#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)871-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
835 Market St
Westminster, MD 21157
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Customer Store Reviews

  • 4.8 out of 347 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (347)
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Showing 1-30 of 347 reviews
Friendly, helpful and knowledgeable! They assist you when needed and the store was in good condit...
Friendly, helpful and knowledgeable! They assist you when needed and the store was in good condition. Very accessible
by
  • Verified Purchase
  • Recommended
If you need to buy paint. Ask for Marcus. He knows how to match colors.
If you need to buy paint. Ask for Marcus. He knows how to match colors.
by
  • Verified Purchase
  • Recommended
the staff are always so friendly and helpful at this location. The store was clean and if I need ...
the staff are always so friendly and helpful at this location. The store was clean and if I need assistance, they do their best to help.
by
  • Verified Purchase
  • Recommended
I have only been in this store a few times, it seems very nice maybe not quite as clean as the El...
I have only been in this store a few times, it seems very nice maybe not quite as clean as the Eldersburg store or as big. However, I would shop there again. Employees were very friendly and helpful too.
by
  • Verified Purchase
  • Recommended
The staff is friendly and knowledgeable
The staff is friendly and knowledgeable
by
  • Verified Purchase
  • Recommended
Needed help to unlock wire so I could do my job and the man in the electrical department wasn’t i...
Needed help to unlock wire so I could do my job and the man in the electrical department wasn’t in yet and when a manager was called they told him I would have to wait until he came in!!!! Not good business!!!!
by
  • Verified Purchase
The store was clean. Robin went above and beyond to help me. She was extremely helpful and beca...
The store was clean. Robin went above and beyond to help me. She was extremely helpful and because of her, I will continue to shop here!
by
  • Verified Purchase
  • Recommended
Store was clean and the associates were very helpful.
Store was clean and the associates were very helpful.
by
  • Verified Purchase
  • Recommended
Lew from the appliance section was AWESOME. Such a pleasurable experience. The purchase was smoot...
Lew from the appliance section was AWESOME. Such a pleasurable experience. The purchase was smooth and quick for a washer and dryer. He was so informative and took care of everything we needed.
by
  • Verified Purchase
  • Recommended
MY HUSBAND AND I ALWAYS LOOK FORWARD TO GOING TO STORE #2580. EVERYONE IS VERY FRIENDLY AND HELP...
MY HUSBAND AND I ALWAYS LOOK FORWARD TO GOING TO STORE #2580. EVERYONE IS VERY FRIENDLY AND HELPFUL. I KNOW THAT WHEN I LEAVE THE STORE I'LL BE A HAPPY CUSTOMER. AS A MATTER FACT, MY GRANDSON, WHO LIVES IN CALIFORNIA, IS AMAZED AT THE SERVICE AND THE AVAILABILITY OF THE STOCK . IF THE PRODUCT IS NOT AVAILABLE THE ASSOCIATE IS MORE THAN HAPPY TO ORDER IT FOR ME. IT DOESN'T GET ANY BETTERS THAN THAT!
by
  • Verified Purchase
  • Recommended
Well stocked, clean, face masks enforced, sanitizer available, no need to worry about safety duri...
Well stocked, clean, face masks enforced, sanitizer available, no need to worry about safety during these times! Excellent customer service if you need anything look for Rich! He is so intelligent, knowledgeable on everything and anything you need to know or are looking for. He went above and beyond to help me find everything I needed, a delight to talk to and offered great advice and safety tips when I asked for all my projects! I will definitely be back!
by
  • Verified Purchase
  • Recommended
Scott the manager should be fired for the exact reasons mentioned on the store review provided in...
Scott the manager should be fired for the exact reasons mentioned on the store review provided in the receipt. Scott was ready to fight a customer over being told one of his customers was not wearing a mask, and that items are consistently put in spots where they do not belong. Scott needs to be fired, or a lot of customers will not feel comfortable shopping at this Home Depot.
by
  • Verified Purchase
Love your stores in Westminster and have shopped there since you've opened.
Love your stores in Westminster and have shopped there since you've opened.
by
  • Verified Purchase
  • Recommended
The staff there are very nice and helpful. This store is very clean.
The staff there are very nice and helpful. This store is very clean.
by
  • Verified Purchase
  • Recommended
Clean store, friendly staff. Rich in plumbing is always a great help! I travel out of my way to g...
Clean store, friendly staff. Rich in plumbing is always a great help! I travel out of my way to go to this store. Thank you for having great customer service.
by
  • Verified Purchase
  • Recommended
Very poor service from all employees
Very poor service from all employees
by
  • Verified Purchase
We always have a pleasant experience at this location! Thank you for your service!
We always have a pleasant experience at this location! Thank you for your service!
by
  • Verified Purchase
  • Recommended
We placed an order on line and when we got to the store we called to let them know we were there....
We placed an order on line and when we got to the store we called to let them know we were there. The employee who answered the phone told us exactly where to go and when we got to the loading dock there were 2 gentleman waiting for us and they helped my husband load 170 pcs. of retaining wall block. The 2 gentleman were extremely friendly and helpful.
by
  • Verified Purchase
  • Recommended
The employees are very friendly and knowledgeable. We had an urgent plumbing issue and they wal...
The employees are very friendly and knowledgeable. We had an urgent plumbing issue and they walked us thru getting it corrected. It was a great experience!
by
  • Verified Purchase
  • Recommended
Very good section at low prices
Very good section at low prices
by
  • Verified Purchase
  • Recommended
I love home depot in general but ours is always clean and everyone is super friendly. Kyle helpe...
I love home depot in general but ours is always clean and everyone is super friendly. Kyle helped me in the paint department and talked me into going with chalk paint which he mixed up while we chatted.
by
  • Verified Purchase
  • Recommended
Associates in lumber dept. need major customer service training. I came to this store because my...
Associates in lumber dept. need major customer service training. I came to this store because my local Home Depot did not carry a specific item and I needed it quickly. Waited over an hour for someone to come back with my items. Finally cancelled order and left!
by
  • Verified Purchase
I met with Nanette, the kitchen designer and she was very helpful. She had several suggestions a...
I met with Nanette, the kitchen designer and she was very helpful. She had several suggestions and ideas that I had not thought of to improve my kitchen update. It was a pleasure working with her.
by
  • Verified Purchase
  • Recommended
Rich provided outstanding customer service. Went above and beyond my expectation. Thank you Rich.
Rich provided outstanding customer service. Went above and beyond my expectation. Thank you Rich.
by
  • Verified Purchase
  • Recommended
Clean and well-stocked store with helpful employees and great service!
Clean and well-stocked store with helpful employees and great service!
by
  • Verified Purchase
  • Recommended
I had a wonderful experience at the Westminster Home Depot today. I was offered direction to the...
I had a wonderful experience at the Westminster Home Depot today. I was offered direction to the area/department I needed to shop in. I received excellent help after arriving in the department. Polite and pleasant! So glad that customer service is still important to Home Depot.
by
  • Verified Purchase
  • Recommended
Customer service is incompetent, slow, unknowable and not helpful. Ordered wrong item after being...
Customer service is incompetent, slow, unknowable and not helpful. Ordered wrong item after being shown correct iten, took over an hour to cancel. New order sent to wrong address.
by
  • Verified Purchase
This was a GREAT customer experience! Assistance around EVERY corner! If you need flooring, see B...
This was a GREAT customer experience! Assistance around EVERY corner! If you need flooring, see Bo. Doors: see Steve or Tammy: general see Eric: Appliances see Lew; Paint..Kyle! My experience was fabulous and one I will remember because each one of these employees went out of their way to assist me. The store was well stocked and clean! Bravo Home Depot in Westminster....you did your job today and more!
by
  • Verified Purchase
  • Recommended
fine well stocked store. Always very clean
fine well stocked store. Always very clean
by
  • Verified Purchase
  • Recommended
Kyle (paint dept) was super helpful . Sometimes when you ask for assistance you get the feeling t...
Kyle (paint dept) was super helpful . Sometimes when you ask for assistance you get the feeling that it's an inconvenience. Not with Kyle, he was eager to assist and went out of his way to find what I was looking for. The shelf didn't have any of the color I wanted, but Kyle went the extra step to locate one for me. When an employee truly enjoys their job, it makes the experience that much better. Kyle kept a smile on his face and was a pleasure to be around. Kyle is an asset to Home Depot and I hope he is acknowledged for it.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 347 reviews

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