Questions and Answers for Bond Manufacturing 39 in. Round Gas Insert Stainless Steel Fire Pit with Brick Fire Table

A:  To better assist with your question, could you please give us a call? We would like to learn more. You'll want to make sure that what you use is heat resistant and can withstand the high temperatures after prolonged use, so sand would not be ideal for your unit. We look forward to speaking to you!

A:  That would be no problem, it just affects the distance from the pit that your propane tank is.

A:  You may do so, however, you will need to convert the unit. We're glad to know that you plan on seeking the help of a licensed professional to ensure that it's done correctly! If there is anything else we can assist with, please feel free to give us a call at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST. Stay warm!

A:  Hi Ken, thanks for reaching out! The tank hours vary depending on the setting used and the wind intensities. If you were to continuously operate the unit on high, the tank would last for about 5 1/2 hours. If you have any other questions, feel free to give us a call at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST, or you can email us at Happy2Help@Bondmfg.com. Stay warm!

A:  I used mine a campsite on particularly cold weekend and ran full tilt. lasted about 4 hours

A:  Hi Jamar, thanks for reaching out. You can definitely incorporate more bricks to add to the height of this unit, but keep in mind, it has been designed to store the propane tank externally. If you have any other questions, please contact us directly at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST, or you can always email us at Happy2Help@Bondmfg.com Stay warm!

A:  Thanks for reaching out! The shipping weight is about 184 lbs. For more information, feel free to give us a call at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST, or by email at Happy2Help@Bondmfg.com. Stay warm!

A:  Hi Kristine, thanks for reaching out! You can definitely use fire glass in this unit, we recommend LavaGlass to be exact. LavaGlass withstands the high heat without ever cracking or peeling, just be sure to get 10-15 lbs of the 1/2 inch sized glass, or bigger. If you have any other questions, feel free to contact us at 1.866.771.2663 Monday - Friday from 8 a.m. - 4:30 p.m. PST, or by email at Happy2Help@Bondmfg.com. Stay warm!

A:  No, the tank does not go under the pit.

A:  Hi Bison, thanks for contacting us! Unfortunately, this unit is too low to the ground to house the tank. If you wish to conceal the tank, the best way to do so is by using a Tank Hideaway, check it out here http://goo.gl/4CEIp0. The Tank Hideaway also doubles as an end table, which is fitting for any patio area. If you have any other questions, feel free to contact us at 1.866.771.2663 Monday - Friday from 8 a.m. - 4:30 p.m. PST, or by email at Happy2Help@Bondmfg.com. Stay warm!

A:  No. You need to place it away from the unit. In my understanding of chemistry, heat and propane do not make good bedfellows.

A:  Thanks for reaching out. The tank hours vary simply because they're dependent on the settings used and the intensity of the wind. On average, the hours range from about 6 to 15. If you have any other questions, feel free to contact us at 1.866.771.2663 Monday - Friday from 8 a.m. - 4:30 p.m. PST, or by email at Happy2Help@Bondmfg.com. Stay warm!

A:  It is possible to convert this unit, however, we advise that you do so through a licensed professional to ensure that it's done correctly. Please keep in mind that any alterations will void the warranty because we cannot guarantee the workmanship of a third party. If you have any other questions, feel free to contact us at 1.866.771.2663 Monday - Friday from 8 a.m. - 4:30 p.m. PST, or by email at Happy2Help@Bondmfg.com. Have a great day!

A:  Thank you for bringing this to our attention, we will correct this. The Envirostone bricks have more of a cement look to them and the hose is 10 feet long. Installing the pad or blocks is a great safety precaution, as this unit does sit low to the ground. If you have any other questions for us, feel free to contact us at 1.866.771.2663 Monday - Friday from 8 a.m. to 4:30 p.m. PST or by email at customer.service@Bondmfg.com. Have a great day!