#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)963-2002
Tool & Truck Rental(678)963-2004
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
649 Carl Bethlehem Road
Winder, GA 30680
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 497 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (497)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 497 reviews
Front end and Store personnel always helpful
Purchased and installed as stated.
by
    • Recommended
    Very Friendly and Helpful. I will continue to shop at this location.
    Very Friendly and Helpful. I will continue to shop at this location.
    by
    • Verified Purchase
    • Recommended
    Walking into this establishment is a breath of fresh air, always greeted by great employees.
    Walking into this establishment is a breath of fresh air, always greeted by great employees.
    by
    • Verified Purchase
    • Recommended
    This Home Depot store had a large selection of refrigerators on the floor to see the size and lay...
    This Home Depot store had a large selection of refrigerators on the floor to see the size and layout in person. We were able to compare how things would fit in each space. This helped us in making our decision on which one best fit our needs. Morgan assisted us and was very knowledgeable of the products, warranty and delivery services. She was available to answer questions, but gave us freedom to look. She was patient and checked several models for availability and delivery dates. We felt informed and confident in our purchase.
    by
    • Verified Purchase
    • Recommended
    coming to this location is great ,the store is always clean and the employees are always ready to...
    coming to this location is great ,the store is always clean and the employees are always ready to help out the best they can
    by
    • Verified Purchase
    • Recommended
    When we had trouble with the lawnmower we just bought, this store's team really went above and be...
    When we had trouble with the lawnmower we just bought, this store's team really went above and beyond. Reem helped us throughout the process, from getting the purchase setup to helping us get a replacement belt quickly to sending out a tech to our home. Michael approved a refund for the belt and discounted our purchase when he found out the problem. Justin came to our home, discovered the issue quickly, went and found a replacement, and then came back with it and swapped out the mowers. These three made what started out as a bad experience into something great and took care of us way more than they had to. Great team and great service. 10/10
    by
    • Verified Purchase
    • Recommended
    I would recommend shopping the Bethlehem Store. The associates are the best, helpful considerate ...
    I would recommend shopping the Bethlehem Store. The associates are the best, helpful considerate and make sure your satisfied before leaving you to check out , they even ask if you need assistance to load your purchase. I also like that the store was neat and orderly. Wide bright isles so you can find products you are looking for. Thanks Home Depot you really know how to do customer service!
    by
    • Verified Purchase
    • Recommended
    Mary in the paint department is extremely nice and helpful. She was the only one working in the p...
    Mary in the paint department is extremely nice and helpful. She was the only one working in the paint department with quite a few orders ahead of me, but she made sure to address me and make sure that my paint order was correct. She provided excellent customer service.
    by
    • Verified Purchase
    • Recommended
    I shop at Home Depot because of the selection and the prices. It is difficult to find an employe...
    I shop at Home Depot because of the selection and the prices. It is difficult to find an employee who will help. I have had numerous problems getting help with loading in the garden area. There appears to be no coordination between the cashiers in the garden area and the loading area. Why not have "runners" standing by the cashier during busy garden season?
    by
    • Verified Purchase
    • Recommended
    Home Depot came out and measured for two storm doors on my new home. Appointment was made with Li...
    Home Depot came out and measured for two storm doors on my new home. Appointment was made with Lisa Stansberry and I was shown the doors available in the store plus all the prices and insultation costs were explained to me. Happily waiting for the installation of my new doors. Thank you. Everything was to my satisfaction and I am delighted.
    by
    • Verified Purchase
    • Recommended
    Well laid out and clean store. Very friendly and helpful employees, Garden Center Gail, Cashier T...
    Well laid out and clean store. Very friendly and helpful employees, Garden Center Gail, Cashier Tanya, Greeter Skip Bacon. Good True Temper wheelbarrow. Greeter, Mr Skip Bacon and another associate too apart the wheelbarrow, helped load into car. Most grateful to these three most kind people.
    by
    • Verified Purchase
    • Recommended
    Great store with friendly staff. Very well Labeled Gardening Center.
    Great store with friendly staff. Very well Labeled Gardening Center.
    by
    • Verified Purchase
    • Recommended
    Every employee here is courteous and helpful. They help to locate items, answer questions, and lo...
    Every employee here is courteous and helpful. They help to locate items, answer questions, and load our vehicles. Excellent customer service. Thank you, Home Depot Winder!
    by
    • Verified Purchase
    • Recommended
    Awesome store to shop in, the staff and products are always easy to find.
    Awesome store to shop in, the staff and products are always easy to find.
    by
    • Verified Purchase
    • Recommended
    Associates a generally helpful and work with customers to keep them satisfied. However complaint...
    Associates a generally helpful and work with customers to keep them satisfied. However complaints to assistant managers or department managers go nowhere. They have been rude and dismissed my issues with extremely defensive behavior.
    by
    • Verified Purchase
    1 found this review helpful
    Very friendly, helpful employees
    Very friendly, helpful employees
    by
    • Verified Purchase
    • Recommended
    Received no help from the employees. They were huddled in a group holding a conversation. I ended...
    Received no help from the employees. They were huddled in a group holding a conversation. I ended up purchasing what I needed from another store.
    by
    • Verified Purchase
    1 found this review helpful
    Everyone I encountered today was very friendly and extremely helpful! I was able to get everythin...
    Everyone I encountered today was very friendly and extremely helpful! I was able to get everything I needed and it all cost less than I expected. I really appreciate the consistently excellent customer service I receive at this location.
    by
    • Verified Purchase
    • Recommended
    This is my go to Store! They are Rockstars Love #6979
    This is my go to Store! They are Rockstars Love #6979
    by
    • Verified Purchase
    • Recommended
    Alex and Adele in flooring were both knowledgeable, patient and friendly. The time each one spent...
    Alex and Adele in flooring were both knowledgeable, patient and friendly. The time each one spent with me was greatly appreciated. This was all regarding online order for installation of flooring replacement.
    by
    • Verified Purchase
    • Recommended
    Do not try to exchange propane tanks at this store. I made this mistake twice, and I need to grow...
    Do not try to exchange propane tanks at this store. I made this mistake twice, and I need to grow a brain and stop going there. The self-serve kiosk malfunctions, the employees go "well, there's only one key, and I can't find it." You're standing out there in the pouring rain or freezing wind while they think it's so funny that there's only one key and that they can't find it. Great management, NOT. This has happened to me twice already. I'm going back to getting my propane at the blue other brand.
    by
    • Verified Purchase
    1 found this review helpful
    This store is generally organized and clean and there are ample associates to assist homeowners w...
    This store is generally organized and clean and there are ample associates to assist homeowners with finding the products they are looking for. I recommend shopping at this Home Depot.
    by
    • Verified Purchase
    • Recommended
    I have been a general contractor for thirty five years. This location has gone from a place to se...
    I have been a general contractor for thirty five years. This location has gone from a place to send my team for supplies to I would not go there to buy duct tape. The employees are somewhere else. They act as though they know what they are talking about but in reality they just do not. They have employees that cannot help you simply due to they physically can’t or do not know how to use the equipment to aid them in their work. I asked an employee to assist me with simple bolt counting and they walked away. I have had employees tell me to go home and research my needs on the net instead of bothering them. Customer service is a rare breed in that location. Do not care what anyone says this place is the worst Home Depot I have used.
    by
    • Verified Purchase
    1 found this review helpful
    Store clean, plenty of help to assist you and and employees always asking if you need help with a...
    Store clean, plenty of help to assist you and and employees always asking if you need help with anything.
    by
    • Verified Purchase
    • Recommended
    Great customer service!
    Great customer service!
    by
    • Verified Purchase
    • Recommended
    Do not buy the new round shape of pine straw bales. this store presents them as equivalent to 2 ...
    Do not buy the new round shape of pine straw bales. this store presents them as equivalent to 2 1/2 of the old rectangle bales. this is definitely not true. The round bales may be 1 1/2 times larger then the old rectangle pine straw bales. but definitely not 2 1/2 times larger so the higher price is WAY too expensive. Look for pine straw someplace else!
    by
    • Verified Purchase
    1 found this review helpful
    Everyone is always friendly and extremely helpful with any questions you may have. Ashley in the ...
    Everyone is always friendly and extremely helpful with any questions you may have. Ashley in the customer service department went out of her way today to make sure we were taken care of and in this day in age that's very hard to find.
    by
    • Verified Purchase
    • Recommended
    the employees are always willing to help and they know what they are talking about.
    the employees are always willing to help and they know what they are talking about.
    by
    • Verified Purchase
    • Recommended
    Plenty of associates, Very few work. This store has gone downhill since Todd left. Very sad
    Plenty of associates, Very few work. This store has gone downhill since Todd left. Very sad
    by
    • Verified Purchase
    Lykera at customer service was great! Thank you for the help.
    Lykera at customer service was great! Thank you for the help.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 497 reviews

    Nearby Stores

    2150 West Spring Street

    Monroe, GA 30655

    10.21 mi

    Pro Service Desk

    (770)266-1402

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    4141 Atlanta Hwy

    Loganville, GA 30052

    11.17 mi

    Pro Service Desk

    (770)554-9081

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    2120 Hamilton Creek Pkwy

    Dacula, GA 30019

    12.26 mi

    Tool & Truck Rental

    (678)546-7790

    Pro Service Desk

    (678)546-7784

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm