#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(401)348-4262
Tool & Truck Rental(401)348-4268
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
120 Franklin St
Westerly, RI 02891
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Customer Store Reviews

  • 4.6 out of 310 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (310)
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Showing 1-30 of 310 reviews
The store was under staffed on a busy Saturday with only one cashier working at 11am
The store was under staffed on a busy Saturday with only one cashier working at 11am
by
  • Verified Purchase
Waited an hour to buy an appliance when there was only 1 customer ahead of me. They really made ...
Waited an hour to buy an appliance when there was only 1 customer ahead of me. They really made me feel like they were doing me a favor to sell me something and how dare I call and ask someone to help me
by
  • Verified Purchase
Yes, we found the products thanks to PJ you are very lucky to have him. The store was pretty cle...
Yes, we found the products thanks to PJ you are very lucky to have him. The store was pretty clean, that is to be expected in a store like yours. I have told friends to look for PJ if they need any help because he is so knowledgeable.
by
  • Verified Purchase
  • Recommended
Great store with friendly clerks.
Great store with friendly clerks.
by
  • Verified Purchase
  • Recommended
Helpful and friendly staff, great location. Store is usually clean and bright. This is my go-to s...
Helpful and friendly staff, great location. Store is usually clean and bright. This is my go-to store for home maintenance and repair supplies.
by
  • Verified Purchase
  • Recommended
This store needs more associates that can write up a sale in various departments. I had a very ef...
This store needs more associates that can write up a sale in various departments. I had a very efficient young man who was working 4 departments so I waited a considerable amount of time to spend my money for a refrigerator. There were people waiting in the appliance department , blind department, and lumber department because there weren't enough staff. The store is very clean and well organized.
by
  • Verified Purchase
  • Recommended
Store was clean, associates were friendly and helpful, purchasing an appliance was made easy.
Store was clean, associates were friendly and helpful, purchasing an appliance was made easy.
by
  • Verified Purchase
  • Recommended
Helpful and friendly associates have always made sure my experiences are the best they can be. Th...
Helpful and friendly associates have always made sure my experiences are the best they can be. The store is clean, the layout makes sense, and products are easy to locate. I've been shopping here for 10 years, and will likely be going back for the next 10 or more!
by
  • Verified Purchase
  • Recommended
I love the westerly Home Depot I go there often sometimes just to dream and other times to get it...
I love the westerly Home Depot I go there often sometimes just to dream and other times to get items that I need .They have a nice clean store and all of the staff are very up to date on things that people need.
by
  • Verified Purchase
  • Recommended
I had an exceptional experience buying my kitchen suite at Home Depot in Westerly, RI thanks to a...
I had an exceptional experience buying my kitchen suite at Home Depot in Westerly, RI thanks to an employee named PJ. He was extremely knowledgeable and helpful in choosing the appliances that were right for me. He took the time to walk me through removing and reapplying pieces of the appliance to ensure it could fit into my home. If it was not for this employee, I don't know if I would have made the purchase that I did. I hope that this store knows the value PJ brings to this store location.
by
  • Verified Purchase
  • Recommended
GREAT PLACE!
GREAT PLACE!
by
  • Verified Purchase
  • Recommended
Very Satisfied with this Home Depot Store
Very Satisfied with this Home Depot Store
by
  • Verified Purchase
  • Recommended
very helpful & store is very clean & organized
very helpful & store is very clean & organized
by
  • Verified Purchase
  • Recommended
Very, friendly and professional
Very, friendly and professional
by
  • Verified Purchase
  • Recommended
Everything was swell except their corporate policy requires additional documentation to evidence ...
Everything was swell except their corporate policy requires additional documentation to evidence you are a veteran The drivers license issued by tbe State of Rhode Island now provides your vwteran status on it. Why is additional documentation required? Home Depot appears to want to make it harder for veterans. However, the veteran discount (10%) is appreciated but if you have to gather your veteran paperwork, in addition to your State issued drivers license, together before going to the store, it takes something away from the discount.
by
  • Verified Purchase
  • Recommended
Store was organized and employees were extremely helpful. Enjoyed the shopping experience.
Store was organized and employees were extremely helpful. Enjoyed the shopping experience.
by
  • Verified Purchase
  • Recommended
The paint department has everything especially very helpful staff that can walk you through any p...
The paint department has everything especially very helpful staff that can walk you through any project. I always get good advice in this store consistently!!
by
  • Verified Purchase
  • Recommended
above and beyond the service of the employees and cleanliness of the store outstanding
above and beyond the service of the employees and cleanliness of the store outstanding
by
  • Verified Purchase
  • Recommended
VERY VERY GOOD AND HELPFUL.
VERY VERY GOOD AND HELPFUL.
by
  • Verified Purchase
  • Recommended
George at the ProDesk is the best! Cearra in cabinets is also fantastic to work with.
George at the ProDesk is the best! Cearra in cabinets is also fantastic to work with.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I want to give Deborah, cashier credit for helping fill out my credit card information and saving...
I want to give Deborah, cashier credit for helping fill out my credit card information and saving me $25.00 on my purchase.
by
  • Verified Purchase
  • Recommended
great pro desk associates and great service associates
great pro desk associates and great service associates
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This is one of the cleanest Home Depots - Customer Service is wonderful and employees are most h...
This is one of the cleanest Home Depots - Customer Service is wonderful and employees are most helpful and courteous. And if you need anything for your garden, or outside yard work - Be sure to ask for Chris in Gardening!! He is very knowledgeable about what you need and don't need (sometimes we overthink it) He made my shopping in Westerely a super special visit.
by
  • Verified Purchase
  • Recommended
Joe and Walter were extremely helpful in locating needed items and getting me checked out and the...
Joe and Walter were extremely helpful in locating needed items and getting me checked out and the truck loaded
by
  • Verified Purchase
  • Recommended
Excellent service in the Window Department. Thank-you to Jason who was very helpful!
Excellent service in the Window Department. Thank-you to Jason who was very helpful!
by
  • Verified Purchase
  • Recommended
The store is always clean and associates are always friendly and helpful. We find what we need, ...
The store is always clean and associates are always friendly and helpful. We find what we need, and always get the assistance we need. The shelves always appear to be well-stocked, and we never wait long for assistance in any of the departments we frequent (garden, paint, lighting, appliances, housewares). The only negative thing we can say is that there doesn't appear to be a "no pets" policy (which holds true for other The Home Depot locations) so be prepared to navigate through a bevy of people walking their dogs in the store. I'm honestly surprised by that considering the liability problems if a dog so much as knocks over another customer, let alone bites one. I'm not talking about service animals, mind you, because trained service dogs are different; I'm talking about pets that people drag everywhere to get attention. Nonetheless, we shop here regularly and will continue to do so.
by
  • Verified Purchase
  • Recommended
When I went to the store with a list of items in 4 different categories--electrical, building mat...
When I went to the store with a list of items in 4 different categories--electrical, building materials, flooring and general---the store associates went out of their way to assist me and didn't leave me until I had everything I needed. I recommend them highly
by
  • Verified Purchase
  • Recommended
Everything is great about this store..clean..friendly, knowledgeable and helpful staff.
Everything is great about this store..clean..friendly, knowledgeable and helpful staff.
by
  • Verified Purchase
  • Recommended
The employees were all helpful and the cashier was very friendly
The employees were all helpful and the cashier was very friendly
by
  • Verified Purchase
  • Recommended
Outstanding Employee's
Outstanding Employee's
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 310 reviews

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