Reviews for White Marsh #2502

Store is very clean. Helpful employees. They just need to restock a little better as with all of the other Home Depot stores.

Phone app said the product I was looking for was on the shelves but it wasn’t. Made me use self check out lines which the store was not cleaning in between uses. No regular lines open. No sanitizer for carts when you enter and none when you exit. Don’t go here

If you want to experience the BEST customer service, look for or ask for Mr. Mark. He is an older gentleman who assisted us during our last store trip. He is kind, informative and wonderful. Long gone are folks like him who understand that good customer service is what keeps folks coming back.

Great clean store

Everyone is wonderful and store very clean

I needed some last minute items and keys made, so I ran into Home Depot. It was almost closing time, but our cashier, Cherrelle, was pleasant, helpful, knowledgeable, and kind! She made our keys and patiently helped us with our order. I was so happy with all of the help from the employees at #2502 Home Depot. We will continue to shop at this store! We just ordered a grill from Home Depot! A great experience.

Super nice people

The store was clean and orderly. I was able to get what I needed and checkout was quick.

Always clean and stocked. Everyone is always really helpful. Love this store!!

This store was amazing. We have experienced several (5 or 6) locations, but this one is amazing. They don’t leave you on hold, they are above the customer service experience, and the gentleman that brought our rails out from the back was so kind when he loaded up the rails in our vehicle. It was a tight fit, but he made it work. Thank you, White Marsh. Keep up the excellent work . Thumbs up !!

Lavar in the blinds department was amazing, as soon as he saw us he walked over, asked how he could help. We needed several blinds cut and he did tell us it was his 2nd day and that he had been practicing and completing his training. We assured him that we trusted him. He did have another associate in the department there to make sure everything was done correctly. He was great! For someone on their second day of work to jump in and help us like that says so much about that person. THANK YOU LAVAR!!!

This home depot was very clean and organized, the associates were extremely helpful in every aspect of the shopping there

Store is well stocked, people were very friendly and knowledgeable about what we needed and where to find it.

Friendly helpful employees make you feel like family not just another customer. Store was clean and organized

The store is very clean, the employees are very respectful, kind ,and very helpful

My favorite store in Eastern Baltimore County.

Awesome people

Sue in Paint was super helpful, taking the time to answer my questions and getting me setup with what I needed. Thanks Sue!

People are awesome and nice and know where everything's at I've never had a problem here

The associates were all helpful and friendly especially the service desk, and the store was stocked and clean!

The store is clean and neat! The staff are friendly! Very easy to find what you are looking for.

It would it would be 5 Stars if Mike was still at the pro desk.cause he tends to know everything I ask about.

The store was clean and the 3 associates that I dealt with were courteous and helpful.

Sufficient inventory is important to me. I am always in a hurry and like one stop shopping and always find what I need in this store.

Keep up the good work. I will always come back to this store.

I'm in this store a lot. I keep coming back because of the great, friendly service I receive there.

If you are new in the area, this is a good store to check out. They have a wide product line, and very helpful staff. The people really go out of their way to offer qualified advice (do not pretend to greater knowledge than they have), and help you find and load the items you need. You can almost always find what you think you need, and sometimes something even better!

We had excellent customer service from employee, Jackie. The only reason I did not give 5 stars was that inventory was not on the shelves and it took a while to find the item needed. Through all of that, however Jackie was outstandingly helpful.

Not as crowded. Easy to find things. Stuff in stock. Store is neat. Employees are nice.

Gwendolyn Carol and Edwin are very nice people and Mike and very helpful