Questions and Answers for Pleasant Hearth 23 in. Electric Log Set with Heater

A:  The cord is every bit of 6 feet in length. It comes out of the ride rear of the unit.

A:  The cord is 6 ft long.

A:  I don't see why not. As long as you can keep water from getting into it it should be fine. Not sure you are going to get any heat from it outside, but might look nice at night.

A:  No, this heater would not work for your application.

A:  Hello Nubs, our Customer Service Team would be happy to assist you with placing an order. Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group Customer Support

A:  Yes you can order one.

A:  Hello Stacy, the heater in this electric log set is thermostatic; it will cycle the heat on and off in response to the changing room temperatures. If this does not describe your situation then our Technical Support Team would be happy to assist you with assessing and resolving the problem. We are more than happy to stand behind the quality and performance of our products; please reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group Customer Support

A:  I have not. It may be ok but it sounds to like it is over heating?????

A:  Hello Kennyb, just make sure not to run the cord under carpeting, throw rugs, runners or anything like that. - GHP Group Customer Support

A:  My outlet is 2’ from fireplace. I just have a faux plant in front of the outlet. In the spring I’ll just unplug and put behind the screen.

A:  Hello Betty, the Pleasant Hearth 20 in. Electric Fireplace Logs, Model # L-24, is similar and does not have a heater. - GHP Group Customer Support

A:  No. Doesn’t give off that kind of heat.

A:  Hello Connie, this electric log set has a 6 foot power cord. - GHP Group Customer Support

A:  This model comes with a 6' cord.

A:  Please read the specifications.

A:  Hello Amfm, this electric log set is approximately 9" in depth. - GHP Group Customer Support

A:  The wattage is not adjustable on my unit...

A:  Hello Josh, this electric log set has a thermostatic heater that turns on and off depending on the temperature in the room. The five heat settings are thermostatic settings which determine how warm the room has to be to satisfy the thermostat. The heater always runs at the same wattage. - GHP Group Customer Support

A:  Hello Mg702, this log set requires a 15-Amp, 120-Volt, 60 Hz circuit with a properly grounded outlet. The Use and Care Manual has grounding instructions and diagrams showing what kind of outlet is needed. You can find the Use and Care Manual linked on this product page to the right of the Product Overview. - GHP Group Customer Support

A:  A regular 120V plug just as you use for a lamp, TV., etc.