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Showing 1-30 of 595 reviews
Jul 26, 2022
It’s not always about the purchase
It’s not always about the purchase. I’ve had the worst online experience at Home Depot. One month later I’m waiting on patio furniture just realize the day of delivery it’s out of stock. Available in stores at double the price though. When I called Home Depot online they suggested I go to different locations and see if maybe somebody would be able to help me. Basically hat in hand, grovel and good luck. Seven stores later and an empty gas tank I found myself in the Winter Haven Home Depot. Going to this location I interacted with the manager name Candace. What little authority she had she made sure she was able to weld it for my benefit. Originally I purchased a five piece conversation patio set at a great price. She was able to locate one piece out of the five and give me the online price. She was extremely apologetic that she couldn’t do more and listened to me vent without losing patience with me.
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Recommended
Jul 11, 2022
Nice store with helpful emolyees
I bought this two days ago and so far it's worked great for me.
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Recommended
Apr 21, 2024
SHOPPING EXPERIENCE
My husband and my self went to looking in to buying cabinets and we had a great experience. Barbara was amazing. all home depot should have one of her
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Recommended
Apr 20, 2024
customer service
I just wanted to give Darryl S a very big Thank you for your help today. Thank you for taking the time and helping us understand what we needed and another brand we could use because what we wanted wasn't in stock. They need more associates like you and the young man.
by
Mar 20, 2024
Winter Haven Home Depot Staff are GREAT
I bought an appliance set a couple of weeks ago.
Great service and Great prices.
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Recommended
Mar 13, 2024
Great Garden Ideas
This location has the seashell landscaping that I’ve been searching for at the best prices check them out.
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Recommended
Mar 8, 2024
Excellent service in plumbing dept
Purchased a water heater two weeks ago and went back to buy a toilet. Andrew in the plumbing dept was excellent. He helped me inspect and Calvin assisted me outside in loading. Great staff! Friendly and helpful made my shopping experience quick and painless! Thank you all at Winter Haven FL store
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Recommended
Mar 1, 2024
Prices
Good prices for your home project!
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Recommended
Feb 25, 2024
If you need help in lumber see Alex
Alex in lumber was wonderful! Took me to my product and helped me load.
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Recommended
Jan 20, 2024
Great customer service
Heather was very helpful finding exactly what I was looking for! Good customer service is hard to find these days!!!! Thanks again Heather!
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Recommended
Dec 28, 2023
BEST HOME DEPOT THIS SIDE OF THE GULF
I AM SO HAPPY WITH SHOPPING EXPERIENCE AT THIS STORE. I LOVE THE PRODUCTS I PURCHASE. THIS IS WHERE I GO TO FIX AND UPDATE MY HOME. THANK YOU FOR THE CONVENIENCE OF HAVING THIS STORE IN MY NEIGHBORHOOD... AND LOVE THE STAFF
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Recommended
Dec 27, 2023
Good Store
Well supplied inventory
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Recommended
Dec 19, 2023
Great help!
Thank you Victor for helping us out. Had a plumbing issue and he did not give up until we left with what we needed.
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Recommended
Dec 12, 2023
Great store
This store is very close to where I live and I've always been taken good care of. I was able to get help loading which helped me a lot
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Recommended
Nov 16, 2023
Excellent service
Everywhere I turned staff was available to help me with real knowledge, patience and kindness.
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Recommended
Oct 28, 2023
Knowledgeable staff
We were very pleased to have Horace P as our associate and he walked us through the whole process of selecting our flooring
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Recommended
Oct 28, 2023
Great customer service
Darrell S we’re proud of you for being so kind and helpful thank you very much!
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Oct 6, 2023
Don't have a nickname
I love shopping at this store
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Recommended
Oct 2, 2023
PVC Attachments
PVC piping section has many attachments and Andrew offered to help me locate what I was looking for. I appreciate good communication.
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Recommended
Aug 25, 2023
Awesome customer service!
Love this Home Depot! Close to where I live and great customer service. I don’t know much and need all the help I can in there. The employee even near closing time was so helpful and nice. Definitely will keep coming back to this store!
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Recommended
Aug 7, 2023
Find It
Insulator for my home HVAC
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Jul 1, 2023
Wonderful Employees
Outstanding Service. Excellent people’s skills
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Recommended
Jun 24, 2023
Fantastic Customer Service
Great customer service. Very friendly and helpful.
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Recommended
Apr 29, 2023
Exceeding Expectation
On my last visit to the store, I had a very good experience with two employees, who went the extra mile for me to get everything I needed at the moment. This exceeded my expectations for Home Depot and I can now be more confident in buying from the store again. Vanesa had the kindness to serve another customer who was a bit angry and she also helped him and the man left the store very happy because of Vanesa's service and even served as a translator for other Spanish-speaking customers who required assistance. that assistance. I am very grateful to Vanesa, Angie and in essence to Homed Depot.
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Recommended
Apr 27, 2023
Friendliest Staff
Diane, Maria, Mike, Darryl and Brittany make shopping here a pleasure. They are very helpful and knowledgeable and go out of their way to brighten people’s day. Thank you for all you do.
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Recommended
Apr 14, 2023
accomodating
accomodating people in your store Diana and Darrell
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Recommended
Apr 4, 2023
poorly run
when you go there the isle will be closed for restocking no help employees walking around vaping as about some cabinets from the girl at the kitchen cabinets maybe to help me she said they are in so and so isles
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Apr 2, 2023
Helped To Complete My Purchace By Helping With An App
Home Depot Winter Haven, Fl.'s store helped me to complete my purchase by aiding with the correct applicaton and password combination.
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Recommended
Mar 18, 2023
Excellent sustomer service
I bought 3 wall cabinets online and had delivered. When I got them the shelves was missing. I went to the WH Home Deport to see if they was supposed to have them and I was greeted by Don at 1st and he verified YES, they was supposed to come with a shelf inside. Don went Above and Beyond to search for 3 more shelves for me. I was then greeted by JC who had to give the approval for the replacement shelves. He was super nice and helpful and approved what was missing. Two good and friendly workers. If WH Home Depot has other nice and friendly workers at the WH Home Depot that are like JC and Don I will defiantly keep shopping here.
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Recommended
Mar 7, 2023
Winterhaven store
I bought some items and the employee was so friendly and show us where to find items we couldn't find.very great customer service.Cashier was so nice.Thank you Robert