Q:None of the descriptions for your gas fires give the size/dimensions for the burner. What is the ...
by|Nov 14, 2017
1 Answer
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A: Hi there! The inner diameter is 20" and the stainless steel single burner is 12". To learn more, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or you can always email us at Happy2Help@Bondmfg.com. We hope this helps!
by|May 5, 2023
Q:Adhesive for bricks
by|Aug 6, 2017
1 Answer
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A: Hi there, thanks for reaching out! Any epoxy adhesive will suffice. Because we do not manufacture adhesives for the Envirostone bricks, there is no one brand we can recommend. To learn more, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. We hope this helps!
by|May 4, 2023
Q:Is the flame adjustable?
by|Jun 12, 2017
1 Answer
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A: Absolutely! To learn more, please feel free to give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. Stay warm :)
by|May 4, 2023
Q:Hi, Can you put glass in fire pit instead of using the lava rocks? thank you!
by|Apr 25, 2017
1 Answer
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A: Absolutely! The best way to do this is to add the glass over the lava rocks. The flame needs to stay oxygenated and the glass alone is a little too dense. Find more details on the process here https://goo.gl/qysh5Y, or you can call us at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. Stay warm!
by|Apr 25, 2017
Q:what specifically is needed to convert to natural gas?
by|Feb 28, 2017
2 Answers
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A: Hi Tim, thanks for reaching out. You will need a 90k conversion kit, which comes with everything needed for the job. If you have any other questions, feel free to give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. Stay warm!
by|May 4, 2023
A: usually, it means an orifice change as one needs smaller orifice
by|May 4, 2023
Q:Are the bricks just dry stacked?
by|Jan 18, 2017
2 Answers
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A: Just dry stacked. They are very difficult to keep together.
by|May 4, 2023
A: Thanks for reaching out! The best part about this kit is that you are able to build it and take it down as needed, therefore, the bricks are not held together. We have sold thousands of these units and have no reports of the dry construction being troublesome. If you would rather add an adhesive, you may do so. If you have any other questions, feel free to contact us directly at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or you can always email us at Happy2Help@Bondmfg.com. Stay warm!!
by|May 4, 2023
Q:How long is the fire pit able to run on one regular sized propane tank?
by|Aug 9, 2016
1 Answer
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A: Great question! The tank hours are dependent upon the settings used and the wind intensities. Overall, the hours range from 6-12 on a 20 lb. propane tank. If you have any other questions or concerns, please call us directly at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST. Stay warm!
by|May 3, 2023
Q:Can you set this fire pit up using only 2 layers of bricks instead of the 3 that are pictured?
by|Jul 15, 2016
2 Answers
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A: Because of the depth of the firebowl, we recommend using the three layers as photographed. If you would like to discuss further, please feel free to give us a call at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST. Have a great day!
by|May 3, 2023
A: you probably could, but be aware of what is underneath due to closer heat.