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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
Nov 2, 2021
Front end and Store personnel always helpful
Purchased and installed as stated.
by
Recommended
Aug 1, 2021
Very Friendly and Helpful. I will continue to shop at this location.
Very Friendly and Helpful. I will continue to shop at this location.
by
Verified Purchase
Recommended
Jul 13, 2021
Walking into this establishment is a breath of fresh air, always greeted by great employees.
Walking into this establishment is a breath of fresh air, always greeted by great employees.
by
Verified Purchase
Recommended
Jul 6, 2021
This Home Depot store had a large selection of refrigerators on the floor to see the size and lay...
This Home Depot store had a large selection of refrigerators on the floor to see the size and layout in person. We were able to compare how things would fit in each space. This helped us in making our decision on which one best fit our needs. Morgan assisted us and was very knowledgeable of the products, warranty and delivery services. She was available to answer questions, but gave us freedom to look. She was patient and checked several models for availability and delivery dates. We felt informed and confident in our purchase.
by
Verified Purchase
Recommended
Jul 1, 2021
coming to this location is great ,the store is always clean and the employees are always ready to...
coming to this location is great ,the store is always clean and the employees are always ready to help out the best they can
by
Verified Purchase
Recommended
Jun 27, 2021
When we had trouble with the lawnmower we just bought, this store's team really went above and be...
When we had trouble with the lawnmower we just bought, this store's team really went above and beyond. Reem helped us throughout the process, from getting the purchase setup to helping us get a replacement belt quickly to sending out a tech to our home. Michael approved a refund for the belt and discounted our purchase when he found out the problem. Justin came to our home, discovered the issue quickly, went and found a replacement, and then came back with it and swapped out the mowers. These three made what started out as a bad experience into something great and took care of us way more than they had to. Great team and great service. 10/10
by
Verified Purchase
Recommended
Jun 17, 2021
I would recommend shopping the Bethlehem Store. The associates are the best, helpful considerate ...
I would recommend shopping the Bethlehem Store. The associates are the best, helpful considerate and make sure your satisfied before leaving you to check out , they even ask if you need assistance to load your purchase. I also like that the store was neat and orderly. Wide bright isles so you can find products you are looking for. Thanks Home Depot you really know how to do customer service!
by
Verified Purchase
Recommended
Jun 14, 2021
Mary in the paint department is extremely nice and helpful. She was the only one working in the p...
Mary in the paint department is extremely nice and helpful. She was the only one working in the paint department with quite a few orders ahead of me, but she made sure to address me and make sure that my paint order was correct. She provided excellent customer service.
by
Verified Purchase
Recommended
Jun 11, 2021
I shop at Home Depot because of the selection and the prices. It is difficult to find an employe...
I shop at Home Depot because of the selection and the prices. It is difficult to find an employee who will help. I have had numerous problems getting help with loading in the garden area. There appears to be no coordination between the cashiers in the garden area and the loading area. Why not have "runners" standing by the cashier during busy garden season?
by
Verified Purchase
Recommended
May 30, 2021
Home Depot came out and measured for two storm doors on my new home. Appointment was made with Li...
Home Depot came out and measured for two storm doors on my new home. Appointment was made with Lisa Stansberry and I was shown the doors available in the store plus all the prices and insultation costs were explained to me. Happily waiting for the installation of my new doors. Thank you. Everything was to my satisfaction and I am delighted.
by
Verified Purchase
Recommended
May 30, 2021
Well laid out and clean store. Very friendly and helpful employees, Garden Center Gail, Cashier T...
Well laid out and clean store. Very friendly and helpful employees, Garden Center Gail, Cashier Tanya, Greeter Skip Bacon. Good True Temper wheelbarrow. Greeter, Mr Skip Bacon and another associate too apart the wheelbarrow, helped load into car. Most grateful to these three most kind people.
by
Verified Purchase
Recommended
May 26, 2021
Great store with friendly staff. Very well Labeled Gardening Center.
Great store with friendly staff. Very well Labeled Gardening Center.
by
Verified Purchase
Recommended
May 6, 2021
Every employee here is courteous and helpful. They help to locate items, answer questions, and lo...
Every employee here is courteous and helpful. They help to locate items, answer questions, and load our vehicles. Excellent customer service. Thank you, Home Depot Winder!
by
Verified Purchase
Recommended
Apr 11, 2021
Awesome store to shop in, the staff and products are always easy to find.
Awesome store to shop in, the staff and products are always easy to find.
by
Verified Purchase
Recommended
Mar 28, 2021
Associates a generally helpful and work with customers to keep them satisfied. However complaint...
Associates a generally helpful and work with customers to keep them satisfied. However complaints to assistant managers or department managers go nowhere. They have been rude and dismissed my issues with extremely defensive behavior.
by
Verified Purchase
1 found this review helpful
Mar 15, 2021
Very friendly, helpful employees
Very friendly, helpful employees
by
Verified Purchase
Recommended
Mar 10, 2021
Received no help from the employees. They were huddled in a group holding a conversation. I ended...
Received no help from the employees. They were huddled in a group holding a conversation. I ended up purchasing what I needed from another store.
by
Verified Purchase
1 found this review helpful
Feb 28, 2021
Everyone I encountered today was very friendly and extremely helpful! I was able to get everythin...
Everyone I encountered today was very friendly and extremely helpful! I was able to get everything I needed and it all cost less than I expected. I really appreciate the consistently excellent customer service I receive at this location.
by
Verified Purchase
Recommended
Feb 27, 2021
This is my go to Store! They are Rockstars Love #6979
This is my go to Store!
They are Rockstars
Love #6979
by
Verified Purchase
Recommended
Feb 13, 2021
Alex and Adele in flooring were both knowledgeable, patient and friendly. The time each one spent...
Alex and Adele in flooring were both knowledgeable, patient and friendly. The time each one spent with me was greatly appreciated. This was all regarding online order for installation of flooring replacement.
by
Verified Purchase
Recommended
Feb 1, 2021
Do not try to exchange propane tanks at this store. I made this mistake twice, and I need to grow...
Do not try to exchange propane tanks at this store. I made this mistake twice, and I need to grow a brain and stop going there. The self-serve kiosk malfunctions, the employees go "well, there's only one key, and I can't find it." You're standing out there in the pouring rain or freezing wind while they think it's so funny that there's only one key and that they can't find it. Great management, NOT. This has happened to me twice already. I'm going back to getting my propane at the blue other brand.
by
Verified Purchase
1 found this review helpful
Dec 21, 2020
This store is generally organized and clean and there are ample associates to assist homeowners w...
This store is generally organized and clean and there are ample associates to assist homeowners with finding the products they are looking for. I recommend shopping at this Home Depot.
by
Verified Purchase
Recommended
Dec 20, 2020
I have been a general contractor for thirty five years. This location has gone from a place to se...
I have been a general contractor for thirty five years. This location has gone from a place to send my team for supplies to I would not go there to buy duct tape. The employees are somewhere else. They act as though they know what they are talking about but in reality they just do not. They have employees that cannot help you simply due to they physically can’t or do not know how to use the equipment to aid them in their work. I asked an employee to assist me with simple bolt counting and they walked away. I have had employees tell me to go home and research my needs on the net instead of bothering them. Customer service is a rare breed in that location. Do not care what anyone says this place is the worst Home Depot I have used.
by
Verified Purchase
1 found this review helpful
Dec 16, 2020
Store clean, plenty of help to assist you and and employees always asking if you need help with a...
Store clean, plenty of help to assist you and and employees always asking if you need help with anything.
by
Verified Purchase
Recommended
Dec 3, 2020
Great customer service!
Great customer service!
by
Verified Purchase
Recommended
Oct 3, 2020
Do not buy the new round shape of pine straw bales. this store presents them as equivalent to 2 ...
Do not buy the new round shape of pine straw bales. this store presents them as equivalent to 2 1/2 of the old rectangle bales. this is definitely not true. The round bales may be 1 1/2 times larger then the old rectangle pine straw bales. but definitely not 2 1/2 times larger so the higher price is WAY too expensive. Look for pine straw someplace else!
by
Verified Purchase
1 found this review helpful
Sep 27, 2020
Everyone is always friendly and extremely helpful with any questions you may have. Ashley in the ...
Everyone is always friendly and extremely helpful with any questions you may have. Ashley in the customer service department went out of her way today to make sure we were taken care of and in this day in age that's very hard to find.
by
Verified Purchase
Recommended
Sep 7, 2020
the employees are always willing to help and they know what they are talking about.
the employees are always willing to help and they know what they are talking about.
by
Verified Purchase
Recommended
Aug 25, 2020
Plenty of associates, Very few work. This store has gone downhill since Todd left. Very sad
Plenty of associates, Very few work. This store has gone downhill since Todd left. Very sad
by
Verified Purchase
Jul 19, 2020
Lykera at customer service was great! Thank you for the help.
Lykera at customer service was great! Thank you for the help.