#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)871-7604
Tool & Truck Rental(210)871-7602
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4909 Windsor Hill
San Antonio, TX 78239
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Customer Store Reviews

  • 4.5 out of 584 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (584)
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Showing 1-30 of 584 reviews
Review
Great employees, just to few of them
by
    • Recommended
    Customer service
    Great customer service
    by
      • Recommended
      Great customer service
      The store employees here were the best I have experienced in my Home Depot shopping over many years. Bought a product recommended by an employee and am very happy with it.
      by
        • Recommended
        Stellar customer service
        well, I did buy a shed at Home Depot and I used the design help inside the store and it still was cheaper than having one built by anybody else. I was quoted hundreds of dollars more by other contractors, and this one is built, painted to match my home, delivered and installed for an amazing price.
        by
          • Recommended
          Customer service
          Store employees were friendly and helpful.
          by
            • Recommended
            Excellent employee at Windcrest location!
            Recent interaction with fantastic employee at Home Depot Windcrest location restored my faith in construction supply store - entire order was complicated and Fedora made the entire experience trouble free and enjoyable for us! Can’t wait to order through her again!
            by
              • Recommended
              Awesome Customer Service
              I recently purchased a washer and dryer and there was a issue which was quickly rectified by both Store manager and Samsung. Of late I purchased a refrigerator and there were no problems and Carl W at Appliance Specialist did an excellent job.
              by
                • Recommended
                Exceptional customer service
                We had to buy kitchen cabinets. Immediately Alex. M offered to assist us. He was very kind, professional & patient with us. He helped us thru the entire process. He always kept a smile & was very courteous with us. We were so impressed that we praised him to his immediate supervisor. Great job Alex. M. We will be back to see you.
                by
                  • Recommended
                  Fence installation
                  had fence and gate installed looks great
                  by
                    • Recommended
                    Awesome customer service
                    Anthony in the blinds department was a real lifesaver. He had our problem fixed in about three minutes. He is exactly why people come back time and time again. Great job!
                    by
                      • Recommended
                      Service!
                      Friendly service and I can ACTUALLY find associates for assistance if needed. Good selection of products and most well in stock, too. Thoroughly enjoyed my visit to this location.
                      by
                        • Recommended
                        Walzem over The Forum!
                        This location is MUCH friendlier than the Forum location in our opinion. The people are willing to help and answer questions and you can find someone around the store easily. The Forum is the opposite COMPLETELY. Carl W. is our "go-to" person in appliances. We've purchased a stove, microwave, dishwasher and refrigerator from Carl. We looked at Washer and Dryers at the Forum location and NO ONE approached us to help us. We reviewed prices then decided to go to the Walzem location and seek out Carl W. for assistance and like always, he was there and helped us. We purchased both a washer and dryer today. Thanks Carl W.!
                        by
                          • Recommended
                          Great Customer Service!
                          The customer service goes out of their way to help you!
                          by
                            So knowledgeable!
                            I got the best service and advice! I even got great advice on my drill that had nothing to do with the screws I bought, but helped prevent calluses. :) thumbs up!
                            by
                              • Recommended
                              Got what i needed
                              I was able to buy the items I needed for the project that I had for the day.
                              by
                                • Recommended
                                Very helpful employees
                                I have almost gotten used to retail stores having no employees to help find products and answer questions. I was so pleased when three men in the garden section helped me find a portable generator that was located on a top shelf in an area other than most of the generators. They made an extra effort to lift it down, load it in a cart walk me through check out and load it into my car. Thanks to Flavio, Devin and Tyler for their excellent service.
                                by
                                  • Recommended
                                  Employees have no customer service skills and do not want to help the customers
                                  Hard / Impossible to find help
                                  by
                                    Great location
                                    Great customer service
                                    by
                                      • Recommended
                                      Love it
                                      Anything I’ve every needed I’ve always been able to find, any questions that I may have, there has always been someone to help me and advise me. Not just at this location, all Home Depo I’ve ever gone too, including different City’s as well. I just haven’t smelled the wood smell in a while
                                      by
                                        • Recommended
                                        Enjoy shopping at Home Depot!
                                        Home Depot always has competitive selection and prices!!
                                        by
                                          • Recommended
                                          Home Depot 2022
                                          The associates will work with customers to ensure that that find what they need with a friendly attitude. Associates are very personable & remembers my name whenever I visit. I have enjoyed remodeling my home b/c of my experience at the Windsor Home Depot store. I wanted to say thank you & I really appreciate you all. It really shows that you love your job even new associates are very professional. Nikki is the best ever although she is very busy & thank you Tanisha H, Valerie, & Anthony F. My home looks great and I will try and upload photos when finished.
                                          by
                                            • Recommended
                                            Bad Customer Service
                                            I had a bad experience with Ariel & James one of the worst experiences with customer service.
                                            by
                                              Awesome Employees
                                              Shawn or Sean from the flooring department has the best customer service skills! He helped me find everything on my list and never batted an eye - from tacks to gloves to shower set…he was just awesome.
                                              by
                                                • Recommended
                                                Waited over an hour to get a forklift to load my truck up
                                                Bought a full pallet of 8x8x16 cinder blocks and requested loading multiple times with a different associate each time saying they will call a driver. Empty forklift just sitting in the garden center as I write this review. If I knew I could get away with it I’d just hop on and load myself. Other locations are way more attentive to loading needs.
                                                by
                                                  This HD is the best
                                                  I’ve been to Home Depot all over town and my far this one has the best customer service! Shelves are way more organized too!
                                                  by
                                                    • Recommended
                                                    Rewards are great. I great you informing me on any purchases done in a few minutes of when that item was purchase. Thank you for keeping me informed.
                                                    I feel very comfortable buying any item at the Home Depot Store. I feel very good about the return policy.
                                                    by
                                                      great promotions
                                                      I keep shopping here for all my home needs..
                                                      by
                                                        • Recommended
                                                        Best service ever!
                                                        I had the best customer service I've ever had. An associate by the name of Patrick helped me the entire time. I've got no experience in tools or wood. He not only helped me find the right wood to repair my gate, but he helped get 2x4s, 9 pickets, two hinges, wood screws and told me about tool rental too. I've gone to home depot soo much in my life but this was the best experience I've ever had. Even in the heat of the store due to air conditioning not working he helped. He loaded my little 4 door with all the wood I bought too.
                                                        by
                                                          • Recommended
                                                          Great service
                                                          I can’t remember her name but this little lady made my day, really great attitude and attention to detail.
                                                          by
                                                            • Recommended
                                                            Customer service
                                                            After walking the store like 5 times I couldn’t find the clearance area and no one asked if I needed help. I was about to leave when a Nikki finally asked if I needed help. I told her what I was looking for and she helped me out. Big thanks to her
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 584 reviews

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