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Filter Reviews By:Rating, Profile, Gender, Age (646)
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Showing 1-30 of 646 reviews
May 19, 2022
Awesome service
People where awesome and friendly, had great service an didn't have to run around and look for someone to help me. Definitely will shop here again.
by
Recommended
Apr 20, 2022
If I could give zero stars I would!
The Assistant Store Manager, Chris is rude, unpleasant, unprofessional and basically could give a rats scat about running customers away and their money. He is not made for leading associates in the Management position with his abhorrent attitude and demeanor towards patrons. I had good money to spend (unlimited funds) that he basically said it’s your prerogative to go somewhere else and he didn’t give a crud. He is not Management quality and the cashiers and basic associates were far more friendly and helpful. This man has lost HD sales and I have Future purchases that I’ll make elsewhere. He is a detriment to Home Depot and should be retrained and demoted. He should not be around customers whatsoever, and quite honestly he should be let go. We have never been treated so poorly by anyone at HD. He was the freaking Asst. Manager acting like a bitter, nasty ogre! He definitely showed us that he hates his job and all customers. We won’t ever return and made our $10k door purchase elsewhere, and will take our future purchases elsewhere when we soon buy a hot water heater, windows, lumber, flooring and any gardening supplies. Maybe $10k isn’t a loss to this meathead, Chris, but if he runs off 1 customer everyday that he works there, he’s costing HomeDepot a lot! Far more than he’s worth! Get rid of the guy and you’ll see your sales go up. He sucks!
by
Apr 17, 2022
Helpful, Kind, Professional
Everyone there was very professional, got a great deal on some Milwaukee power tools. Special shout out to Rob at pro check out thank you sir.
by
Recommended
Apr 5, 2022
3 weeks and still waiting for my refund.
I am still waiting after 3 weeks for my refund after being assured it was taken care of. Multiple calls to the store and to the corporate customer service line (more than 9) and more than 5 hours of being on phone calls, and receiving information I was told was incorrect the next time I called in because I had waited the requested amount of time and had not received my refund, and waiting and waiting and waiting for weeks for a refund that still hasn't arrived after just spending another hour and a half on the phone has reinforced my stance this was my first and definitely my last shopping experience with Home Depot. I lost time and money by being on the phone for hours and hours attempting to get my refund, after my ordered items showed up in unusable condition.
by
Feb 8, 2022
qualified help!
I purchase a lot of material, Jim at the pro desk is a great help, always kind, always doing his best, but he is only one person! The pro desk needs more than just bodies to support him at the prodesk! Gary is helpful as well but still not enough help at the prodesk
by
Feb 5, 2022
Superior in all ways!
Home Depot store #4618 in Winchester, VA is far superior to not only other hardware stores, but also to all of the other Home Depot stores that I've visited in MD & VA. It is neat and clean, stocks almost everything that one could need from a hardware store, appeals to both males and females as they have something for everyone, and the employees are knowledgeable about their products.
by
Recommended
Jan 19, 2022
Great Staff
When ever I need something, they are super at making sure I get what I need as quickly as possible
by
Recommended
Dec 30, 2021
Always a great experience
As usual everything I needed was in stock, Fantastic, always helpful employees. and checkout is always a breeze.
by
Recommended
Nov 23, 2021
Andrew in flooring gave fast, courteous help!
It is a pleasure to have such a smart professional salesperson assist in an entire home new carpeting project. Andrew was that person: patient, knowledgeable, efficient! I have nothing but good things to say about Andrew, Mike, and ALL the Home Depot employees at this location. Thanks guys!
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Recommended
Nov 17, 2021
Winchester Home Depot #H4618
I purchased a new washer and we're excited that it's coming this week. The salespeople at Home Depot are always courteous, friendly and customer oriented.
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Recommended
Sep 22, 2021
Always someone asking to help
No matter when I go in there someone always askes me if I need help. Every single time.
by
Recommended
Jul 29, 2021
Great customer service
Great customer service
by
Verified Purchase
Recommended
Jul 29, 2021
this store has a very good staff , they're always doing their best. thanks to all.
this store has a very good staff , they're always doing their best. thanks to all.
by
Verified Purchase
Recommended
Jul 15, 2021
I had a Samsung clothes dryer installed. The installers did not level the dryer, page 28 in user ...
I had a Samsung clothes dryer installed. The installers did not level the dryer, page 28 in user manual, and I realized this later after everything on the top wound up on the floor. The installers did not hook up the Y-connector nor the water hose to the dryer and did not leave them with me or tell me. Finally, they could not hook up the M916-semi-rigid dryer duct. According to the installers the old duct turned downward into the floor and outward to the outside. They returned it to me and I returned it to Home Depot for credit. Mike from Home Depot has arranged for someone to come out and level the dryer and ordered a Y-connector and water hose (page 21 of the manual) to be delivered to me for installation at another time. Mike at Home Depot (540-723-0619 Ext.129) was exemplary in addressing these problems.
by
Verified Purchase
Recommended
Jun 3, 2021
Anthony and the red head young man in paints ROCK!!!!
Anthony and the red head young man in paints ROCK!!!!
by
Verified Purchase
Recommended
May 28, 2021
The associates in Home Services are friendly, knowledgeable and very helpful with all my kitchen ...
The associates in Home Services are friendly, knowledgeable and very helpful with all my kitchen remodel needs.
by
Verified Purchase
Recommended
May 23, 2021
If everyone takes care of me like Madelyn and loma I'll always come back.
If everyone takes care of me like Madelyn and loma I'll always come back.
by
Verified Purchase
Recommended
May 20, 2021
Friendly store. Wide variety of flowers. Employees were very helpful
Friendly store. Wide variety of flowers. Employees were very helpful
by
Verified Purchase
Recommended
May 19, 2021
Every time I shop at Home Depot I am greeted with a friendly welcome. Thank goodness, employees h...
Every time I shop at Home Depot I am greeted with a friendly welcome.
Thank goodness, employees have held together well and maintain dignity while working under these stressful times.
All my concerns and questions were answered with confidence.
Was provided guidance which helped greatly.
by
Verified Purchase
Recommended
May 5, 2021
Most all the time I enjoy coming to depot. The associates are generally always cheerful, helpful,...
Most all the time I enjoy coming to depot. The associates are generally always cheerful, helpful, happy to see us. It would appear that they like working there.
Debbie at the self checkout was very helpful. Without a hammer in my hand I’m all thumbs at the checkout. Young people space for sure.
Several associates asked if I found everything I came for and could they help find anything I missed. Great fun!
by
Verified Purchase
Recommended
May 4, 2021
This Home Depot #4618 is always clean and stocked and the staff is always pleasant and ready to h...
This Home Depot #4618 is always clean and stocked and the staff is always pleasant and ready to help! I won’t go anywhere else!
by
Verified Purchase
Recommended
Apr 30, 2021
Not only are the associates friendly, we were asked TWICE by two different associates if they cou...
Not only are the associates friendly, we were asked TWICE by two different associates if they could be of assistance. In other stores you can’t even find someone to help, let alone get asked.
by
Verified Purchase
Recommended
Apr 28, 2021
Cashier named Debbie desires a great job for today. Very pleasant and personable.
Cashier named Debbie desires a great job for today. Very pleasant and personable.
by
Verified Purchase
Recommended
Apr 28, 2021
Completely satisfied with all aspects of our shopping trip to Home Depot.
Completely satisfied with all aspects of our shopping trip to Home Depot.
by
Verified Purchase
Recommended
Apr 27, 2021
Quality service from Scott's Matt & Tana. Found my push lawn mower. Excellent, knowledgeable trea...
Quality service from Scott's Matt & Tana.
Found my push lawn mower.
Excellent, knowledgeable treatment from casher Palmina.
by
Verified Purchase
Recommended
Apr 26, 2021
I have always found what I was looking for in the store except for a ladder and I had to go to Ha...
I have always found what I was looking for in the store except for a ladder and I had to go to Harpers farry to get it and it was waiting for me when I got there.
by
Verified Purchase
Recommended
Apr 21, 2021
All plants etc looked very healthy. Good supply and variety
All plants etc looked very healthy. Good supply and variety
by
Verified Purchase
Recommended
Apr 15, 2021
Winchester Store #4618 has always been clean and I have found what I needed at most times. If I ...
Winchester Store #4618 has always been clean and I have found what I needed at most times. If I requested help, assistance was available and has a good knowledge of my needs at the time. Prices are sometimes a little less than the other similar stores in the area. Also there is less traffic making for a better shopping experience getting in and out.
by
Verified Purchase
Recommended
Apr 12, 2021
The store was very clean and showing that they are careful about our shopping environment. All of...
The store was very clean and showing that they are careful about our shopping environment. All of the associates I encountered were very friendly and helped make my purchase both safe and successful.
by
Verified Purchase
Recommended
Apr 11, 2021
Very friendly and professional staff. Store was clean and a very clean bathroom
Very friendly and professional staff. Store was clean and a very clean bathroom