Reviews for West Sadsbury #8955

Love this store! From the greeter (who is perfect for his job) to the associates - I've never had a bad experience here and always find what I need. They even troubleshoot to make sure what I am purchasing is what I need.

the gentleman in building materials was very nice & helpful but your cashier was lazy & rude.

Our cashier Rudi was very helpful. The store seemed set up a little different than we're use to, but it was all good.

This store has met my expectations on customer service! I was leaving the store and in the V parking lot I recognized an employee help an elderly lady get from her car to the ride on cart, with her dog in tow! My husband had approached to help hold her dog while the employee helped the lady, he was very passionate in helping her, I was in awe at how helping someone came so natural to him! Shaun is his name I made sure to find out and called Management and done their survey, in hopes this gentleman gets recognized! Great customer service!

Excellent customer service experience with a military discount adjustment.

They make you feel important.

Courteous employees. Greeted upon entry. Attentive friendly and knowledgeable staff .hon

The greeter at this store needs to be given a raise. He is fantastic. Sets the tone for the entire shopping experience. The ladies in the paint dept are fabulous and the associates I came across were extremely helpful. Will definitely shop here for all of my home improvement or d-i-y projects.

I've had good shopping experiences at this location. However I will drive 20 minutes each way instead of 3 minutes each way to purchase materials to finish my landscaping project elsewhere until Home Depot renounces and withdraws financial support of Georgia politicians who enacted undemocratic laws that restrict our constitutional rights to vote.

Customer service team was extremely helpful and worked very hard to help me.

This store is not the closest to my location, but the extra few miles for service, store appearance and attitude of the staff makes the drive worth while. Since moving to this area I consider finding this HD a perk.

What a great group of employees! Extremely friendly and helpful. An extra heartfelt Thank you to... Vince, Kurt, Matt & the ever so sweet Alicia!

Associates always helpful and able to direct me to the correct isle for my purchases. Always an pleasure to shop at this store.

Fabulous customer service from front to back, especially on a busy day when it would be easy to not give good service.

I love shopping at The Home Depot they always have what I am looking for

Russell. What a legend. I came in with this half cooked fish-tank stand idea and diagram with no measurements and this mythological beast envisioned with me how we were going to fabricate this thing and he came through like a mighty hero from tales of old. The myth. The legend. Russell.

I got very good customer service. I couldn’t find the small dowel rods that the website said were available there. The first person who looked for them couldn’t find them, but as I was still walking in the store, Danny asked if she could help me and she was able to locate the package of 40 12 inch dowel rods that I wanted!! She really made my day!!

great store great employees

not having items in stock even when web site shows them an customer service shows them they could not find an item that was suposed to be on the floor.

Home Depot in general is not the best place to purchase lumber. I've noticed over the past 9 months or so while getting lumber there for my home projects that I have to do a lot of digging for lumber that's not completely beat up, split or otherwise damaged in some way. I ordered some lumber to be delivered earlier in the summer...I will never do that again.

Friendly and helpful experience every time!

I was absolutely disgusted by the way the woman working register 1 today 8/23/2020 at 2:15 pm acted when my husband was unable to wear a face covering due to medical reasons. She told him to “put a mask on”. He told her he could not wear one. She then demanded he go to another line. We then approached register 2 where the gentlemen working demanded my husband “Step back now”. However he had no problem being within inches of my daughter in her car seat carrier in the cart. Apparently customer service just goes out the window and associates feel they don’t need to treat customers with respect. Home Depot should be disgusted at the treatment its associates excersized today when dealing with my husband. The elderly woman should have just politely asked him to put on a mask and then politely asked him to use another line. If the gentlemen did not want to help us he could have said the same as well instead of acting like a drill sergeant commanding customers around.

Excellent store very friendly employees Trump 2020

Always find great stuff here and the employees are super helpful

Its the best of the best.

I found this Home Depot to be the best home center to fit most of my projects needs. I found this store to have very friendly and knowledgeable workers that go out of their way to make sure that you leave a satisfied customer. The store you will find is very neat and clean. Most of the time I am able to get right in and out of the store. There are times I need assistance and I know that any one of the workers there is willing to help to get you what you need. There was an occasion that Home Depot did not carry an item that I was looking for and the store worker directed me to a store that I could find that item. That's a perfect example of 100% customer satisfaction. I don't think you will find a better store around with the prices and services provided by this particular location.

The woman in the paint department was extremely helpful and friendly. The store is always clean and I find all the employee are always there to help.

The Home Depot, my favorite store. The staff was super welcoming.The store has good inventory. The staff is incredibly helpful. I will continue to use this store and return for my every needs. The Home Depot is an incredibly wonderful place to shop.

convenient store location, clean

The store associates are friendly. If the item is not located at the store, they help with purchasing through internet online. They have internet store items in stock.