#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)273-4402
Tool & Truck Rental(713)273-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8400 Westheimer Rd
Houston, TX 77063
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Customer Store Reviews

  • 4.5 out of 307 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (307)
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Showing 1-30 of 307 reviews
Thank you cashier Melinda for going the extra mile.
Thank you cashier Melinda for going the extra mile.
by
  • Verified Purchase
  • Recommended
store employees always willing to assist customer. Love this store
store employees always willing to assist customer. Love this store
by
  • Verified Purchase
  • Recommended
The associates at this location went above and beyond what normal customer service is these days!
The associates at this location went above and beyond what normal customer service is these days!
by
  • Verified Purchase
  • Recommended
overall the store is very good I go there often the last visit at the paint job was a disaster
overall the store is very good I go there often the last visit at the paint job was a disaster
by
  • Verified Purchase
  • Recommended
Abundance of products, competitively priced. Friendly store staff.
Abundance of products, competitively priced. Friendly store staff.
by
  • Verified Purchase
  • Recommended
Having to fix or repair a pipe or drywall isn't something I look forward to, but knowing that I c...
Having to fix or repair a pipe or drywall isn't something I look forward to, but knowing that I can get advice on products or "how to do" something always makes me appreciate what my Home Depot goes out of their way to provide. I am always very surprised at how neat and clean my Home Depot is and I really appreciate all of the advice and guidance I have been given in the last 20 years. I am a believer and will not go to another home improvement store.
by
  • Verified Purchase
  • Recommended
The employees here are so helpful and kind. I lost count of the number of people who smiled and g...
The employees here are so helpful and kind. I lost count of the number of people who smiled and greeted me at the store. We all know the supplies there are fantastic but the employees were high quality as well. I had 3 employees specifically who went above and beyond to help me.
by
  • Verified Purchase
  • Recommended
The cashier went out of her way to try to help me. Since the garden center had no customers waiti...
The cashier went out of her way to try to help me. Since the garden center had no customers waiting, she was able to search for the specific plants I wanted to purchase. Although they weren't available, I was impressed with her customer service. Way to rare these days!
by
  • Verified Purchase
  • Recommended
This particular store is always clean, has plenty in stock of what I use and the staff is always ...
This particular store is always clean, has plenty in stock of what I use and the staff is always very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Thank to the floor manager JCT-4E0 and her team for making my shopping experience awesome. Wish y...
Thank to the floor manager JCT-4E0 and her team for making my shopping experience awesome. Wish you did not have to move to highway 6 store location. I going to have to travel out that way. The store is farther then I would like but for great service I will go the distance. Hope
by
  • Verified Purchase
  • Recommended
Mr. Miguel Asst Manager was very helpful and eager to resolve a complaint effectively
Mr. Miguel Asst Manager was very helpful and eager to resolve a complaint effectively
by
  • Verified Purchase
  • Recommended
If you have a problem go find Mr. Miguel Assistant Manager. He will go up and beyond to help you.
If you have a problem go find Mr. Miguel Assistant Manager. He will go up and beyond to help you.
by
  • Verified Purchase
  • Recommended
Home Depot has the best prices on tools and building materials, always available to the shopper w...
Home Depot has the best prices on tools and building materials, always available to the shopper when required. Help assistance is always available through the store and the employees take the time to walk with you where the product you are looking for is located. I love Home Depot.
by
  • Verified Purchase
  • Recommended
This store has the best customer service!
This store has the best customer service!
by
  • Verified Purchase
  • Recommended
I found the products that I was looking for easily. And was able to get assistance that I needed....
I found the products that I was looking for easily. And was able to get assistance that I needed. The store was clean. Also the associates was very friendly and helpful. Thanks Home depot!
by
  • Verified Purchase
  • Recommended
Special shoutout to Brent and Red! I went to home depot today and they were so helpful and accomm...
Special shoutout to Brent and Red! I went to home depot today and they were so helpful and accommodating. They answered all my questions and were so friendly the entire time. I really felt like a valued customer with the two of them.
by
  • Verified Purchase
  • Recommended
I found what I wanted. Shop had everything conveniently located in the store for easy shoping.
I found what I wanted. Shop had everything conveniently located in the store for easy shoping.
by
  • Verified Purchase
  • Recommended
Joe R. was very quick and helpful in the self check out line. Usually I do Pro Desk, but lately I...
Joe R. was very quick and helpful in the self check out line. Usually I do Pro Desk, but lately I have had quicker service with help of the self check out clerk.
by
  • Verified Purchase
  • Recommended
Dawn, lady at front who directed me to the Clorox toilet wand refills was adorable. We joked abo...
Dawn, lady at front who directed me to the Clorox toilet wand refills was adorable. We joked about the aisle where it was located. All good.
by
  • Verified Purchase
  • Recommended
always ask for Ruby when you need help she is awesome
always ask for Ruby when you need help she is awesome
by
  • Verified Purchase
  • Recommended
I visited the store #6558 on Saturday afternoon. The store was busy but there were enough employ...
I visited the store #6558 on Saturday afternoon. The store was busy but there were enough employees working to meet customer needs. The store was neat, clean and the employees were very friendly. Halloween was ending and the store was getting Christmas mdse. out in full making for a cheering look. My shopping experience was good over all and I left feeling very good about Home Depot. I was glad I stopped in for my purchase.
by
  • Verified Purchase
  • Recommended
This store on Westheimer is very easy to get in and get out of. The staff is friendly and the sh...
This store on Westheimer is very easy to get in and get out of. The staff is friendly and the shelves are easily organized. Very good inventory.
by
  • Verified Purchase
  • Recommended
I've shopped at Home Depot in 3 countries, Mexico, Canada and the U.S in several states, includin...
I've shopped at Home Depot in 3 countries, Mexico, Canada and the U.S in several states, including Georgia, and I have to say I am really impressed by the way employees (Tonia, the cashier) went beyond the call of duty to provide impeccable customer service. Thanks again and see you soon.
by
  • Verified Purchase
  • Recommended
I always enjoy my shopping experience whenever I visit this particular store. It’s neat, clean, a...
I always enjoy my shopping experience whenever I visit this particular store. It’s neat, clean, and the staff is very friendly and always helpful. I never came and did not find what I was looking for. They always have what I need and then some!
by
  • Verified Purchase
  • Recommended
THIS STORE HAS EXCELLENT CUSTOMER SERVICE!
THIS STORE HAS EXCELLENT CUSTOMER SERVICE!
by
  • Verified Purchase
  • Recommended
Miguel. Uriel and Christi all very nice and helpful. Matt the GM WAS VERY RUDE! I would not shop ...
Miguel. Uriel and Christi all very nice and helpful. Matt the GM WAS VERY RUDE! I would not shop there except it all employees are great except the man that claims to be the general manager. I have seen him many times and he's always rude. I don't understand how he has such great workers and he is really obnoxious. But I have to give really good points to all the employees there except him.
by
  • Verified Purchase
  • Recommended
Huge thanks to helpful employees!! I was terribly affected after hurricane Harvey and some of the...
Huge thanks to helpful employees!! I was terribly affected after hurricane Harvey and some of the employees are just so kind and helpful. Joe, Miguel & Rachelle all tried so hard to help me to give ideas and give me knowledge about products. I will shop this store for all my needs and helpful associates!
by
  • Verified Purchase
  • Recommended
I am sound engineer from Krishna Sounds and We always purchase hardware related to our Audio Vide...
I am sound engineer from Krishna Sounds and We always purchase hardware related to our Audio Video productions and cables, electric supply, search proctors , AAA batteries etc , we also purchases our kitchen appliances and garden appliances from this store , this store has very grate customer service & always good sales team who give you guidance and help you to choose perfect product for you also if you need to return any product they always help you to give your credit back with smile face, Thank you Home Depot corp for keeping good people in team , I strongly recommend this store to all my friends [ We got some problems from after purchases deliver team and installation team but as far sales this store is best ]
by
  • Verified Purchase
  • Recommended
The store was clean and the employees were super helpful as well as friendly.
The store was clean and the employees were super helpful as well as friendly.
by
  • Verified Purchase
  • Recommended
Store was well stocked in spite of recent "runs" on the store for cleanup supplies after Hurrican...
Store was well stocked in spite of recent "runs" on the store for cleanup supplies after Hurricane "Harvey." Employees probably were under some stress because of the number of customers in the store and numerous inquiries about merchandise. If I was hesitant about where to go to look for an item, employees were available to assist me and did so in a genuinely helpful and cheerful manner. (I shop at Home Depot on an average of one time each week, and generally I am familiar with the location of store merchandise, but today's shopping experience involved a different Home Depot Store. At age 87, I was slightly hesitant in looking for things, and found it easier to ask an employee about where I might find an item (or on this occasion, HOW to trap and remove an opossum! Store employee (Joshua) was extremely helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 307 reviews

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