Reviews for Westheimer #6558

Cashier Danielle was very kind and helpful....she deserves a raise

I knew what I wanted, so I was "in and out": of the store very quickly

Everyone in this store had a great attitude and was extremely helpful!

I always come to John specially when I have big orders because he is a professional and knows all of the different options to help in completing these orders.

Recently I’ve placed an order of custom made blinds for my house. The sales associates were very friendly, helpful and patient! I’m shopping at this store for many years but on my last visit I was really impressed of good changes happened! Every employee showed welcome and friendly attitude and quickly responded on any request! I was really impressed by that!

Service has improved 100% better attitude from employees more polite

Great selection with friendly staff. Clean and easy to find everything in it's sections.

I had to purchase a grill for our office. Vanessa went out of her way to help me. She was truly amazing

In general, Westheimer has had an uptick of crime and customer service has declined with disinterested workers in many stores. This Home Depot impressed me today - I was helped by two resourceful people in Lumbar and in Paint and our check out person was friendly and helpful. I will go back and felt like it was a clean and safe environment - like a a local neighborhood hard ware store.

Osei was very helpful with our purchase. Made the transaction as seamless as possible. We are happy with his assistance!

Energetic, attentive, and relentless to find every item that you need !

930 Saturday morning, garden center entrance is closed. You have to walk completely around through the exit doors to get back to the outside at the garden center. Then walk around to the entrance and back to the checkout line, and there are only two self-service yes self service lanes open. Why only 2self service lanes open? If people are doing self service, let them check out. You have two attendants, waiting there and only two lanes open? This is asinine.

Could get no help in power tools. Finally, Vanessa asked Nate to help me before he left for lunch. Nate was amazing. He really searched for the product then after not finding it, helped me order online for in store pick up. Thank you Vanessa for getting Nate. Nate you are a PRO!!! Thank you!

the lady at the pro desk who hates her job showed me tonight why she is where she is in life and why she wont even be keeping that job that she hates very long.

Cheshire’s Emily and Evelyn , they didn’t respect customers, manger careless , this is the worst store

Haven’t experienced such a borderline hostile staff in quite some time. Clearly resented their conversation being interrupted to do their job and assist and the self-checkout, clearly don’t need the business!

I returned some boxes that I had not used from my move and Kierston was EXTREMELY RUDE, accused me of having had used a box that was sold to me damaged from an online order. No thank you or any sort of polite words just coldness and accusations. Also another cashier was very unpleasant when I asked where the return desk was.

special priced items on aisles and clearly marked on shelves// plenty of air filter bundle paks and sizes to choose

I been going to this home depot for 15 years and it is the building supply store

My wife and went to Home Depot on a spur of the moment shopping spree. Once we decided on what all we wanted the guys on the floor were absolutely awesome. They helped us to load out carts, to the register, the to load everything in my truck. These guys are truly awesome. This is my Home Depot.

Sadly lacking in customer service. Not one person said hello or smiled or greeted me when I had an inquiry. Dealt with 4 attendees and finally found the product I was looking for by myself.

No help and lots of lip

Employees were NOT helpful

Great store. Great costumer service

I needed to purchase a specific mix of Behr exterior paint. I checked on line before I came to the store. When we could not find, Mark checked to see if perhaps it was still being unloaded which proved to be the case. Mark also blended the paint to the proper color match and then helped me load the 5 gallon container into my truck. Employees make the shopping experience and Mark is among the many fine employees at the Westheimer Home Depot.

Angel saw that I had multiple bags of pine bark mulch and plants to load in my vehicle and he just appeared at my vehicle to help me load it all up. Such great service Angel! Thank you!

Customer service is great

Held up the line because they didn’t want to assist me with my military discount. Embarrassing. Blonde lady in garden section knows her stuff and was the bomb.com. Cashiers made me feel so embarrassed I put most of my items back.