plant facilities in Greensburg, Indiana; Jackson, Tennessee; London, Ontario, CA (and Panyu, China). As a global manufacturer, Delta also source and assemble a number of parts around the world. No matter where in the world the products are sourced, manufactured or assembled, they are built to Delta Faucet Company’s exacting specifications and are quality tested to ensure long-lasting performance. The location information on the back of the box will tell you where your specific faucet model was made. Best regards, Brandis

A:  Hi Texas, Thank you for your question! We do not recommend to use any products that contain bleach or other harsh chemicals. The faucet can be cleaned by wiping with a soft, damp cloth. Hard water stains can be removed with a 50/50 solution of white vinegar and water. Best regards, Jon